How rude!

[Lace Neil Singer]

I was practically left speechless by this woman today. We had massive queues due to it being sunny and warm as well as having minor staff shortages; first thing she said to me was not "Hello" but "Why don't you open more tills?" O_O She then demanded to know where the express lane was, I politely informed her that the express tills were up the other end. Her response? "They should be up this end." And finally, after paying for her single item, she went off without even a goodbye.

Luckily, right after her I had a human customer.

[Tito]

Maybe the sun & warmth fried her brain?

At least you had a normal one after her.

[Sandy]

It's kind of annoying when they ask us why WE don't open more tills. Perhaps they think that we can't see the long lines or something, and that although we have the POWER to open the rest of the tills, we choose not to, because secretly we love to be run off our feet serving half the city's population!

[Irving Patrick Freleigh]

Jeez, the way some people react to waiting in line, you'd think we could just cause cashiers to materialize out of thin air.

[ShockQueen]

Actually, they seem to think we all come out of boxes and just add water......*PRESTO!* another cashier to help you!

Too bad a stand just can't be put up saying something along the lines of:
Tired of standing in lines?
Tired of never being able to be helped?
Pick up an application HERE and help DO something about it instead of whining!

[HYHYBT]

I'll repeat, from your post on the other board, how tempting it must have been to tell her exactly which end the tills should be up.

"So you want me to stop making orders for the lines we already have, go count the drawers in the safe so I'll have one to use, then put myself taking orders and *no one* bagging them up?"

[Lace Neil Singer]

It's kind of annoying when they ask us why WE don't open more tills. Perhaps they think that we can't see the long lines or something, and that although we have the POWER to open the rest of the tills, we choose not to, because secretly we love to be run off our feet serving half the city's population!

Exactly that! Plus at the supermarket where I work, we only have 24 tills in total... taking into consideration the fact that they may not all be working; that day for example 3 tills were out of order, and 2 weren't open cuz of lack of cashiers. For some strange reason, we require employees to be till trained before we let them loose on a checkout... so if we don't have any trained people available, we can't open tills.

I'll repeat, from your post on the other board, how tempting it must have been to tell her exactly which end the tills should be up.

If only...

[LostMyMind]

Actually, they seem to think we all come out of boxes and just add water......*PRESTO!* another cashier to help you!

Why that's a great idea. The only thing I would do is modify that to *PRESTO!* an replacement brain.