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You Don't Care!
Customer is a middle aged disabled man who uses a walker and electric carts to get around. He bought two boxes of milk (literally two small cartons of soy milk in a box with a handle) and numerous other things. I was called over to do the carryout after the transaction was completed and the customer had his receipt.
This customer is sometimes hard to understand. It appears that whatever caused the disability (stroke, accident) also caused some brain damage. It takes him awhile to respond to what you ask him.
I take him out to his vehicle and start putting his things away (he has crates to put the bags in so stuff doesn't roll). When I get to the milk he remarks that he wishes they had put it in bags. Right after I put the first milk in he says, "I can only use one hand!" followed by "You don't care, do you?". I ask him if he would like me to go in and get some bags. He says yes and I go in and get them. When I return another customer has helped him and this man is glaring at me like I killed a baby.
Man leaves without a word and the customer takes off.
1. Why didn't he let the cashier know he wanted the milk in bags?
2. Why didn't he ask me instead of pulling the "You don't care about the disabled !" line?
I Want A Guy!
40 something woman with enough make-up to make a clown weep in envy asks me to get a guy to put some water softner salt in her cart.
Ezio: I can do it for you ma'm.
Customer: I want a GUY to do it.
There are exactly two guys on the floor at that moment, both are busy.
Ezio: Really ma'm, I can do it for you.
Customer: I don't want YOU, I want a GUY. I'll take him! Points to high school-aged guy who appears to have a touch of autism (best way to describe this guy).
Note: I am wearing guy clothes and usually get the salt/deer corn and have muscles to prove it.
He puts the salt in her basket and they go out the produce side entrance, a few minutes later they walk by again, she's talking and he's nodding and they finally leave by the pharmacy entrance.
Customer is a middle aged disabled man who uses a walker and electric carts to get around. He bought two boxes of milk (literally two small cartons of soy milk in a box with a handle) and numerous other things. I was called over to do the carryout after the transaction was completed and the customer had his receipt.
This customer is sometimes hard to understand. It appears that whatever caused the disability (stroke, accident) also caused some brain damage. It takes him awhile to respond to what you ask him.
I take him out to his vehicle and start putting his things away (he has crates to put the bags in so stuff doesn't roll). When I get to the milk he remarks that he wishes they had put it in bags. Right after I put the first milk in he says, "I can only use one hand!" followed by "You don't care, do you?". I ask him if he would like me to go in and get some bags. He says yes and I go in and get them. When I return another customer has helped him and this man is glaring at me like I killed a baby.
Man leaves without a word and the customer takes off.
1. Why didn't he let the cashier know he wanted the milk in bags?
2. Why didn't he ask me instead of pulling the "You don't care about the disabled !" line?
I Want A Guy!
40 something woman with enough make-up to make a clown weep in envy asks me to get a guy to put some water softner salt in her cart.
Ezio: I can do it for you ma'm.
Customer: I want a GUY to do it.
There are exactly two guys on the floor at that moment, both are busy.
Ezio: Really ma'm, I can do it for you.
Customer: I don't want YOU, I want a GUY. I'll take him! Points to high school-aged guy who appears to have a touch of autism (best way to describe this guy).
Note: I am wearing guy clothes and usually get the salt/deer corn and have muscles to prove it.
He puts the salt in her basket and they go out the produce side entrance, a few minutes later they walk by again, she's talking and he's nodding and they finally leave by the pharmacy entrance.
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