The other night, on my audit shift, a guest walked into the motel lobby and stated he was going to take a snickers bar and he would pay for it tomorrow. I said no, you cannot do that. He looked at me and said yes he was and there was nothing I could do about it - what was I gonna do, call the cops? I told him again, no and you would not walk into a grocery store and take something off the shelf and tell the cashier you can pay the next day.
What was his response? He approached the desk and told me he was an effing guest at the hotel who had been staying there awhile and what was I doing - calling him a thief?
I wanted to say well yeah dude but i simply restated that he needed to put the candy bar back. He yelled some more. I mentioned that if he presented me with ID I could just charge the candy to his room. He showed me his ID but began yelling some more.
At which point I told him to leave the desk. I was just tired of him acting so crazy over a one dollar candy bar. He yelled some more at which point I told him I was ready to call the cops. Finally, he leaves after putting the candy back swearing he was going to tell the manager.
My final question - why did he not just ask in the first place if he could charge it to his room? Aaaaaaaaaaargghhhhhhhhhhhhhhh
What was his response? He approached the desk and told me he was an effing guest at the hotel who had been staying there awhile and what was I doing - calling him a thief?
I wanted to say well yeah dude but i simply restated that he needed to put the candy bar back. He yelled some more. I mentioned that if he presented me with ID I could just charge the candy to his room. He showed me his ID but began yelling some more.
At which point I told him to leave the desk. I was just tired of him acting so crazy over a one dollar candy bar. He yelled some more at which point I told him I was ready to call the cops. Finally, he leaves after putting the candy back swearing he was going to tell the manager.
My final question - why did he not just ask in the first place if he could charge it to his room? Aaaaaaaaaaargghhhhhhhhhhhhhhh
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