Posted late, but better late than never. XD
One customer came to the petrol station purely to bitch about the supermarket being out of whole turkeys, and only having crowns left. Um, that's a shame... but what the hell do you want me to do about it? This is the petrol station. Even if I was working in the supermarket, there wouldn't be anything I could do. I sent her to Customer Services just to get rid of her cuz we had a queue stretching accross the shop and out the door. I know they won't do anything either, due to the fact that they can't just pull turkeys out of thin air, so I predicted an SC leaving in a huff screaming that Christmas was ruined.
Another SC told me I'd ruined her Christmas cuz we weren't selling Advent Calendars in the petrol station and there were none in the supermarket. WTF? Who the hell leaves it til Christmas Eve to go buy Advent Calendars?
SC moans about the ginormous queue and demands to know why there's no-one else on the till but me. He accuses my collegue Paul of "skiving" cuz he's not on the till... ignoring the fact that Paul is dealing with a contractor who's come to fix our phones. My other collegue is taking her break. I explain this to the SC who then demands, "So why don't you call over the road and get someone over?"
Um, we can't do that. Checkouts is busy out the wazoo and can't spare anyone right now, especially since we technically have three people working over here. It's Christmas Eve; you should expect to have to queue when you turn up at the same time as everyone else.
Teenage girl tries to queue jump; she runs up to the till and says, "I'm on pump three, can you take my money cuz I'm in a hurry."
I reply, "Sorry, but I can't check your pump while serving. Go back and wait your turn."
Teenage girl bitches back that she hasn't got time to wait around; it looks as tho it's going to be nasty til the taxi driver I was serving turned to her and told her that everyone has to be patient, and what makes her think she's so special? Teenage girl is crushed, goes to the back of the line, everyone cheers ironically.
Apparently, I ruined four Christmases for people on Christmas Eve, not counting turkey woman.
Result!
One customer came to the petrol station purely to bitch about the supermarket being out of whole turkeys, and only having crowns left. Um, that's a shame... but what the hell do you want me to do about it? This is the petrol station. Even if I was working in the supermarket, there wouldn't be anything I could do. I sent her to Customer Services just to get rid of her cuz we had a queue stretching accross the shop and out the door. I know they won't do anything either, due to the fact that they can't just pull turkeys out of thin air, so I predicted an SC leaving in a huff screaming that Christmas was ruined.

Another SC told me I'd ruined her Christmas cuz we weren't selling Advent Calendars in the petrol station and there were none in the supermarket. WTF? Who the hell leaves it til Christmas Eve to go buy Advent Calendars?
SC moans about the ginormous queue and demands to know why there's no-one else on the till but me. He accuses my collegue Paul of "skiving" cuz he's not on the till... ignoring the fact that Paul is dealing with a contractor who's come to fix our phones. My other collegue is taking her break. I explain this to the SC who then demands, "So why don't you call over the road and get someone over?"
Um, we can't do that. Checkouts is busy out the wazoo and can't spare anyone right now, especially since we technically have three people working over here. It's Christmas Eve; you should expect to have to queue when you turn up at the same time as everyone else.
Teenage girl tries to queue jump; she runs up to the till and says, "I'm on pump three, can you take my money cuz I'm in a hurry."
I reply, "Sorry, but I can't check your pump while serving. Go back and wait your turn."
Teenage girl bitches back that she hasn't got time to wait around; it looks as tho it's going to be nasty til the taxi driver I was serving turned to her and told her that everyone has to be patient, and what makes her think she's so special? Teenage girl is crushed, goes to the back of the line, everyone cheers ironically.
Apparently, I ruined four Christmases for people on Christmas Eve, not counting turkey woman.

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