*back story* not sure what it is now, but senior citizen discount at the king of burgers used to be 60+ and we were told by corporate no sliding on this because people were too lenient in the past aka losing the company money.
So... I'm at register old lady walks in:
old lady: i need a breakfast sandwich and a coffee.
me: i entered it and gave her a price.
old lady: woa wait sonny... that's the wrong price i get senior discount.
me: oh i'm sorry mam, i'll ring it up again can i see your id plz?
old lady: what..? what did you say? see my id? i always get the discount.
me: oh, i'm sorry mam but it's my first week and i was told to ask, don't mean ne offense.
old lady: fine here...
*this is about the time i knew it was gonna get bad cause she was only 52....*
me: mam you have to be 60+ for the 10cent coffee.
old lady: Oo i always get it... but.. But I'M A SENIOR CITIZEN YOU LITTLE BITCH!!
me:
really.. mam really? that's not even necessary... i'll give you the extra 90cents to pay for the coffee myself if you would just calm down.
(Everyone in the store hears her shouting so my manager comes)
boss: is there a problem?
old lady: hell yea there is, this little shit won't get me my 10cent coffee!!
boss: mam are you 60+? the company is very clear on this.
old lady: fine whatever... this coffee sux anyways i'm taking my 10cent else where.
boss: ok mam, that's fine too, you and your 10cents have a good day!
me:
boss: don't worry about those, you sadly get them sometimes.
i think the customers were more shocked/pissed than i was but meh.. i eventually asked to be moved to the back where i did not have to worry about ridonculous customers and their random craziness!
EDITED: I probably shoulda mentioned it in the original post but I heard the "old lady" came back for coffee a few days after this incident and paid the full price, minus the crazy
So... I'm at register old lady walks in:
old lady: i need a breakfast sandwich and a coffee.
me: i entered it and gave her a price.
old lady: woa wait sonny... that's the wrong price i get senior discount.
me: oh i'm sorry mam, i'll ring it up again can i see your id plz?
old lady: what..? what did you say? see my id? i always get the discount.
me: oh, i'm sorry mam but it's my first week and i was told to ask, don't mean ne offense.
old lady: fine here...
*this is about the time i knew it was gonna get bad cause she was only 52....*
me: mam you have to be 60+ for the 10cent coffee.
old lady: Oo i always get it... but.. But I'M A SENIOR CITIZEN YOU LITTLE BITCH!!
me:

(Everyone in the store hears her shouting so my manager comes)
boss: is there a problem?
old lady: hell yea there is, this little shit won't get me my 10cent coffee!!
boss: mam are you 60+? the company is very clear on this.
old lady: fine whatever... this coffee sux anyways i'm taking my 10cent else where.
boss: ok mam, that's fine too, you and your 10cents have a good day!
me:

boss: don't worry about those, you sadly get them sometimes.
i think the customers were more shocked/pissed than i was but meh.. i eventually asked to be moved to the back where i did not have to worry about ridonculous customers and their random craziness!
EDITED: I probably shoulda mentioned it in the original post but I heard the "old lady" came back for coffee a few days after this incident and paid the full price, minus the crazy

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