First of all, some background. We don't accept gift vouchers for petrol payment any more; this isn't a recent thing, it's been this way for months, since last year in fact. We have had a poster up on the wall ever since we stopped accepting vouchers; but of course, customers don't read signs do they?
The SC tried to pay for her petrol with a gift card. When my collegue explained to her that this was not possible, the SC then went nuttier than squirrel poo. She screamed, she shouted, she swore, she demanded a manager. The manager then told her the exact same thing, resulting in the SC screaming that since she was not allowed to use her voucher, she wasn't going to pay. The SC stormed out, and drove off.
The police were called and given the SC's details. Basically, unless she agrees to come back and pay, she's going to be arrested for theft. Now, was that tantrum REALLY worth it?
The SC tried to pay for her petrol with a gift card. When my collegue explained to her that this was not possible, the SC then went nuttier than squirrel poo. She screamed, she shouted, she swore, she demanded a manager. The manager then told her the exact same thing, resulting in the SC screaming that since she was not allowed to use her voucher, she wasn't going to pay. The SC stormed out, and drove off.
The police were called and given the SC's details. Basically, unless she agrees to come back and pay, she's going to be arrested for theft. Now, was that tantrum REALLY worth it?

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