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I Won't Even Award Points for Effort Here!
Phone rings, it's the Campus Police. Except they don't have a car for us to tow, as they usually do in these situations. Seems there's a guy at their front desk right now who is claiming that his car got towed off campus by the police last week and that we apparently told him to go to the police for a refund because it was "a mistake" on our part.
Wait, what?
Yep, there's a guy at the desk of the police station who's demanding a refund for having his car towed, and says we told him if he went to the police, they'd refund him because his towing was a mistake.
We're a little dumbfounded here, as we'd NEVER ever say such a thing. We don't encourage people to go after whoever had them towed, we specifically tell them that if they dispute charges, their only recourse is to talk to our towing manager and if they don't like his answer, the next stop will be civil court.
We don't fob them off on other people, it's not polite, not professional, and at worse may cause violence upon an innocent. And we ESPECIALLY don't do it when the person who got you towed was the cops, who, in turn, don't "accidentally" tow you, you have to have 4 tickets for illegal parking in their system OR park in/on a fire lane/sidewalk/the grass to be given the ol' heave-ho from University property.
The office lady on the police end agrees it sounded pretty fishy to her too, but she just wanted to hear it from us before telling the guy off, on diplomatic terms of course, since he never PAID the police anything (cost of the tow, even if the police request it, is always owed to us) they certainly couldn't refund him anything in return even if they agreed with him.
We hung up the phone, wondering how on earth this guy could have THOUGHT we EVER would say something like that.
Then the phone rang again... I picked it up....
"Hi, I, uh got my car towed by you guys last week, and it was a mistake, and I just talked to the campus police, and they said you'd refund me for that"
Oh
NO
YOU DIDN'T!!!!
I handed him off directly to the towing manager (TM), who was pissed and straight up told the guy that we had JUST talked to the police, that nothing of the sort was said, that he was a liar and a "Shyster" (one of TM's favorite put-downs) and that we never promised anyone anything as far as refunds to anyone, so have a nice day.
*clickslam*
Now I know where the "confusion" came from, this guy's version of the truth is extremely confused with the actual truth, it would seem.
Why'd he even TRY? Guess it just seemed like such a BRILLIANT idea on paper, after the fifth beer or so, why it just HAD to work!
Argabarga's Greatest Hits, Encore Edition
This happened a week ago, but it wasn't until I was filing the resulting paperwork after it had sluiced trough the system this week that I noticed something odd.
Last Friday night, I towed in 5 cars for illegal parking. And, in all cases, it was the SECOND time that particular car had been towed by either me or another driver for the SAME violation, and two of them were towed from the SAME LOT they had been in the last time as well.
Oh well, slow learners just mean more chances for hilarity!
Gets even better when they try to argue "nobody told them" they couldn't park there, you mean the last time you got towed from the SAME SPOT wasn't Exhibit "A"? That moment of dawning comprehension when they realize you remember them is most satisfying indeed. But not as satisfying as those pizzas with the cheese already baked into the crust, how DO they do that?!
If Found, Return to C. Johnson, 101 Aperture Drive
So, while out roamin' the asphalt jungle the other night, I hear something go *SPLAT* on the pavement right outside my window. It's close enough, that I can see where it landed, but not WHAT it is. So I shined my flashlight on the mystery object and, lo and behold...
It was a lemon.
And I know it was quite on purpose because I quickly heard a window slam in the apartment above me... not some freak meteorological event.
I'll have to update my "Things Hurled at Me" list now. "Citrus Fruit" is a first, but it's going to take a lot of em' to dethrone the champs on that list, "Beer Bottle" "Bodily Fluid" and "Insult".
Phone rings, it's the Campus Police. Except they don't have a car for us to tow, as they usually do in these situations. Seems there's a guy at their front desk right now who is claiming that his car got towed off campus by the police last week and that we apparently told him to go to the police for a refund because it was "a mistake" on our part.
Wait, what?
Yep, there's a guy at the desk of the police station who's demanding a refund for having his car towed, and says we told him if he went to the police, they'd refund him because his towing was a mistake.
We're a little dumbfounded here, as we'd NEVER ever say such a thing. We don't encourage people to go after whoever had them towed, we specifically tell them that if they dispute charges, their only recourse is to talk to our towing manager and if they don't like his answer, the next stop will be civil court.
We don't fob them off on other people, it's not polite, not professional, and at worse may cause violence upon an innocent. And we ESPECIALLY don't do it when the person who got you towed was the cops, who, in turn, don't "accidentally" tow you, you have to have 4 tickets for illegal parking in their system OR park in/on a fire lane/sidewalk/the grass to be given the ol' heave-ho from University property.
The office lady on the police end agrees it sounded pretty fishy to her too, but she just wanted to hear it from us before telling the guy off, on diplomatic terms of course, since he never PAID the police anything (cost of the tow, even if the police request it, is always owed to us) they certainly couldn't refund him anything in return even if they agreed with him.
We hung up the phone, wondering how on earth this guy could have THOUGHT we EVER would say something like that.
Then the phone rang again... I picked it up....
"Hi, I, uh got my car towed by you guys last week, and it was a mistake, and I just talked to the campus police, and they said you'd refund me for that"
Oh
NO
YOU DIDN'T!!!!
I handed him off directly to the towing manager (TM), who was pissed and straight up told the guy that we had JUST talked to the police, that nothing of the sort was said, that he was a liar and a "Shyster" (one of TM's favorite put-downs) and that we never promised anyone anything as far as refunds to anyone, so have a nice day.
*clickslam*
Now I know where the "confusion" came from, this guy's version of the truth is extremely confused with the actual truth, it would seem.
Why'd he even TRY? Guess it just seemed like such a BRILLIANT idea on paper, after the fifth beer or so, why it just HAD to work!
Argabarga's Greatest Hits, Encore Edition
This happened a week ago, but it wasn't until I was filing the resulting paperwork after it had sluiced trough the system this week that I noticed something odd.
Last Friday night, I towed in 5 cars for illegal parking. And, in all cases, it was the SECOND time that particular car had been towed by either me or another driver for the SAME violation, and two of them were towed from the SAME LOT they had been in the last time as well.
Oh well, slow learners just mean more chances for hilarity!
Gets even better when they try to argue "nobody told them" they couldn't park there, you mean the last time you got towed from the SAME SPOT wasn't Exhibit "A"? That moment of dawning comprehension when they realize you remember them is most satisfying indeed. But not as satisfying as those pizzas with the cheese already baked into the crust, how DO they do that?!
If Found, Return to C. Johnson, 101 Aperture Drive
So, while out roamin' the asphalt jungle the other night, I hear something go *SPLAT* on the pavement right outside my window. It's close enough, that I can see where it landed, but not WHAT it is. So I shined my flashlight on the mystery object and, lo and behold...
It was a lemon.
And I know it was quite on purpose because I quickly heard a window slam in the apartment above me... not some freak meteorological event.
I'll have to update my "Things Hurled at Me" list now. "Citrus Fruit" is a first, but it's going to take a lot of em' to dethrone the champs on that list, "Beer Bottle" "Bodily Fluid" and "Insult".
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