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Heh, this gem occurred only yesterday.
Me; *Answering phone* Good morning, _____ Hardware, this is ___. How may I help you?
"I need to speak to someone in ___ (electronics)."
I work there also. What can I help you with?
"I need a car charger for my cell phone. Do you know which one I need?"
....OK, what brand and model of phone do you have?
"It is a Sony Ericson. I think it is also a QuikShare. How do I know what model I have?"
It says under the battery.
*Sounds of fumbling.*"I don't want to take the back off. This is a flip phone with a camera. Does that help?"
OK...what style of charger do you have?
"It plugs into the wall. It has to be electric. But I need one for the car, not the one I have now."
*Blank. I was completely blank.* .................I mean, does your phone use a charger with a tip like a thick pin, a narrow rectangle with metal inside, or a bunch of short metal bits in a row?
"Metal bits in a row."
*Ah good, now we are getting somewhere.* OK, let me check and see if we have something like that.
*Short time later.* I'm sorry, we don't seem to have any Sony chargers in stock. Would you like us to try and order one? *Crossing fingers -No, say no!*
"No thanks, I'll try where I got the phone from."
This ranks up there with my other personal favorite conversations about cell phones;
*Customer brings in a Samsung Nimbus, barely three months old. Back is gone, gouges in battery, scratches in keys, face plate is cracked, gouges in phone body.* "Can you put my phone number into this older phone until I can buy another? The dog ate my new phone."
"I didn't know you had to push down that button to take the charger on and off the phone. Maybe thats why they get messed up so fast."
Me; *Answering phone* Good morning, _____ Hardware, this is ___. How may I help you?
"I need to speak to someone in ___ (electronics)."
I work there also. What can I help you with?
"I need a car charger for my cell phone. Do you know which one I need?"
....OK, what brand and model of phone do you have?
"It is a Sony Ericson. I think it is also a QuikShare. How do I know what model I have?"
It says under the battery.
*Sounds of fumbling.*"I don't want to take the back off. This is a flip phone with a camera. Does that help?"
OK...what style of charger do you have?
"It plugs into the wall. It has to be electric. But I need one for the car, not the one I have now."
*Blank. I was completely blank.* .................I mean, does your phone use a charger with a tip like a thick pin, a narrow rectangle with metal inside, or a bunch of short metal bits in a row?
"Metal bits in a row."
*Ah good, now we are getting somewhere.* OK, let me check and see if we have something like that.
*Short time later.* I'm sorry, we don't seem to have any Sony chargers in stock. Would you like us to try and order one? *Crossing fingers -No, say no!*
"No thanks, I'll try where I got the phone from."
This ranks up there with my other personal favorite conversations about cell phones;
*Customer brings in a Samsung Nimbus, barely three months old. Back is gone, gouges in battery, scratches in keys, face plate is cracked, gouges in phone body.* "Can you put my phone number into this older phone until I can buy another? The dog ate my new phone."
"I didn't know you had to push down that button to take the charger on and off the phone. Maybe thats why they get messed up so fast."
: The inside of the phone?
That is funny as hell Kara. I wish I could get calls like that.
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