USB Wha?

[Chattonne]

I'm walking a customer through reinstalling her scanner software, and she just asked me the following question:

"When should I reboot the USB cable?"

I have no idea how to answer that.

[crazylegs]

Just after I have removed your computer privileges?

[gunsage]

Right after you connect your wireless ethernet cable.

[xlr82xs]

don't make me hack together a bunch of crappy fm transmitters and some cat5 gunsage

[iradney]

You don't know how to reboot a USB cable???

tsk tsk tsk

</sarcasm>

[JustADude]

don't make me hack together a bunch of crappy fm transmitters and some cat5 gunsage

Actually, all you need is THIS!
Okay, it's not perfect, but it's not like the SCs will know the difference.

[gunsage]

Honestly, there are days I'm compelled to tell customers that their service works because of magic over IP (MOIP).

[technical.angel]

Actually, all you need is THIS!
Okay, it's not perfect, but it's not like the SCs will know the difference.

Want!!!

It's PRETTY!

[xlr82xs]

Honestly, there are days I'm compelled to tell customers that their service works because of magic over IP (MOIP).

"It broke because you are stupid..." is an often heard phrase where i work

[technical.angel]

Ugh, I'm not allowed to join in on any of that kind of banter, even if I'm friends with the person. I have to say stuff like "It's not their fault, these things happen, although all the popups are for porn, it's not likely they were surfing for it.." blah blah blah.

[Impetrix]

I've called a buddy of mine an idiot, to his face, in my boss's hearing.

We were working on Crazy Boy's computer, which had a hard drive failure on his extra data drive. No data recoverable, which sucks, but he wouldn't have too hard of a time downloading it again. He brought in a new hard drive for us to install and format.

Stupid part: he wanted his data drive split into 6 partitions. His DATA DRIVE. To be used with only one OS, so only one file system. He wanted to use one for music, another for anime, etc. All attempts on my co-workers' part (I wasn't at work at that time) to dissuade him, given the almost-certainly wasted space in some partitions and lack of flexibility... failed. So they gave the customer what they wanted. And then I called him an idiot.

(He's actually quite intelligent, just.... sometimes not. This is a guy that walks around a college campus in neon colors and a disney fantasia hat and claims he's really a 6 billion year old dimensional traveler. He's calmed down in recent years, but... still has his moments.)

[technical.angel]

I hate partitions.

A student came in. Dad's knows just enough to be dangerous. Dad found out how much room Win XP by itself took up. Formatted the hard drive and partitioned it, leaving just enough room on the main partition for the OS. The student knew jack squat about her computer. If Dad told her about the partitions, she didn't listen. So I told her to move all her files to the second partition. Then I tried to install SP2.

Yep, not enough space. So, she got to take it back to Dad, and have him fix it.

In theory, it was a good idea, if the student know what the hades was going on. Separate the OS from any potential spyware and crap.

BUT, you have to leave room for any updates and service packs.

She was NOT happy with Daddy.

[Shabo]

I saw someone with a Mac running one of the versions of OS 10 (I think it was 10.3?) and she had a 40 gb hd. She used about 8 gb of it for the OS 10 install and program files, another 10 gb for an OS 9 install... (why???? There's Classic!!!!) and 20 gb for files. But the problem is this- she's an art professor. She has a lot of programs on there that require a lot of space, plus a crap ton of files that are big because they're pictures. She wanted to upgrade from Office X to Office 2004, but I couldn't do that for her because she had not enough space- after removing Office X! So I had to move some files around, and I recommended to her that she turn the computer over to us so we could reformat the HDD and remove the partitions (or at least remove the stupid partition on the OS and data files). Here's to hoping she actually does that though.

[MacPrince]

Shabo-

Depending on the Mac, you may not be able to do that. Some older Macs (generally those made before 2000) need to have OS X installed on a partition that resides entirely within the first 8GB of the drive, no matter how large the drive is. It's a hard limitation of the firmware of the older machines, nothing you can really work around.

[Shabo]

Shabo-

Depending on the Mac, you may not be able to do that. Some older Macs (generally those made before 2000) need to have OS X installed on a partition that resides entirely within the first 8GB of the drive, no matter how large the drive is. It's a hard limitation of the firmware of the older machines, nothing you can really work around.

It's definitely not that old. It's the iMac G4 model. It can be redone.