A CSR came to our service department and asked us to answer a question that the customer wanted to know regarding our service. I found it a bit humorous. What was this question?:
"The customer wants to know if we can make his computer user-friendly."
I'm trying to figure out what he means and he told me that the customer wanted all of his applications and everything he does to be doable by clicking on a button on the keyboard. So if he wants to open Microsoft Word...one button. Save a document in Word...one button. Pretty much every single action he does he wanted it to correspond to a single button on the keyboard.
I told the CSR to tell him that from what I'm hearing, nothing we could possibly do would make the computer user-friendly for him. I had a few chuckles with the other techs.
"The customer wants to know if we can make his computer user-friendly."
I'm trying to figure out what he means and he told me that the customer wanted all of his applications and everything he does to be doable by clicking on a button on the keyboard. So if he wants to open Microsoft Word...one button. Save a document in Word...one button. Pretty much every single action he does he wanted it to correspond to a single button on the keyboard.
I told the CSR to tell him that from what I'm hearing, nothing we could possibly do would make the computer user-friendly for him. I had a few chuckles with the other techs.
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