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  • Hard drive woes.

    I know I haven't posted in a while - and this happened a fair while ago. If this needs to be moved from this forum, please do so, I just thought it was appropriate. *Names changed to protect the morons and registered trademarks

    A little background: We work on Macs at our paper- it's sort of the industry standard as are most of the "Adobo" graphics software we use. This suits us just fine, as most of the time we only have minor problems (if any) **knock on wood**. I helped a friend put together refurbished PCs back in the day - so I know parts as far as what's what, and I also know a hard drive is one of the easiest things to take out/put in a comp. (Physically - I know next to nothing about software)

    Well, one of our major storage HD's decided to start dying - it was very old (5+[?]yrs) and was loaded down with excess BS, which we managed to save off just before it croaked (literally - i've never heard a comp make that particular noise before). Why we don't just save all of our stuff to a server is a rant for another time, but I digress...

    The dead HD just happened to be the slave on the comp I work on on a daily basis - so we got expedited shipping on a "new" HD which arrived the next day. I was assured that it already had all the necessary software and OS installed on it - so it should be pretty much plug/unplug. I popped open the case and dialed up our tech person, just to make sure I was doing everything I needed to correctly - and in flies the CEO. He set up all our computers and our network (which scares me, because he clearly only knows enough to get himself in trouble), and felt I was below installing a new HD by myself and needed his *expert* guidance... He sits down in front of my comp and looks at my notes - I'd carefully written down the serial # and name on the dead HD just to make SURE i took out the right one. He points to the two HD's sitting in the open case: "which one is bad?" (keep in mind there are 2 different brands of HD in there, one is labeled in RED the other in BLACK) I direct him to the one on the bottom (RED), and he confirms it's deadness on the computer - and REACHES FOR THE GOOD HD AND STARTS TO USCREW THE BASE.
    ME: Um - it was the bottom one that's bad...
    CEO: *stops unscrewing* This one.. *points to the red one*
    Me: Yes
    CEO: *rechecks my notes* So this one...*points to the GOOD one again*
    ME: No... the one on the bottom. The red one.
    CEO: Ok, so this one. *STARTS UNSCREWING THE GOOD ONE AGAIN*
    *rinse and repeat this same **&%#$ scenario for TEN MINUTES. Keep in mind it wasn't a discrepancy in my notes, they had the serial on them - he was just a moron.
    ME: NO. The red one on the bottom that says MAXTOR.
    CEO: This is the maxtor. *stops and looks again* Oops, guess it's the bottom one


    He FINALLY gets the new HD in and hangs on to the other one "to see what went wrong on it" i.e. "i'm too cheap and i'll see if i can get this refurbished" He took a task that would have taken me 20 minutes at the most and spent almost AN HOUR AND A HALF getting this done.

    Silly leprochaun...
    "Always take a moment to thank the food." - Osage Proverb
    Meat is murder, tasty, tasty murder.
    Backpfeifengesicht: German for a face that cries out for a fist in it.

  • #2
    That's why I don't let my boss "help" me fix things

    Awhile back, we had some server issues. Specifically, someone had copied some files to one of the terminals. Rather than simply trash them...that person proceeded to work with said files, and then attempted to copy them back to onto the server. Meaning, that some of the files were old...and hadn't been updated. Boss opened a few of them, and was all "wtf"

    Rather than simply let me queue up the backup (from the previous night), I was told to call in the 3rd party tech. He came in, I told him what the problem was, and how I was going to solve it. 3rd party tech went off on a huge tangent about how he thought the problem started, rather than let me fix it.

    Boss left early for the day, 3rd party tech left not much later. With them out of my hair, I queued up the backup, copied over the "damaged" files, and then made sure they were off the terminal. Total time to do that? About 10 minutes. Total time with the boss "helping?" About 2 hours
    Aerodynamics are for people who can't build engines. --Enzo Ferrari

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    • #3
      The problem with our CEO is you don't tell him "no" if you like your job. I was walking on eggshells this whole debacle trying not to "over step my bounds" and frankly wanted to tell him to "F*** Off" and let me do it. BUT that would have shown I know more than he does about something and would put my job in jeopardy.

      They're like grown-up 3 year olds trying to help you - their intentions may be in the right place but all they'll end up doing in the end is wasting your time and leaving you a larger mess to clean up
      "Always take a moment to thank the food." - Osage Proverb
      Meat is murder, tasty, tasty murder.
      Backpfeifengesicht: German for a face that cries out for a fist in it.

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