I know I haven't posted in a while - and this happened a fair while ago. If this needs to be moved from this forum, please do so, I just thought it was appropriate.
*Names changed to protect the morons and registered trademarks
A little background: We work on Macs at our paper- it's sort of the industry standard as are most of the "Adobo" graphics software we use. This suits us just fine, as most of the time we only have minor problems (if any) **knock on wood**. I helped a friend put together refurbished PCs back in the day - so I know parts as far as what's what, and I also know a hard drive is one of the easiest things to take out/put in a comp. (Physically - I know next to nothing about software)
Well, one of our major storage HD's decided to start dying - it was very old (5+[?]yrs) and was loaded down with excess BS, which we managed to save off just before it croaked (literally - i've never heard a comp make that particular noise before). Why we don't just save all of our stuff to a server is a rant for another time, but I digress...
The dead HD just happened to be the slave on the comp I work on on a daily basis - so we got expedited shipping on a "new" HD which arrived the next day. I was assured that it already had all the necessary software and OS installed on it - so it should be pretty much plug/unplug. I popped open the case and dialed up our tech person, just to make sure I was doing everything I needed to correctly - and in flies the CEO. He set up all our computers and our network (which scares me, because he clearly only knows enough to get himself in trouble), and felt I was below installing a new HD by myself and needed his *expert* guidance...
He sits down in front of my comp and looks at my notes - I'd carefully written down the serial # and name on the dead HD just to make SURE i took out the right one. He points to the two HD's sitting in the open case: "which one is bad?" (keep in mind there are 2 different brands of HD in there, one is labeled in RED the other in BLACK) I direct him to the one on the bottom (RED), and he confirms it's deadness on the computer - and REACHES FOR THE GOOD HD AND STARTS TO USCREW THE BASE. 

ME: Um - it was the bottom one that's bad...
CEO: *stops unscrewing* This one.. *points to the red one*
Me: Yes
CEO: *rechecks my notes* So this one...*points to the GOOD one again*
ME: No... the one on the bottom. The red one.
CEO: Ok, so this one. *STARTS UNSCREWING THE GOOD ONE AGAIN*
*rinse and repeat this same **&%#$ scenario for TEN MINUTES. Keep in mind it wasn't a discrepancy in my notes, they had the serial on them - he was just a moron.
ME: NO. The red one on the bottom that says MAXTOR.
CEO: This is the maxtor. *stops and looks again* Oops, guess it's the bottom one

He FINALLY gets the new HD in and hangs on to the other one "to see what went wrong on it" i.e. "i'm too cheap and i'll see if i can get this refurbished"
He took a task that would have taken me 20 minutes at the most and spent almost AN HOUR AND A HALF getting this done.
Silly leprochaun...

A little background: We work on Macs at our paper- it's sort of the industry standard as are most of the "Adobo" graphics software we use. This suits us just fine, as most of the time we only have minor problems (if any) **knock on wood**. I helped a friend put together refurbished PCs back in the day - so I know parts as far as what's what, and I also know a hard drive is one of the easiest things to take out/put in a comp. (Physically - I know next to nothing about software)
Well, one of our major storage HD's decided to start dying - it was very old (5+[?]yrs) and was loaded down with excess BS, which we managed to save off just before it croaked (literally - i've never heard a comp make that particular noise before). Why we don't just save all of our stuff to a server is a rant for another time, but I digress...
The dead HD just happened to be the slave on the comp I work on on a daily basis - so we got expedited shipping on a "new" HD which arrived the next day. I was assured that it already had all the necessary software and OS installed on it - so it should be pretty much plug/unplug. I popped open the case and dialed up our tech person, just to make sure I was doing everything I needed to correctly - and in flies the CEO. He set up all our computers and our network (which scares me, because he clearly only knows enough to get himself in trouble), and felt I was below installing a new HD by myself and needed his *expert* guidance...




ME: Um - it was the bottom one that's bad...
CEO: *stops unscrewing* This one.. *points to the red one*
Me: Yes
CEO: *rechecks my notes* So this one...*points to the GOOD one again*
ME: No... the one on the bottom. The red one.
CEO: Ok, so this one. *STARTS UNSCREWING THE GOOD ONE AGAIN*
*rinse and repeat this same **&%#$ scenario for TEN MINUTES. Keep in mind it wasn't a discrepancy in my notes, they had the serial on them - he was just a moron.
ME: NO. The red one on the bottom that says MAXTOR.
CEO: This is the maxtor. *stops and looks again* Oops, guess it's the bottom one

He FINALLY gets the new HD in and hangs on to the other one "to see what went wrong on it" i.e. "i'm too cheap and i'll see if i can get this refurbished"

Silly leprochaun...
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