Wii...really don't care.

[Delacroix]

I get about 50 of these type of calls per day. They're generally about one of the newer systems, Nintendo Wii or Sony PS3.

Me- "Thank you for calling -my work-, where we buy and sell used games, this is Delacroix speaking, how may I help you?"

SC- *sounds a bit unsure of herself* "Hi um...do you guys have that new system? the one where you have a TV remote instead of a controller?"

Me- "You mean the Nintendo Wii?"

SC- "Oh, I don't know what it's called, but I heard my kids talking about it, and it sounds like a great christmas present. What do you think of it?"

Me- "It's a nice system. There's not too many games for it yet, but you can play gamecube games on it."

SC- "So like...how much is it?"

Me- "$249.99, no matter where you go."

SC- "Do you have it in stock?"

This is where it starts going down.

Me- "No."

SC- "Do you know when you'll get more?"

Me- "No, but we will have more before christmas."

SC- "Can I like...come in and put some money on it?"

Me- "As in reserve one? No, I'm afraid you can't do that."

SC- "Even if I put in something extra?"

Me- "No, basically they're first come, first serve. If you walk into the store and we have them in stock, you can buy one. Otherwise, you're out of luck."

SC- "So...can I order it from you over the phone?"

Me- *Is very tempted to say something sarcastic right about now.* "No, I'm afriad you cannot. They're first come, first serve."

SC- "Can I have you put one on hold for me?"

Me- "No, I just said, they're first come, first serve."

It went back and forth like this for a few more minutes.

SC- *finally sounds like she is about to give up* "So....can I have you guys call me or something? Can you take my number? I've got five kids and can't really check in every day."

Me- "No, I'm afraid we cannot. If we did, we would have to take the number of every person that called, and it would be quite an ordeal to call them all back."

SC- "Even though I can't drive because I don't have a car, you can't take my number and like...call me when it comes in?"

Me- "No, I'm afraid I cannot."

She hung up without saying thank you. Not like I cared, anyway.

[Department stores *sigh*]

yah i get those as well >.< one lady apparently had called up nintendo and was told that everywhere was getting regular shipments and then screamed at us because 'someone was lying to her'

another guy screamed at my co-worker and forced him to start a list of people who wanted it and put him on top of the list. I told my co-worker to make it just to shut him up and we ripped it up as he walked away. i'll take flak for it if he complains.

new systems people. not up to us when we get them in right now. first come first serve. deal with it

[ArenaBoy]

That SC's logic was making my mind do this: It irks me that these idiots think that every new system will be in stock before Christmas, come on wait till after it's not that important.

[Delacroix]

Oh yeah....It's not even THAT hard to come by. You just get out the yellow pages, and call every single store that could possibly sell nintendo products. Since they're being produced and shipped out as quickly as possible, if you go shopping in the morning, you can sometimes just walk in and ask for it. It doesn't involve camping out, even. Sometimes you just gotta show up on the right day like 15 minutes before the store opens.

Ack, me too. Everyone seems to act like they NEED it so much. Dude, if it's like the 360 was, by Febuary you should be able to walk into any old store and buy one. It's not something to go crazy about. People need to learn to be more patient. XD

[lordlundar]

Please don't make me re-live that.

For those of you wondering, picture that discussion occuring 20+ times a day.

[Mr. Rude]

Wait list?..... What list?.......Oh THAT list.

Wups...It fell in the shredder.

[Lehk]

I got one at Target sunday morning'

got up at 5 AM, was in line by 5:15

line was 15 deep (the nubmer of units available) by 5:30

there was a bit of SCism/PFKness when the doors opened some dumbass kid ran to the back of the store to try to get around the line.

unfortunately for senor dumbass tickets for systems had been handed out at 7 and there were plenty of employees over in electronics to prevent any sort of nonsense like that.

BTW major props to Target in clifton park NY the handling was great and they even came out with donuts for us when we got our tickets. they kept the line informed as to how many they had and what time things were happening.

[HawaiianShirts]

I had an astounding conversation about the Wii with a customer yesterday. Retrospectively, it was almost fun, but at the time I really wanted to strangle this guy.

SC: So, what can you tell me about the new Nintendo?
Me: (Rattles off some info about the controller setup and compatibility with GameCube games, then) It looks really cool. I think I want one.
SC: (Nodding) Yes, but WHAT can you TELL me about it?
Me: Was there more you wanted to know?
SC: (Sighs) How many do you have?
Me: Zero.
SC: Are you getting any before Christmas?
Me: According to the inventory people, we have a shipment due before Christmas, but they don't know exactly what day.
SC: Uh-huh. Why do I have a hard time believing that?
Me: I don't know, sir. That's what they told all of us at the meeting yesterday morning.
SC: So how many are you hiding for employees to buy?
Me: We're not... Employees aren't even allowed to buy them here right now. We were told we could get them on the release date if we were in line with everyone else OR wait until January OR buy it elsewhere. No Wii systems or PS3 systems will be sold to store employees during December.
SC: Prove it.
Me: You want to see the notice they put up in the breakroom?
SC: (With fists clenched by his sides and face all scrunched up like a 5-year-old about to have a tantrum) No. I want you to walk me through the store, including the back stockroom, the breakroom, and any other hidden employee rooms you've got. I want to see where you've got these things hidden, and when I find them, I'm going to make you sell me one, because it's not right to keep popular stuff like this away from customers, especially around Christmas, just because you think you're too good to wait in a line to buy it like the rest of us!
Me: I can't do that, sir.
SC: YES YOU CAN, and I DEMAND that you DO!
Me: No, I can't. I'll definitely get in BIG trouble. I might get fired. Besides, it would be a waste of time. There are NO Nintendo Wiis here, nor are there PS3s. If we had one, I'd sell it to you. But we don't. Are there any other items I can help you find?
SC: YOU can just SHOW me WHERE you're HIDING--
Me: Have a good night, sir. (Turns, leaves, and ignores his further ranting.)

He complained to management later that I ignored him, but the manager he complained to just happened to be within earshot of the latter part of that conversation, so we just had a good laugh about the childishness of customers around the holidays.

[Lehk]

SC: Uh-huh. Why do I have a hard time believing that?

"because you are a frelling idiot."

[Spankmonkey]

Yeah, that's like the radio station in St Paul, Minnesota that played a prank on it's listeners telling them if they gave up their baby they'd get a PS3, I mean.. How really important is some game console, since when is the life of a child worth less than a PS3? Answer: When the parents are RETARDED!!

http://www.twincities.com/mld/twincities/16068545.htm

I'm the ripe old age of 31, going on 32, and man, I got alot of crap when I was a kid, but the way parents cater to their child's every whim in this day and age, no wonder every tard has this overwhelming sense of Entitlement.

Everyone wants something because their neighbor has one and their dick is too small so they need something to say "I've got the bigger dick!" Marketing in this country is nothing more than brainwashing people into becoming corporate slaves.

Friggin Nazis, they make us feel guilty for buying too much crap, they make us feel guilty for not buying crap... which one is it??

Not to mention, they put a warranty on things, but right after the warranty is up then it craps out leaving you with either repairing, which costs just about as much as it costs to buy a new one, the difference being it's 6-8 weeks to send it to the manufacturer and there's no telling what condition it'll be in when it returns, or go out and buy something that's been tossed around like a rag doll from a huge retail conglomerate. Take your pick .

I also work part time at a behemoth of a retail store, and very familiar with the sentiments expressed in this posting. The difference is I get it from both ends.. Morons buying computers, then calling up clueless wanting to know how to hook them up to the "Internets".

[M_Sinistrari]

Equally funny is when we have gotten in a shipment of either PS3 or Wii in, we still get the mad number of calls for them but no one shows up for them.

At this point in my life I just don't question anything involving the human mind.

[Mr. Rude]

Constantly question...And get a deposit up front