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I got a call from our coffee shop, saying they couldn't get connected to the main dining hall's pc to run the barcode scanning software needed to run meal plans. 
I head over there at a fast pace. Once there, their computer connection checks out, which means that the computer in the dining hall was having problems.
I head over there at a faster pace, since I wasn't sure when dinner started, and didn't want them to be down during dinner.
I walked in, and there were 3 people gathered around the computer with the most confused and terrified looks on their face.
I announced I was from IT, and the confused looks turned to shocked. "How'd you know we were having problems?!?!?!"
I was tempted to say something funny, like, "I'm psychic." but then remembered that's how I usually get in trouble. I started explaining my troubleshooting..., and got the confused looks again. So I started messing with the PC.
The only other computer in the building was screwed up also, so I went downstairs to reboot the switch... when I remembered that I WASN'T a networking admin, and I should probably check with him before doing it.
In the end, it had something complicated to do with switching cores and VLANS, and trunks, and stuff. It was an easy fix on the network admin's side.
As a plus, I was able to have the woman at the other computer in the building to call the coffee shop, so I didn't have to go all the way back over there.
I head over there at a fast pace. Once there, their computer connection checks out, which means that the computer in the dining hall was having problems.
I head over there at a faster pace, since I wasn't sure when dinner started, and didn't want them to be down during dinner.
I walked in, and there were 3 people gathered around the computer with the most confused and terrified looks on their face.
I announced I was from IT, and the confused looks turned to shocked. "How'd you know we were having problems?!?!?!"
I was tempted to say something funny, like, "I'm psychic." but then remembered that's how I usually get in trouble. I started explaining my troubleshooting..., and got the confused looks again. So I started messing with the PC.
The only other computer in the building was screwed up also, so I went downstairs to reboot the switch... when I remembered that I WASN'T a networking admin, and I should probably check with him before doing it.
In the end, it had something complicated to do with switching cores and VLANS, and trunks, and stuff. It was an easy fix on the network admin's side.
As a plus, I was able to have the woman at the other computer in the building to call the coffee shop, so I didn't have to go all the way back over there.
I love it.
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