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Before I make an ass of myself...

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  • Before I make an ass of myself...

    I use this one website all the time, and recently they changed the design.

    The page is now too big for my browser. Now there is a scrolling thing at the bottom of the page (please pardon my lack of terminology) and I have to be side-scrolling and down-scrolling back and forth in order to read the text.

    Is there a way to re-size this page to fit my browser so I don't have to do this? I usually use Firefox, but I have tried this page in Internet Explorer and it is the same.

    My husband thinks its just poor web design, because I haven't had this problem with any other site I visit. But he hasn't really looked at it closely. He is too busy to help me this week.

    The website, if it matters, is: www.airmiles.ca

    I was going to send them a feedback e-mail to suggest they get that fixed, but I thought I'd better confirm that the problem isn't on my end first!

    If you have to ask, it's probably better posted at www.fratching.com

  • #2
    Okay, here's the short version of it: They've set their page to be viewed at (it looks like) 1024x768 resolution on your screen.

    Basically, go to the display properties, and make sure it's at least 1024x768. Higher is fine. If it is, and you're still getting that at the bottom (it's called a scroll bar, regardless if it's on the side or the bottom), then they've made it wider than I found so far.

    Otherwise, they are likely to tell you to be running at that resolution. And the only real fix for it would be some client side css. It can be done, but I'd have to look up how.

    I know, it's not a lot to go on, but hopefully it's something.

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    • #3
      Agreed. Anything apart from informing your displeasure at how it looks now is a wasted effort. They have probably put a lot of money to find out that most people view their site at that resolution. It's progress, what can I say?

      The only thing you can do on your end is up the screen to that resolution and drop any side panels on the browser. Any other changes have to come on their end and they're not likely to do it.
      I AM the evil bastard!
      A+ Certified IT Technician

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      • #4
        If your computer is already using that resolution, try maximizing your browser. If you look in the upper right corner (I'm assuming you are using a Windows machine, of course) you will see three boxes. The X box on the farthest right will close the window, and the box next to that will maximize the window size. That sometimes gets rid of scrolling bars even if you have the correct resolution.
        Jim: Fact: Bears eat beets. Bears. Beets. Battlestar Gallactica.
        Dwight: Bears don't eat bee... Hey! What are you doing?
        The Office

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        • #5
          Thanks for replying everyone!

          Quoth Pedersen View Post
          Basically, go to the display properties, and make sure it's at least 1024x768. Higher is fine.
          I don't know how to go to the display properties. Do I find this in Firefox or somewhere else on my computer?

          Sorry if that is a dumb question.

          If you have to ask, it's probably better posted at www.fratching.com

          Comment


          • #6
            Sorry, should have been more clear: You can get there a few ways. The easiest way is to right click on your desktop, and click properties. Far right tab (Settings, I think) is the one that allows you to change the resolution.

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            • #7
              Be aware that changing your screen resolution will affect (almost*) everything you do on the computer. You can always change it, view that site, then change it back: which is annoying but doable.

              You might find you prefer your screen at the higher resolution anyway.


              (* Some things, especially games in full-screen mode, will change the resolution to their setting while you're running them, and change it back when you stop.)
              Seshat's self-help guide:
              1. Would you rather be right, or get the result you want?
              2. If you're consistently getting results you don't want, change what you do.
              3. Deal with the situation you have now, however it occurred.
              4. Accept the consequences of your decisions.

              "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

              Comment


              • #8
                Quoth Boozy View Post
                Is there a way to re-size this page to fit my browser so I don't have to do this? I usually use Firefox, but I have tried this page in Internet Explorer and it is the same.
                You might also try changing the text size. While viewing the page (with either IE or Firefox) press and hold one of the Control keys and give the "Minus" key (either the one next to zero on the keyboard, or the one in the upper left of most number Keypads) a couple of taps. The text on the page will shrink, probably enough to reduce the horizontal width enough to allow it to fit within the browser window without horizontal scrolling.

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                • #9
                  Quoth sms001 View Post
                  The text on the page will shrink, probably enough to reduce the horizontal width enough to allow it to fit within the browser window without horizontal scrolling.
                  However, if the issue is the display resolution, then the scroll bar will still be there. To quote from their stylesheet:

                  Code:
                  #page {
                     width: 980px;
                     margin-left:auto;
                     margin-right:auto;
                     border: 1px solid;
                  }
                  That right there sums it all up. The minimum page width is 980 pixels wide (980px, second line I quoted). The text might shrink enough, but probably won't, since Firefox will re-draw it, still using the same pixel width, which means unless all text can be fit into a single line (with room to spare), it won't work.

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                  • #10
                    Quoth Pedersen View Post
                    That right there sums it all up. The text might shrink enough, but probably won't, since Firefox will re-draw
                    Yes. Hence my "you might ALSO try..."

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