Tweet
I'm not sure what's causing these issues but I'm hoping someone else may have come across them in the last couple months and might have a fix.
We have two different PCs where Internet Explorer just stopped working. These computers are in different locations, on different networks, and use different ISPs.
PC #1: It's several years old, some of the hardware is even older, the OS is Win2K, and IE 6. I was online (this site actually
) before shutting it down for the night. The next day, when I booted up, the IE window would open, but it's totally unresponsive. When I mouse over buttons or the address bar, I only get an arrow as if I was mousing over blank desktop, it never changes to a cursor, nor does clicking anywhere in the window produce any effect. I don't get a DNS error, but the home page is set to about:blank, so that's not surprising. The problem started about 5 weeks ago. Norton, Spybot, etc. do not find anything wrong.
I installed Firefox, and that works fine as a browser. This PC is schedlued to be gutted this weekend, and the drive formatted, so I didn't really care about fixing IE if it was going to be difficult.
PC #2: Was SOTA two years ago when purchased new, the OS is XP SP2, and IE 7. Similar issue, IE was working fine one day, the next day, it generates a DNS error when trying to connect to the home page (or any website). I can access all the menus, so it's not demolished quite as badly as IE 6 was on the first PC. Again, Firefox works fine. The problem, however, is that some of the applications either use IE for their updates, or use whatever is blocked/destroyed in the OS to update. Again, Norton, Spybot, etc. find nothing. I've tried reinstalling IE fresh, but it still didn't work. This computer runs an entire business and I want to do all I can to avoid a rebuild, but I'm running out of options.
Conclusion (a.k.a. Plea for Help!): I'm hoping someone with more experience might have a fix for this. I've kicked this around with our IT Manager and some other local techs and our collective opinion is rebuild from the ground up. The business would rather try any and all possible fixes to avoid the rebuild on PC #2, so this is one of my desperate last attempts to avoid it. Any ideas, folks?
We have two different PCs where Internet Explorer just stopped working. These computers are in different locations, on different networks, and use different ISPs.
PC #1: It's several years old, some of the hardware is even older, the OS is Win2K, and IE 6. I was online (this site actually
) before shutting it down for the night. The next day, when I booted up, the IE window would open, but it's totally unresponsive. When I mouse over buttons or the address bar, I only get an arrow as if I was mousing over blank desktop, it never changes to a cursor, nor does clicking anywhere in the window produce any effect. I don't get a DNS error, but the home page is set to about:blank, so that's not surprising. The problem started about 5 weeks ago. Norton, Spybot, etc. do not find anything wrong.I installed Firefox, and that works fine as a browser. This PC is schedlued to be gutted this weekend, and the drive formatted, so I didn't really care about fixing IE if it was going to be difficult.
PC #2: Was SOTA two years ago when purchased new, the OS is XP SP2, and IE 7. Similar issue, IE was working fine one day, the next day, it generates a DNS error when trying to connect to the home page (or any website). I can access all the menus, so it's not demolished quite as badly as IE 6 was on the first PC. Again, Firefox works fine. The problem, however, is that some of the applications either use IE for their updates, or use whatever is blocked/destroyed in the OS to update. Again, Norton, Spybot, etc. find nothing. I've tried reinstalling IE fresh, but it still didn't work. This computer runs an entire business and I want to do all I can to avoid a rebuild, but I'm running out of options.
Conclusion (a.k.a. Plea for Help!): I'm hoping someone with more experience might have a fix for this. I've kicked this around with our IT Manager and some other local techs and our collective opinion is rebuild from the ground up. The business would rather try any and all possible fixes to avoid the rebuild on PC #2, so this is one of my desperate last attempts to avoid it. Any ideas, folks?
The comment is small and hidden in the middle of the block of text, though. 
Comment