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  • Xtreme Fidelity ... Not.

    Okay, I splurged a bit on upgrading my games PC. I got a new set of THX-certified speakers, a new graphics card, a new power supply to handle the graphics card, and a new soundcard to get the most out of the speakers.

    The speakers, the power supply and the graphics card work fine. I checked the speakers using the m/board's on-board sound before changing the internal hardware.

    The soundcard is from the Creative X-Fi series. I'd heard dodgy things about them when they were new, but I thought they might have dealt with the driver glitches by now. Well... apparently not.

    I want this card to do three things competently:
    1. Pass stereo and AC3/DTS soundtracks from videos and music to the speakers unmolested, through a digital connection. (The speakers are fancy ones with a surround decoder built in.)
    2. Correctly process the 3D sound field requested by some of the games I play, and pass the resulting surround signal to the speakers.
    3. Deal with the stereo soundfield from all the other games, without dropping any sounds through overload.


    So far, it seems to be incapable of reliably doing *any* of the above. Problems I've had so far include:
    • Occasionally not even being detected.
    • The "Auto Update" system spends half an hour downloading drivers, then tells me that the versions Windows installed automatically are in fact newer than the ones it's just downloaded.
    • Failing to handle even basic CD-quality stereo signals if the card is set to 96kHz output. The resulting sound is akin to attempting to play an MP3 on a 386.
    • With the output set for 48kHz 5.1 speakers, and starting a game with 3D sound on Creative's native EAX system, the speakers claim they're only getting a stereo signal. I plug in the 6-way direct analogue version, and find that it sounds identical. So the card isn't running a 3D soundfield.
    • Even though it's running in stereo mode, there are random buzzes, squawks and glitches. These appear on both the digital and analogue outputs.


    Now before I tear my hair out and do something rash (such as dropping the card into a bag of dog poo, setting it alight and leaving it on the step of the nearest Creative Labs office), does anyone have any suggestions for making this thing do what it was advertised to?

  • #2
    Which card is it? I found 13 different Creative X-Fi series units (3 being discontinued) which is the one you purchased?
    Large, Angry, Bitter, Mean, Vengeful. My natural facial expression is not one of happiness.

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    • #3
      You have to love market segmentation.

      The box says: "Creative Soundblaster X-Fi Xtreme Audio PCI Express". There's a small sticker saying "Certified and Tested: Fatal1ty Gaming Gear".

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      • #4
        Is this the culprit?:
        http://us.store.creative.com/Sound-B...sReviewsWidget

        If so... doesn't look good. That link was for Creative's own online store and the reviews are terrible. I'm leaving for home in a few minutes, when I get there I can dive into this deeper.
        Large, Angry, Bitter, Mean, Vengeful. My natural facial expression is not one of happiness.

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        • #5
          Yes, as far as I can tell.

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          • #6
            Well, I've given up on the X-Fi. I managed to find a setting that made the 3D sound in games work - but only through the analogue outputs. There were still nasty glitches with that, and the stereo sound quality is still absolutely abysmal - the noise is at times bad enough that I can't keep track of the action during battle scenes in Hornblower. It can't even reliably play audio CDs, for crying out loud (one of my games is old enough that it uses that as background audio).

            I've removed the card from my system, and I'll be taking it back to the shop on Monday. Fortunately they're a good company and I shouldn't have to make too much of a fuss to get my money back, but I will be explaining exactly why it is being returned.

            I've replaced it with an Audigy I remembered I had from several years ago, and tracked down which machine it had found it's way to. That machine now has an older PCI Soundblaster to keep it going. (Why yes, I do have entirely too much spare hardware for my own good.)

            Now I just have to find the software to make the Audigy's 3D sound work. I'd look on Creative's website, but their geolocation scripts seem to be horribly broken right now, and I just can't get in. The drivers that Windows auto-installed work just fine for stereo though, which is a relief.

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            • #7
              http://www.newegg.com/Product/Produc...-001-_-Product

              This is the card I have myself. It does a fantastic job at handling various sources easily. For Dolby/DTS stuff I simply set the card to 6 CH/DTS Interactive which works great for 5.1 stuff. As far as CD stuff you can have it sent either stereo or use the DTS Neo mode which can let you "upmix" it to 5.1 sound. Gaming wise I have only tested 5.1 sound with World Of Warcraft which sounds utterly fantasic with this card - and yes I can tell its true 5.1 since when I turn around the sounds shift around the speakers as I turn.

              HT Omega has other various higher end cards with more features, higher sound quality, etc. I might eventually upgrade to one of them down the road but even their "low end" Striker 7.1 is a fantastic card.
              New England Patirots... FIVE TIME SUPER BOWL CHAMPS!
              New England Revolution... Will win MLS Cup one day.

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              • #8
                Looks interesting, potentially.

                The one feature I'm missing with the Audigy (and which the X-Fi didn't do either) was the ability to produce an AC3 or DTS digital signal from a 3D-audio game. Can this do that?

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                • #9
                  Yeah if the game is in 5.1 then the card will let you output it in either Dolby or DTS. If the game is in stereo then you can either just have the stereo signal go straight through or you can run DTS Neo which will upmix it to 5.1.

                  Also the software is VERY small in size and hardly takes up resources on your system. Here's what the configuration software looks like:



                  Pretty simple stuff.
                  New England Patirots... FIVE TIME SUPER BOWL CHAMPS!
                  New England Revolution... Will win MLS Cup one day.

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                  • #10
                    Not bad. It doesn't look like it's readily available in Europe though. I'll keep it on my want-list for the time being - at least I know that cards like it exist!

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                    • #11
                      http://www.club3d.nl/products/agrippa_ending_page.cfm

                      This looks to be a Netherlands version of the Striker 7.1 since it uses the same chip set. I had to Google to find the latest Windows 7 drivers since they use an FTP site that somehow won't let me in. However I did find them pretty quickly. There ya go if you want to find this within relative distance of Finland.
                      New England Patirots... FIVE TIME SUPER BOWL CHAMPS!
                      New England Revolution... Will win MLS Cup one day.

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                      • #12
                        It looks like the Asus Xonar also uses the same chipset and is available locally. So I have several options to look into, when I get a bit more money.

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                        • #13


                          Let me know if/when you get one. I'd love to hear your experiences on the card.
                          New England Patirots... FIVE TIME SUPER BOWL CHAMPS!
                          New England Revolution... Will win MLS Cup one day.

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