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These two problems started yesterday, and I feel somehow the two are related.
Last night I tried to shut down the computer, and after the window that says "Please wait while Windows shuts down" disappears, the blue background behind it was still there and my mouse still worked for almost five minutes, like something was hanging. Usually it's only 20 seconds after the window disappears that the computer shuts down. Last night I had to manually shut it down by holding the power button.
Then today, usually I can close my laptop lid and it will go right into sleep mode without trouble. It didn't do that today at all, and I didn't notice it until I had picked it up again to use it, and a window was there along with my background. The window said "Please standby". None of my keystrokes were detected (I tried Esc then Ctrl Alt Del, nothing worked). I was forced again to use the power button to shut it off, then waited five minutes to reboot.
I'm feeling that some process is causing it to hang so that it doesn't shut down or sleep properly, but I can't imagine what. I've already run a couple of virus scans to see what else could be the problem and nothing's turned up.
I'm using a Dell Latitude D620 with Windows XP Pro and SP3. Thanks in advance for any help.
Last night I tried to shut down the computer, and after the window that says "Please wait while Windows shuts down" disappears, the blue background behind it was still there and my mouse still worked for almost five minutes, like something was hanging. Usually it's only 20 seconds after the window disappears that the computer shuts down. Last night I had to manually shut it down by holding the power button.
Then today, usually I can close my laptop lid and it will go right into sleep mode without trouble. It didn't do that today at all, and I didn't notice it until I had picked it up again to use it, and a window was there along with my background. The window said "Please standby". None of my keystrokes were detected (I tried Esc then Ctrl Alt Del, nothing worked). I was forced again to use the power button to shut it off, then waited five minutes to reboot.
I'm feeling that some process is causing it to hang so that it doesn't shut down or sleep properly, but I can't imagine what. I've already run a couple of virus scans to see what else could be the problem and nothing's turned up.
I'm using a Dell Latitude D620 with Windows XP Pro and SP3. Thanks in advance for any help.
Sounds a bit like those symptoms in the first paragraph. Perhaps an update isn't finishing properly, so it must restart each time?
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