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What do you mean, the document is EMPTY???

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  • What do you mean, the document is EMPTY???

    So I'm trying to apply for a job online and I've got this nifty cover letter and carefully crafted resume ... and my email program keeps insisting both documents are EMPTY, even though when I open them I can clearly see they're not.

    I intended to copy and paste the cover letter, so that's not a problem, but if I can't attach my resume ... that's a problem.

    I've never encountered this before and I don't know whether to hex my ISP or throw my computer out the window. I'm using a Mac Mini, my email service is Sympatico (Bell), and the documents are in Word.

    However, I should add that the original documents (cover letter and resume) were made up on non-Mac computers; they are the result of a job-search workshop I attended. I'm using them as templates, just adjusting and fiddling as needed for specific jobs.

    I opened a blank Word document from my computer's own version of Word, and copied and pasted the material from "their" document to "mine." It made no difference.

    Any and all suggestions will be gratefully received ...

  • #2
    Try making them into a pdf?

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    • #3
      Ok, what email program?
      And when you hover over the "attachments" is there any popup on the size of attachments?
      Are you sure that you're linking the right attachment to the email?
      Test it anyways.
      Set it up for email, and send it to this address catlovingwoman75 at yahoo. It's my junk email (sorry) so I don't care if spam monsters get it. Send it here and I'll see what I see.
      In my heart, in my soul, I'm a woman for rock & roll.
      She's as fast as slugs on barbituates.

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      • #4
        Sign up for a Gmail account. If you need an invite, PM me with your email address.
        Life is too short to not eat popcorn.
        Save the Ales!
        Toys for Tots at Rooster's Cafe

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        • #5
          Quoth csquared View Post
          Sign up for a Gmail account. If you need an invite, PM me with your email address.
          Bingo.

          And I have a Macbook Pro and I use the Mail app with no problems, so if you need a hand PM me.

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          • #6
            I'm also on a Mac Mini. I personally use Open Office for my word documents

            I save them as 95x format i think - checking now... oh 97/2000/xp format.

            You might also want to consider using the print function to save the document as a PDF. It may be smaller that way.

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            • #7
              Well, isn't that interesting ... .pdf is not an option ...

              RTF or UTF (among assorted other options such as various versions of 'text only', a web page, etc., etc.) ... no PDF.

              Der Cute: I alternate between Bell Mail and Hotmail. Both seem to work for general email reception and sending. I'll try to send it from my Gmail account (thanks for the advice on that, folks -- I set one up when I was moving as I wasn't sure that Ma Bell wouldn't screw up my existing primary email account!) I can't send it from my Bell email, since it won't allow me to attach it, since it's reading it as an empty document ... (That was yahoo.com, right?)
              Last edited by Pixilated; 08-01-2012, 12:51 AM.

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              • #8
                Is the Bell account webmail? Could be it's not uploading properly, or they may even have a block on .doc/.docx filetypes to prevent viral dispersal.
                This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
                I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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                • #9
                  Moved to Tech Help
                  The report button - not just for decoration

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                  • #10
                    Quoth Pixilated View Post
                    RTF or UTF (among assorted other options such as various versions of 'text only', a web page, etc., etc.) ... no PDF.
                    RTF should work. RTF="Rich Text Format", so saving to that format should preserve most of the formatting. It's a standard document format, so you should be able to open it with pretty much any current word processor.
                    There's no such thing as a stupid question... just stupid people.

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                    • #11
                      Quoth Pixilated View Post
                      Well, isn't that interesting ... .pdf is not an option ...

                      RTF or UTF (among assorted other options such as various versions of 'text only', a web page, etc., etc.) ... no PDF.

                      Der Cute: I alternate between Bell Mail and Hotmail. Both seem to work for general email reception and sending. I'll try to send it from my Gmail account (thanks for the advice on that, folks -- I set one up when I was moving as I wasn't sure that Ma Bell wouldn't screw up my existing primary email account!) I can't send it from my Bell email, since it won't allow me to attach it, since it's reading it as an empty document ... (That was yahoo.com, right?)
                      As in they won't accept it or that you can't use it?

                      If they won't accept anything except RTF & UTF the best thing to do is to copy/paste your resume into a text-only document in Text Edit. That may be why they're not getting your .doc file.


                      Text Edit can open .doc files and you can save as .docx or .doc but it's not the default. Although you may have to do some reformatting if you're using it in RTF.

                      As a side note, yes I do have .txt versions of my resume as well. I use them for websites that demand I copy/paste the resume into their form.
                      Last edited by PepperElf; 08-01-2012, 02:04 PM.

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