http://notalwaysright.com/irritable-book-syndrome/44963
What really bothers me about this one are these lines:
Customer: “I’m done with you. I want a manager. Don’t say anything else, just get your manager. Shush.”
(I call my manager, who threatened to fire me two weeks prior for returning a $20 book that was four days past the two-week policy.)
Manager: “Hi, what seems to be the issue?”
(The customer then explains how I’m an idiot, these books aren’t for her, and she doesn’t care about our policy and wants her money back.)
Manager: “Oh, oh, well, absolutely. [My Name]? Ha! I’m sorry he just doesn’t understand. It’s ok, buddy, we’ll have a training sesh on this later.”
Talk about being thrown under a convoy! I would have given manager a real four-letter aria before quitting!
What really bothers me about this one are these lines:
Customer: “I’m done with you. I want a manager. Don’t say anything else, just get your manager. Shush.”
(I call my manager, who threatened to fire me two weeks prior for returning a $20 book that was four days past the two-week policy.)
Manager: “Hi, what seems to be the issue?”
(The customer then explains how I’m an idiot, these books aren’t for her, and she doesn’t care about our policy and wants her money back.)
Manager: “Oh, oh, well, absolutely. [My Name]? Ha! I’m sorry he just doesn’t understand. It’s ok, buddy, we’ll have a training sesh on this later.”
Talk about being thrown under a convoy! I would have given manager a real four-letter aria before quitting!

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