The Express Customer

[JustADude]

Can someone please explain to me how someone could get pissed all of a sudden for something they did that is obviously their fault and is so irate about it?

Because it's not the person with the case of beer, it's the person BEHIND them that has a stick so far up their ass it's popped what few braincells they had.

[HALFHUMANHALFZOMBIE]

Because it's not the person with the case of beer, it's the person BEHIND them that has a stick so far up their ass it's popped what few braincells they had.

Ok that makes a lot of sense thanks. If I was the person buying the case of beer and a customer said that to me I'd like "You're harassing me I'll call the police" (Quote from some of the New York citizens from the show "Wonder Showzen")

[bean]

For some reason, the heard mentality takes over on the express lines all the time in my store. There can be a line 5 deep on every express register...

When there's regular registers with nobody in line and the cashiers trying to get the attention of the people waiting at express.

We have 16 registers (plus the service desk), and just about every single one is staffed during peak times. Though if the cashiers don't have anybody in their line they'll sometimes go bag for another line.

[Lace Neil Singer]

I had that the other night, when I was buying a few items after work. I walked right past a 10 person queue at the basket tills, to the kiosk that had 2 cashiers operating and no queue. XD

[Andara Bledin]

Ah, the lovely herd mentality.

Actually, my mom always called 'em clones. So the backed-up Express would be the clone line.

My boyfriend and I went to the store and bought 4 things last week. We went to one of the four lines that had only 2 people in them instead of the Express line, which had no fewer than 10.

^-.-^

[sarahj]

A 12-pack of soda is 12 items? That's the dumbest thing I've ever heard!

One barcode = one item, I believe.

My only issue with finding the shortest and most appropriate line is figuring out which are open... Sometimes I go to one with the light off, but I don't notice. A "sorry, I'm closing" does the trick nicely and I try again. At one supermarket I go to, there are no numbered lights, they only have signs. And even if they're open, the cashiers are usually turned around chatting, so I can't even tell.

[OfficeSlug]

Express rules should be "If there's a barcode we have to scan - that counts as one item" - thus a 12 pk of Soda Cans is still only 1 item.