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As long as I've worked with Wal-mart, I have been happy... mostly. Honestly I don't really have that many SC's. But yesterday must have been a call out to all people who hate existence, because it was non stop suckiness.
Be A Good Little Drone
The first register I was put on happened to be a 20 items or less lane, which is usually one of two things: Busy, or Boring. Mostly it was boring yesterday, so during one lull I decided to jot down a few things for my grocery list. Soon I saw a lady approaching with a basket, so I set my list aside and smiled at her as she neared. When I a greeted her, she just scoffed and told me that I should be ready at attention and not scribbling away company time. She also informed me she put that I had not greeted her (the credit card scanner always asks the customer if the cashier has greeted them, or if the store was clean) and I should learn to do my job. I didn't say anything to her, but serisouly, I wasn't slacking, as soon as I saw you ten feet away, I straigtened up and did my damn job, you stand here for nine hours lady!
I Shouldn't Have To Carry My Items
A few minutes later a younger lady came up and set her items down. The problem was that at the 20 items or less, we don't have a belt, just a counter. And next to the counter is a mini-fridge that has stores coca-cola to sell. There is also a big sign on this fridge that says "DO NOT PLACE MERCHINDISE ON THE FRIDGE". I looked at the lady confused, because I assumed the items were the next customers and she had yet to hand me hers. She stared at me back until I asked if those where hers, and she advised they were. I can't reach that far with out causing serious strain to my back, and therefor it's company policy to ask her to move it, so I did.
SC: *rolls eyes* It's your job to do that, not mine.
ME: No m'am it's my job to sell you things, not to carry them.
SC: *angrily moves items* Do you're damn job, and don't be lazy. You know what, I want a manager.
ME: M'am I am doing my job, and that does not include having you insult me, or me breaking my back.
I got a CSM over who informed the lady that I was right, she was wrong. Then he laughed that I was able to get her so angry while staying so nice.
Anyway by now I'm tired of being told I'm lazy.
You're Lazy And Unfair!
Later in the day I was put on self-check out, at which point I spot a man who can't get the bags open. Let's be honest, the Wal-Mart bags suck. They stick together and are nearly impossible to get open, so I understand when he gets frusterated and rips the bags off the holder, and simply decide to fix it when he's gone. A few moments later, after an age check, I see he's having trouble again and ask if he needs help opening the bags.
SC: No, but I suggest you replace these bags *points to first set* after I'm gone, in your laziness you seem to have let them melt together.
Oh no, he did not just call me lazy.
ME: *having difficulty keeping calm, but suceeding* Sir there are not melted together, they just come like that, if you want I can help you open them.
SC: You know what, why don't you just put the same bags over here that you give the cashiers, huh? Or does that make too much sense?
ME: They are the same Sir, we just have practice seeing as we do it all damn day. *proceeds to walk over and open the bags that were supposidly melted together* By all means sir, walk you're ass over to a register and try and get the bags open.
He just glared at me and ignored me from then on, but I did notice as he walked out, he reached out and tried to open a bag on a register turnstile, and couldn't get it open. It made me happy.
Be A Good Little Drone
The first register I was put on happened to be a 20 items or less lane, which is usually one of two things: Busy, or Boring. Mostly it was boring yesterday, so during one lull I decided to jot down a few things for my grocery list. Soon I saw a lady approaching with a basket, so I set my list aside and smiled at her as she neared. When I a greeted her, she just scoffed and told me that I should be ready at attention and not scribbling away company time. She also informed me she put that I had not greeted her (the credit card scanner always asks the customer if the cashier has greeted them, or if the store was clean) and I should learn to do my job. I didn't say anything to her, but serisouly, I wasn't slacking, as soon as I saw you ten feet away, I straigtened up and did my damn job, you stand here for nine hours lady!
I Shouldn't Have To Carry My Items
A few minutes later a younger lady came up and set her items down. The problem was that at the 20 items or less, we don't have a belt, just a counter. And next to the counter is a mini-fridge that has stores coca-cola to sell. There is also a big sign on this fridge that says "DO NOT PLACE MERCHINDISE ON THE FRIDGE". I looked at the lady confused, because I assumed the items were the next customers and she had yet to hand me hers. She stared at me back until I asked if those where hers, and she advised they were. I can't reach that far with out causing serious strain to my back, and therefor it's company policy to ask her to move it, so I did.
SC: *rolls eyes* It's your job to do that, not mine.
ME: No m'am it's my job to sell you things, not to carry them.
SC: *angrily moves items* Do you're damn job, and don't be lazy. You know what, I want a manager.
ME: M'am I am doing my job, and that does not include having you insult me, or me breaking my back.
I got a CSM over who informed the lady that I was right, she was wrong. Then he laughed that I was able to get her so angry while staying so nice.
Anyway by now I'm tired of being told I'm lazy.
You're Lazy And Unfair!
Later in the day I was put on self-check out, at which point I spot a man who can't get the bags open. Let's be honest, the Wal-Mart bags suck. They stick together and are nearly impossible to get open, so I understand when he gets frusterated and rips the bags off the holder, and simply decide to fix it when he's gone. A few moments later, after an age check, I see he's having trouble again and ask if he needs help opening the bags.
SC: No, but I suggest you replace these bags *points to first set* after I'm gone, in your laziness you seem to have let them melt together.
Oh no, he did not just call me lazy.
ME: *having difficulty keeping calm, but suceeding* Sir there are not melted together, they just come like that, if you want I can help you open them.
SC: You know what, why don't you just put the same bags over here that you give the cashiers, huh? Or does that make too much sense?
ME: They are the same Sir, we just have practice seeing as we do it all damn day. *proceeds to walk over and open the bags that were supposidly melted together* By all means sir, walk you're ass over to a register and try and get the bags open.
He just glared at me and ignored me from then on, but I did notice as he walked out, he reached out and tried to open a bag on a register turnstile, and couldn't get it open. It made me happy.
That's horrible. When I have customers tell me jokes, it's almost always because they're sincerely trying to cheer me up! I know some people are entitlement whores, but it never occurred to me that they might turn humor into a weapon. 
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