Wrong Number

[STEELMAN]

The company that I work for's toll free # must be very close to some type of Crayola help line because I have taken several calls for them. This, coupled with sc's inability to listen =

m: me
lk: little kid
om: old man
ow: old woman

m: Hello (my company).
lk: How do you get red crayon out of a couch?
m: I'm sorry?
lk: I crushed crayon into my mom's white couch, and she's gonna kill me!
m: I'm sorry you have the wrong number.
lk: She's coming home in half an hour!
m: This is (my company).
lk: What am I gonna do?
m: I don't know. Good luck.

m: Hello (my company).
om: How do you open Crayola marker # 123?
m: What?
om: I bought these markers and I can't open them.
m: I'm sorry sir, you have the wrong number.
om: It says to tear on line, but there is no line.
m: This is (my company).
om: There for my grandson.
m: I can't help you.
om: This shouldn't be this hard.
m: This isn't Crayola.
om: Hang on.
ow: We just bought these at Wal Mart.
m: Maam this is (my company) not Crayola.
ow: What?
m: This is not Crayola. I can't help you.
ow: This isn't Crayola?
m: No. This is (my company).
click

I felt sorry for the kid.

[LifeCarnie]

Happens all the time where I work, except that people mistake us for DHL.

Our company name sounds nothing like DHL and gets repeated over and over during while navigating the prompts.

[DGoddessChardonnay]

If I had a dollar for every person who would call the W-D store thinking they were calling the Cable Company . .

I could retire to the Bahamas by now.

Me: thank you for calling WD Phillips Avenue

DA: I need to talk to someone about my cable bill . . .

Me: Ma'am/Sir, you've reached the W-D store on Phillips Avenue. The number for Cable company is xxx-yyyy. Our number is xxx-yyzz (our last two digits at WD were 88, while the cable company is 00, which led to much confusion on the part of the caller.)

We started just reciting the number for the Cable Company after a time, especially after we'd had one dingbat call several times in a row . . .

[Lingering Grin]

m: Hello (my company).
lk: How do you get red crayon out of a couch?
m: I'm sorry?
lk: I crushed crayon into my mom's white couch, and she's gonna kill me!
m: I'm sorry you have the wrong number.
lk: She's coming home in half an hour!
m: This is (my company).
lk: What am I gonna do?
m: I don't know. Good luck.


I felt sorry for the kid.

Do what every kid does...
Flip the cushion over and pray she doesn't notice.

Then when she does notice, lie through your teeth.

[Peppergirl]

We get mistaken for Canadian Greyhound all the time. In our case, it's not the customers fault because the number was published wrong - it was one number off. So we give it to them.

Of course, about half of them still argue that that's the number they dialed.

Just can't win.

[DGoddessChardonnay]

Do what every kid does...
Flip the cushion over and pray she doesn't notice.

Then when she does notice, lie through your teeth.

IF you're still breathing, that is.

Of course, one could say it's blood (being that it's red crayon) but then that would open up at least one can of worms and ten thousand questions . . .

Whose blood is that?
How did it happen?
How bad is *insert name* hurt?
How long ago did this happen?

and How many times do I have to tell you NOT to play with knives in the house?

[Boozy]

lk: I crushed crayon into my mom's white couch, and she's gonna kill me!
m: I'm sorry you have the wrong number.
lk: She's coming home in half an hour!
m: This is (my company).
lk: What am I gonna do?
m: I don't know. Good luck.

Poor baby.

That's really cute. I hope he didn't get into too much trouble.

[STEELMAN]

Poor baby.

That's really cute. I hope he didn't get into too much trouble.

The way he was talking I think it was brand new. I could tell he was on the verge of tears. Poor kid.

[StevieJD]

Hmmmmm

I have one unlisted telephone office number that is 1 digit off from the telephone number of a really scummy lawyer. You'll know the type... "Call me if the child you hit with your car caused a dent in your car, we will collect the maximum amount of money from the child's estate".


I have one unlisted telephone office number that is 4 digits reversed from a pizza delivery company. Yes, we routinely get calls even with 4 reverse digits.

I have one unlisted telephone office number that ends in 911. One night management was working late and used a phone in one office to call the 123-4911. The police department reported a 911 hangup telephone call.


I have a fax number that 2 digits off the fax number of a busy accounting practice. We get their lengthy faxes all the time.


One of my suppliers has a 1-800 number that is 1 or 2 digits off "hot xxxxxx-xxxxx babes"

Another one of my suppliers says they have a number that is similar to the number to something so gross that I can't mention. More than one telephone receptionist has quit the company after getting a call looking for that item.



Bottom line:

I keep the pizza delivery number by the appropriate telephone and just give the correct number to the confused customer.

Thank goodness the accounting firm is nice enough to come and pickup their faxes. Last year they compensated us with a pizza dinner (from the previously mentioned pizza delivery company ) for all of the store and warehouse employees.

The scummy lawyer won't compensate us for handling her telphone calls so I am damned if I am going to give the correct information to the callers.


Maybe you could research the appropriate number and keep it handy.

[wagegoth]

WD-40 is good for getting crayon out of fabric. But it could discolor a white couch. Poor kid.

[Andara Bledin]

My company used to get a lot of calls for the Center for Disease Control. If I told you why, it would make sense, but would also totally ID my company, which I'm not going to do.

We also have a number that once, long ago, belonged to some packaged food company.

And, more recently, we had a number that was very close to some medical lab.

^-.-^

[fma_fanatic]

I feel your pain. One of our toll free numbers is similar to CHAMPUS, and I get calls all the time from VA Hospitals, CHAMPUS Members and other people. Most of the time it's to verify coverage. The people don't believe me, since they insist that THIS is the number they were given and they need to verify the information.

I just tell them they were given the wrong number, I can't help them and hang up.

The second most popular call I get is for a company called AccuSplit that makes stop watches and other time measurement items. Their number is off by one from ours, so I tell the customers what number they want to dial. Most people are gracious about it, but I get some pissy old person who tells me that I HAVE to help them with their broken pedometer, stop watch etc.

[StevieJD]

The second most popular call I get is for a company called AccuSplit that makes stop watches and other time measurement items. Their number is off by one from ours, so I tell the customers what number they want to dial. Most people are gracious about it, but I get some pissy old person who tells me that I HAVE to help them with their broken pedometer, stop watch etc.

Yep, it is like that with my scummy lawyer number:

"Can you get me out of jail"?

"My wife wants a divorce, is there any way that I can XXXX the XXXXX"?

"Is smoking xxxxx illegal"?


How would I know? YOU CALLED THE WRONG NUMBER

I am tempted to ask for their credit card number and charge them $375 for free legal advice. But I think legal advice, even free, is against the law or something if you charge for it. Doesn't make much sense, since it is FREE legal advice.

[bigjimaz]

We're missing the big picture here folks...

lk: How do you get red crayon out of a couch?

Who in the name of Darth Plagueis buys a white couch with kids in the house?

[HawaiianShirts]

Who in the name of Darth Plagueis buys a white couch with kids in the house?

If I was a betting man, I'd say it was one of Kusanagi's customers. You know: the same people who called demanding free delivery of their precious coffee table when half of Southern California was shut down because of that big fire last summer. "MY neighborhood's not a pile of rubble and ash! Get me my furniture!"