And another customer ruins it for everyone else.

[Hon'ya-chan]

Because of one old lady, the place I work at has now changed the practice of giving change during a cash sale a prohibited action.

Dunno what the exact story is, but some old lady was buying an item, and asked if she could get two $50 bills for a $100 bill for a hotel or male escorts or whatever. The cashier asks the MOD if he can do it, but MOD refuses to open the safe. Compromise was reached. $80 in $20's and 2 $10's. The lady complains about the service she gets. Turns into a heated pissing match. Cashier tells off lady telling her "We're not a bank, your lucky we even bother to accommodate you" or something similar.

Yeah, i'm gonna stop here. It kinda gets messy depending on the employee viewpoints and what happened on the security tape.

[Snowbird]

Yeah, i'm gonna stop here. It kinda gets messy depending on the employee viewpoints and what happened on the security tape.

No, please don't stop there! Did the little old lady beat the employee down with her walking cane or something?

[marasbaras]

Don't stop, please!

[iradney]

Curious minds must know!

[dispatch]

Awwwwww, ya can't tease us like that! Don't stop there!


We promise we'll still respect you in the morning!

[Forensic Waitress]

Noooo, I need finalisation. Please don't leave me hanging.

[Plaidman]

*uses the powers of the Plaid* I command you, finish the story!


Please?

I'll give you a cookie.

[SongsOfDragons]

Doing the what during a what? *confuggled*

[marasbaras]

What sucks, regardless of what happened, is that many store managers just can't say "no, we're not going to do that for you because you've been rude". They forget that they are NOT required to perform each and every act requested of them by customers.

So, they'll have a new policy of "we don't do this for anyone" rather than "sorry, you've been cut off".

[Aramika]

the crowds demand to know what happened! you must tell us now!

pretty please?

[chainedbarista]

honya, i need closure! you don't want to be responsible for me curling into a ball and crying in a corner somewhere for the rest of the week now, do you?

*cue violin music accompniant to the guilt trip*

i'm hoping that the clerk had a postal moment (not physically, of course) and sent this sc packing.

he said what i've been DYING to say for the last four years (along with many many others...); i'd have applauded him (yes, encouraging 'bad service' because i'm a naughty girl ), then chanted 'fight fight' like i do sometimes when there's an issue of who's paying or who's in line (never when things get nasty, mind you, only as a joke and the people involved are also playing around).

[VenomX]

I do this all the time at work now.

Can you break a $XX for me?
No.
You can't break a $XX??
Sorry I don't have it.

If they make a scene... This is not a bank.

And no I can't sell you a roll of quarters. The laundry mat has a changer, use it.
This rule really pisses them off. Boss told us NOT to sell any change unless its another business close by that we have a deal with(When you are low we will help you out, If we are low you help us....).

Why? Because banks around here now charge a fee when you buy change from them, even if you have an account. None of the customers believe this. And will argue that I am lieing to them.

[RetailWorkhorse]

Come on, Hon'ya, share the gritty details! Not only will we respect you in the morning but....we'll....uhm....CUDDLE!




Actually, that cashier said the same thing I've said! If I got the cash to do it, while my drawer is still open, I will. I got no problem doing it. But if you're mean then I'm slamming the drawer shut, grinning like a loon, and pointing to the bank on the other side of the plaza.

What sucks even more is when they want change made not 5 minutes after I open. Grr!

[bainsidhe]

Because banks around here now charge a fee when you buy change from them, even if you have an account. None of the customers believe this. And will argue that I am lieing to them.

Wha? Really? Ouch. Yeah, our managers say "we are not a bank" quite often. We try to be polite, but it's to protect us against the small percentage of people who are quick-change artists or otherwise trying to scam us. We were told that during the month of January our store was out $700.00 that way. I mean, we're not talking small amounts here. So no, sorry, but no change for you.

[marasbaras]

Why? Because banks around here now charge a fee when you buy change from them, even if you have an account. None of the customers believe this. And will argue that I am lieing to them.

I'd go totally SC on a bank where I had an account that tried to charge me for change. If we can't get change at a bank ... WHERE ARE WE SUPPOSED TO?