So yesterday I was in the department when the phone rang. I picked up, it was another Wal-Mart from a few miles away. It was the store manager from a few miles away. They had a customer who wanted a particular treadmill that they were out of and and apparantly so was every other store in the area. We had three of them as it turned out. After going into painstaking detail to make sure it was what she wanted ( model #, UPC, price), they ask me to hold one. I say sure, planning on just leraving it in the dept as I doubt we would sell all three by the time the customer got there. The SM says no good, I have to put it up front at Customer Service so that no one buys it, because apparantly that had happened at their store. The customer talks to me and also insists that I do that too. So I agree. The customer says she is on her way.
Because we were short-handed I ended up taking the treadmill up front an hour later, and no one had shown up yet. After convincing the girls up there to let me keep it up there, despite the fact that people could trip on the damn thing, they let me do it. 2:00 pm, TWO hours later, one calls me up and says that no one has come yet, and I need to move it. I agree, go up front, and take it back to Layaway. TEN minutes after I do this the phone rings again the conversation goes like this:
ME: me
SC: sucky customer
SC: Hello is this Rocko?
ME: yes
SC: This is ***** from earlier, I am on my way to pick up my treadmill. Is it still up front?
ME:No it's in the back by layaway, but it's still here
Oops, wrong thing to say
SC: Why did you move it?
ME: Huh?
SC: Why did you move it? I want to speak to a manager. The other store manager told you to leave it up front why did you move it Rocko?
ME: It was up there for two hours and people were almost tripping over it.
SC: Look I have a driver charging me by the hour. I want that treadmill up front when I get there. I'll be there in 10 minutes
Now at this point I was pissed. Getting yelled at for doing my job never gets me in a happy mood. So I take the damn thing back up front and wait... and wait... and wait... 10 minutes away my ass. Finally she comes in twelve minutes before my fifth hour (I have to take my lunch by my fifth hour on the clock or I get written up), she thanks me, tells me that she's been all over looking for the damn thing, and buys it. We go outside, there is no car in the loading zone. She calls someone, I hear her say, "Oh so it'll be awhile before you get to X Road" I ask the other guy if he can handle it, he says yeah, and I go clock out 2 minutes before I get written up. Her ride apparantly came later, but I never saw it.
Sorry if it was long, but it really pissed me off getting yelled at.
Because we were short-handed I ended up taking the treadmill up front an hour later, and no one had shown up yet. After convincing the girls up there to let me keep it up there, despite the fact that people could trip on the damn thing, they let me do it. 2:00 pm, TWO hours later, one calls me up and says that no one has come yet, and I need to move it. I agree, go up front, and take it back to Layaway. TEN minutes after I do this the phone rings again the conversation goes like this:
ME: me
SC: sucky customer
SC: Hello is this Rocko?
ME: yes
SC: This is ***** from earlier, I am on my way to pick up my treadmill. Is it still up front?
ME:No it's in the back by layaway, but it's still here
Oops, wrong thing to say
SC: Why did you move it?
ME: Huh?
SC: Why did you move it? I want to speak to a manager. The other store manager told you to leave it up front why did you move it Rocko?
ME: It was up there for two hours and people were almost tripping over it.
SC: Look I have a driver charging me by the hour. I want that treadmill up front when I get there. I'll be there in 10 minutes
Now at this point I was pissed. Getting yelled at for doing my job never gets me in a happy mood. So I take the damn thing back up front and wait... and wait... and wait... 10 minutes away my ass. Finally she comes in twelve minutes before my fifth hour (I have to take my lunch by my fifth hour on the clock or I get written up), she thanks me, tells me that she's been all over looking for the damn thing, and buys it. We go outside, there is no car in the loading zone. She calls someone, I hear her say, "Oh so it'll be awhile before you get to X Road" I ask the other guy if he can handle it, he says yeah, and I go clock out 2 minutes before I get written up. Her ride apparantly came later, but I never saw it.
Sorry if it was long, but it really pissed me off getting yelled at.
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