Ironically, I just called Best Buy on my extended warranty coverage for my digital camera that I only bought back in January. My kids got a hold of the camera, and now the lens is scratched. I had purchased the accidental damage and loss coverage, and I wanted to ensure it was covered. It is, so I will be bringing to the store tonight.
The whole reason I bought the coverage is because earlier this year, I went to take my older camera to get repaired (I bought it brand new in Jan 2007). It had a focusing problem and I needed it in good working order for my cruise in March. Well, I get to Best Buy (where I bought it) and they told me that the manufacturer's warranty had run out a week prior. I hadn't purchased the accidental coverage, cuz I figured I didn't need to spend the extra $$.
So, Best Buy takes the camera and calls me a week later, telling me that it is $160 to fix the problem. One of the nodes or something was worn out, and the problem will just get worse over time.
But I didn't want to spend $160 on the camera, when I could get a brand new one for just a little more. So I convinced my husband to let me get a new one. I looked and looked, shopped and viewed ratings, and finally decided on a really nice 12.0 MP FujiFilm. It cost $239. More than I originally wanted to spend, but I really liked the camera and it takes the same media chip as my old Olympus (I have since learned that they're actually the same company), and it takes BEAUTIFUL pictures and video. Being as I didn't want to be in the same position next spring (hopefully going another cruise next March!), I bought the extended plan with accidental damage coverage. Good thing too, because my 5yo and 2yo decided to be amateur photographers with it (they snuck it off my dresser yesterday) and ended up scratching the lens (I can actually see it) and it now has focusing issues.
So I just called BB, and they said to bring 'er on in and they'll either fix it or give me store credit to get a new one, equivalent to what I bought the camera for originally. No hassle, no questions.
I am glad I spent the $39.99 on the extra coverage.
The whole reason I bought the coverage is because earlier this year, I went to take my older camera to get repaired (I bought it brand new in Jan 2007). It had a focusing problem and I needed it in good working order for my cruise in March. Well, I get to Best Buy (where I bought it) and they told me that the manufacturer's warranty had run out a week prior. I hadn't purchased the accidental coverage, cuz I figured I didn't need to spend the extra $$.
So, Best Buy takes the camera and calls me a week later, telling me that it is $160 to fix the problem. One of the nodes or something was worn out, and the problem will just get worse over time.
But I didn't want to spend $160 on the camera, when I could get a brand new one for just a little more. So I convinced my husband to let me get a new one. I looked and looked, shopped and viewed ratings, and finally decided on a really nice 12.0 MP FujiFilm. It cost $239. More than I originally wanted to spend, but I really liked the camera and it takes the same media chip as my old Olympus (I have since learned that they're actually the same company), and it takes BEAUTIFUL pictures and video. Being as I didn't want to be in the same position next spring (hopefully going another cruise next March!), I bought the extended plan with accidental damage coverage. Good thing too, because my 5yo and 2yo decided to be amateur photographers with it (they snuck it off my dresser yesterday) and ended up scratching the lens (I can actually see it) and it now has focusing issues.
So I just called BB, and they said to bring 'er on in and they'll either fix it or give me store credit to get a new one, equivalent to what I bought the camera for originally. No hassle, no questions.
I am glad I spent the $39.99 on the extra coverage.
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