I demand that you honour the voucher I forgot to use!

[Lace Neil Singer]

Last night, I was working a late which I absolutely hate doing; not only cuz I dislike working evenings, but it seems to bring out the worst SCs in town. -.- As well as a pillock who was Doing It Wrong, there was this guy who came in and started yammering about how he had a petrol voucher, but he'd forgotten to use it the day before and it was now out of date. He demanded that we take the money off his petrol.

Unreasonable so far, yes, but here's the kicker. He was asking that we take the receipt of the petrol he'd bought the other day and reimburse him the money off from the voucher, an impossibility due to how these vouchers work. You get 5p off per litre, not a set amount off and it just can't be done. In any case, it's hardly our fault he had a senior moment and forgot to use his voucher, so he should just chalk it down to experience and forget it.

Some people might not see the suck, but remember that this guy firstly was NOT in the queue; he walked past about eight people to start bitching at my collegue and I about something that was a) not our fault and b) something that was unfixable. He also refused to believe us when we told him that what he was asking was not possible, and finally kept ranting about how our petrol station was ALWAYS ripping him off, and how thanks to the credit crunch he didn't have the money to keep giving it to us. Yeah, that's why you have a Jaguar, right, instead of a much cheaper car. -.-

In the end, we got rid of him by telling him that he'd be better off appealing to the manager, who wasn't working that night but would be in bright and early the next morning, and he finally pissed off and let us deal with the now considerable queue.

[BaristaTrav]

A little insert of logic may have helped, but probably not. You could have said: "Well, unless you've bought your last gallon of gas (..errr.. petrol) ever, or are moving tomorrow where there are no <your gas sation>, feel free to use it next time."

[candyshopgirl]

Maybe its because I'm not a jackass entitlement whore but why would anyone think that they can use a expired coupon.I really don't understand people.I demand that you take this 20 year old coupon.Sounds stupid doesn't it.

[Belari]

A little insert of logic may have helped, but probably not. You could have said: "Well, unless you've bought your last gallon of gas (..errr.. petrol) ever, or are moving tomorrow where there are no <your gas sation>, feel free to use it next time."

His coupon expired the day after he forgot to use it.

[Lace Neil Singer]

What Belari said. Basically, if we put an expired coupon thru the till, then we don't get the money back. Therefore, once a petrol coupon is out of date, then it basically becomes a worthless piece of paper. XD They're valid for 10 days, so you've got plenty of time to fill up and use it before it runs out.

[jerkface11]

5p off a liter? That's way better than the discounts we get here. We can save 5 cents on a gallon. My car holds 10 gallons so even filling a bone dry tank would only save me 50 cents. But 5p a liter sounds awfully nice.

[BaristaTrav]

His coupon expired the day after he forgot to use it.

Well, then he's s.o.l.

[Nurian]

*sigh* People are dumb but get more so when it's actually brought to their attention.

[Naaman]

5p off a liter? That's way better than the discounts we get here. We can save 5 cents on a gallon. My car holds 10 gallons so even filling a bone dry tank would only save me 50 cents. But 5p a liter sounds awfully nice.

Then again we'd kill for your prices

Cheapest around our way tonight was 98.9p\L

[jerkface11]

Good point when I filled up last night it was $1.13 a gallon. Cost me $10.50 to fill up. That will last me a week too.

[Lace Neil Singer]

Then again we'd kill for your prices

Cheapest around our way tonight was 98.9p\L

At the petrol station where I work; 89.9/L atm. ^^ We're experiencing a stampede cuz of rumours of petrol going up, and cuz of the damn vouchers. -.- Lucky they should all be expired by the 15th.

[Gibbo]

We do the 5p a litre voucher every so often where I work and there was one time where I was serving a man who didn't produce his voucher until the end of the transaction. I told him that because the transaction was complete it was too late to use the voucher so nothing could be done, to which he replied " I CAN'T accept that, it's my money so I'm entitled to it." I repeated that nothing could be done as once the transaction was done that was it. he went back to his car and drove off without saying anything.

About 10 minutes later we received a call from the girl at the customer service desk saying that a man had complained because he didn't get his money from his fuel voucher and she had to give him a gift voucher to compensate. She said that we had to ask everyone whether they had a voucher or not as after all, it was their money.

None of us decided to ask anyone as we thought that as it was their money it was damn well up to them to remember produce their vouchers.

Oh and the next person I served after him was a nurse from the hospital across the road who said that he was a doctor there, and everybody couldn't stand him and thought that he was a prat.

[PepperElf]

he didn't have the money to keep giving it to us.

ok then stop buying our gas. bye bye!

[Jester]

The fact that the coupon was expired is almost immaterial.

Let's say, just for the sake of my favorite sport argument that the coupon was good for another month. Would this turkey sack have realized his mistake, and used the voucher on his next fillup? Hell no! We all know what he would have done. It would have gone something like this:

He would have marched into the gas station, just as he actually did. He would have ignored the line of people in front of him, just as he actually did. And then, without benefit of logic, reason, rational thought, or common sense, this waffle donkey would have DEMANDED that because HE forgot to use HIS voucher the day before when HE filled up, the GAS STATION now owed him HIS money back, and THEY should reimburse HIM right bloody now!

Why? Why? Because, my friends, he is the epitome of "entitlement whore." His mistake? Not his problem. It's yours! It's ours! It's the government's, the management's, and the general population's. But oh no, not HIS! This is the same kind of puck monkey that doesn't bother maintaining his car and, when it finally (and inevitably) breaks down on him, blames the manufacturer for "shoddy workmanship." This is the kind of potential broomstickectomy patient that would try to return spoiled food simply because he never got around to eating it.

In short, this is precisely the kind of empty-headed loose-tongued uptight rectum-puckered world class ass clown that this entire site is dedicated to.

As I said, the fact that the coupon was expired really almost doesn't matter.

[Lace Neil Singer]

It was just the icing on the cake of fail, really. XD

And no, the manager did not cave into his demands. She told him the exact same thing we'd told him, and he apparently stormed out, swearing never to return, blah blah.