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Okay so I am going on maybe 6 months at arbys and I am at my breaking point! So many stupid and idiotic customers....
1. The mozzerella sticks are not on the pick five, do not complain to me and tell me they were last week, they haven't been for like a year!
2. Promos are not ran forever. We run them for a month, and if we run out or stop selling them, don't complain wait 3 or 4 months they WILL come back.
3. Do not get mad when we try to suggestive sell. we get in trouble if we don't. Just say no and order what you want!
Like okay we have these new roastbeef burgers and we have to say "welcome to arbys do you want to try a new roast burger?" people get mad and rude about it. Sorry but we HAVE to do it. If not we get yelled at for not "saying the proper thing on the head set." Its stupid I know. If you want it, I know you will order it, its everywhere.
4. Discuss what you want BEFORE you get to the drive thru. Many many people come through and are on their cell phones or yelling at their kids "what do you want!?" Or something stupid. Why not just think of what you want before you get there. Chances are, you have come before and know what we have.
5. Please, I hate talking to someone on a cell phone put it down god! This guy came through drive thru tonight and he was on his cell and talking about doing something monday... I could hear his whole conversationa nd the drive through was b acked up. Why not just call them back seriously! If you conversation is thatimportant, finish it THEN pull up
6. Coupons do not mean free. Yes, it is "discounted" but just because its discounted does not mean it should be free. Everytime we have coupons out, customers get mad at the prices, and try to get it lower, or free. Sorry but if you did your math you would see it is the right price. Be glad arbys HAS coupons. No other place around here gives coupons in the mail every other month.
7. When you get your order on the cash registers inside, and if we are busy, do not demand your drink cup. Whoever is getting the order out, and onto the trays will give you your drinks WHEN THEY CAN. We won't forget! Jeeze everytime I am on front line, during a rush, someone will DEMAND their cup, when I am taking an order. Sorry but I can't walk around another cashier, and ignore the other customer because I don't have cups near me!
Theres more but I am sick and can't remember..
I thought of more!
8. Please tell me you have a coupon before driving up to the window so I have to add it all in and hold up the line even more.
9. Yelling your order inmy ear won't make it right any more then not. I can hear you fine, and if you keep yelling you are going to give me a migraine!
10. Do not tell me you want a pick five then thats it. I cannot read your mind please tell me what you want on it!
11. PLEASE do not pause for so long I think your order is done then get mad when I tell you your price. Seriously telling me you want a pick five with five pepper jack then pause for like 5 minutes, yeah that just gives me the idea that you are done.
1. The mozzerella sticks are not on the pick five, do not complain to me and tell me they were last week, they haven't been for like a year!
2. Promos are not ran forever. We run them for a month, and if we run out or stop selling them, don't complain wait 3 or 4 months they WILL come back.
3. Do not get mad when we try to suggestive sell. we get in trouble if we don't. Just say no and order what you want!
Like okay we have these new roastbeef burgers and we have to say "welcome to arbys do you want to try a new roast burger?" people get mad and rude about it. Sorry but we HAVE to do it. If not we get yelled at for not "saying the proper thing on the head set." Its stupid I know. If you want it, I know you will order it, its everywhere.
4. Discuss what you want BEFORE you get to the drive thru. Many many people come through and are on their cell phones or yelling at their kids "what do you want!?" Or something stupid. Why not just think of what you want before you get there. Chances are, you have come before and know what we have.
5. Please, I hate talking to someone on a cell phone put it down god! This guy came through drive thru tonight and he was on his cell and talking about doing something monday... I could hear his whole conversationa nd the drive through was b acked up. Why not just call them back seriously! If you conversation is thatimportant, finish it THEN pull up
6. Coupons do not mean free. Yes, it is "discounted" but just because its discounted does not mean it should be free. Everytime we have coupons out, customers get mad at the prices, and try to get it lower, or free. Sorry but if you did your math you would see it is the right price. Be glad arbys HAS coupons. No other place around here gives coupons in the mail every other month.
7. When you get your order on the cash registers inside, and if we are busy, do not demand your drink cup. Whoever is getting the order out, and onto the trays will give you your drinks WHEN THEY CAN. We won't forget! Jeeze everytime I am on front line, during a rush, someone will DEMAND their cup, when I am taking an order. Sorry but I can't walk around another cashier, and ignore the other customer because I don't have cups near me!
Theres more but I am sick and can't remember..
I thought of more!
8. Please tell me you have a coupon before driving up to the window so I have to add it all in and hold up the line even more.
9. Yelling your order inmy ear won't make it right any more then not. I can hear you fine, and if you keep yelling you are going to give me a migraine!
10. Do not tell me you want a pick five then thats it. I cannot read your mind please tell me what you want on it!
11. PLEASE do not pause for so long I think your order is done then get mad when I tell you your price. Seriously telling me you want a pick five with five pepper jack then pause for like 5 minutes, yeah that just gives me the idea that you are done.
I've learned to get his order before we pull up, and before I finish, ask (very loudly) "Anything else, hon?" 
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