Arbys rantings long

[roguesqd]

I'm still upset with them for getting rid of the roast beef subs.....6 inch or foot long....man those things were good

[Digitalpotato]

The subs? But their meatball sub tasted like they squirted it with ranch dressing. I dont' even put that in a salad!

[manathemute]

Roast beef subs? We have a french dip or a philly beef sub now o.o; no more meat ball sub though

[RetailWorkhorse]

one has cheddar cheese and bacon

*Gasps!*

BACON!

Not for nothing, but if they're closed when you get off work, then it doesn't really matter what they are, does it?

.......DAMMIT!

[powerboy]

I am guilty of changing my mind at the drive thrus also. I can be hungry for a certain something and when I get to it, I will see something else that sounds good.

[tinamarble88]

2. Promos are not ran forever. We run them for a month, and if we run out or stop selling them, don't complain wait 3 or 4 months they WILL come back.

3. Do not get mad when we try to suggestive sell. we get in trouble if we don't. Just say no and order what you want!

4. Discuss what you want BEFORE you get to the drive thru. Many many people come through and are on their cell phones or yelling at their kids "what do you want!?" Or something stupid. Why not just think of what you want before you get there. Chances are, you have come before and know what we have.

5. Please, I hate talking to someone on a cell phone put it down god! This guy came through drive thru tonight and he was on his cell and talking about doing something monday... I could hear his whole conversationa nd the drive through was b acked up. Why not just call them back seriously! If you conversation is thatimportant, finish it THEN pull up

6. Coupons do not mean free. Yes, it is "discounted" but just because its discounted does not mean it should be free. Everytime we have coupons out, customers get mad at the prices, and try to get it lower, or free. Sorry but if you did your math you would see it is the right price. Be glad arbys HAS coupons. No other place around here gives coupons in the mail every other month.

8. Please tell me you have a coupon before driving up to the window so I have to add it all in and hold up the line even more.


10. Do not tell me you want a pick five then thats it. I cannot read your mind please tell me what you want on it!

Ugh I know how you feel! It's like the same at Dunkin' Donuts. In reply to the points you pointed out.

We have promos too and when it's over and it's not even in our store anymore, people still think we have it and when I charge, they are like "Don't you have that special?" Thank God when I explain it to them, they understand.

My manager is all about suggestive selling. I hate it. I do it for most of the customers, but if their regulars, I usually don't. If their also foreign people who can't speak that well of English, I don't do it either. I usually offer donuts and muffins with coffee and if they want a sandwich, I offer them hash browns.

I go through your fourth point too except it's not on the drive thru. The parents bring their kids in and they ask them what donut they want. The kid can't even read yet and their pointing and saying "THAT ONE." I point to every donut and it's never "THAT ONE."

I also hate when people talk on the cell phone while ordering at the same time. I admit I have done that, but I tell the person on the line to hold on a minute. I can't even order and talk on the cell phone at the same time anyway.

Customers know that a certain thing isn't entirely free, but even after I charge them after the coupon, they still complain. People are never satisfied are they?

Some people hand me the coupon after I charged them everything and then it's a hassle to take it out of the order and charge them again. My manager hates when we do that, but if he's not there what can we do?

I hate when people just say, "Can I have a latte?" They never say, I want this flavor or how many sugars. I feel like I'm ordering the latte and not them! It's annoying.

[manathemute]

Yeah don't you love the "but are you sure thats the right price? Are you sure you rung up ALL of the coupons?

Its like "yes.. yes.. now god damnit just pay!" XD

Or they bring their kids in "what do you want?" and the kids start pointing at the menu like they know what they want.. one kid came in and told me she wanted a happy meal. I felt bad for her.

[GingerBiscuit]

OK, I am a brit, to the best of my knowledge we don't have Arby's. Is it like a standard fast food franchise, or is it a bit different? I'm confuzzled.

[Ironclad Alibi]

OK, I am a brit, to the best of my knowledge we don't have Arby's. Is it like a standard fast food franchise, or is it a bit different? I'm confuzzled.

Arby's is a standard fast food franchise that specilizes in roast beef sandwiches.

[Chattyaholic]

I love Arby's! Medium Arby's Roast Beef sandwich, with both Arby and Horsey sauces, and curly fries - heavenly! I rarely get anything different, but if I am undecided about what I want I go inside and study the menu before walking up to place my order, I wouldn't go to the drive-through and hold everyone else up. And if I'm inside trying to decide on what I want if someone is behind me waiting I will tell them to go ahead of me.

[Irving Patrick Freleigh]

OK, I am a brit, to the best of my knowledge we don't have Arby's. Is it like a standard fast food franchise, or is it a bit different? I'm confuzzled.

Yes. Roast beef sammiches and curly fries. Groin-grabbingly good, but expensive.

Now I'm hungry and I've already divested myself of several hundreds of dollars for car repairs today.