Tweet
Why Spelling Is Important
Me: "And your name please?"
SC1: "Kathy, K like in camera, a apple, t as in tree, h as horse and y like yuma"
K as in camera?? I did a doubletake and hit mute to keep from laughing but said nothing.
Some Things Cannot Be Refunded
Me: "Sir, I'm fully refunding your order since it was not delivered in a timely fashion for your anniversary. I do apologize. Is there anything else I can do for you today?"
SC2: "What are you going to do about the sex I didn't get because the flowers weren't there? You have to do something about that!"
Me" "I'm terribly sorry but you're on your own with that one."
Color Blindness And Confused Little Old Ladies
Lady calls up and complains we delivered totally the wrong arrangement. I get the order number, look up the order and ask her what the florist delivered.
SC3: "It was HIDEOUS! The vase was purple, the flowers were all purple, carnations and those tiny purple flowers with gold centers. I ordered the all pink arrangement with lavender roses and orchids.. you will refund this IMMEDIATELY!!"
So I'm not saying anything I'm reading the order notes. It was an internet order, what she's describing was delivered is exactly what the arrangement is and looks like in the online photo.
Me: "Ma'am, I don't know what you were thinking you ordered but the arrangement was delivered exactly as you ordered it online. The vase is supposed to be purple, not pink, there are no roses or orchids in that and lavenders are not pinks. The photo has no pinks in it at all. Are you sure you didn't confuse what you were ordering with another arrangement on the page?"
I'm sure she's confused because we do have an arrangement with a pink vase, lavender roses and orchids but it's about forty dollars more than she spent. We go round and round and round and it finally comes out that the monitor on her computer is older than dirt and flickering and strangely colored. I had to refuse any refund much to her annoyance because we do not guarantee the flowers will be the same shade as she saw on her prehistoric monitor. She was pretty outraged.
Nope, I'm Just Psychic Like That
and this week I got a whole lotta
Many SC: "You want me to read you the whole long number on my credit card? But it's so loooongg!
No, I'll just do a telephonic mind meld and extract it from your brain so I can charge your credit card for the crap you're ordering.
Me: "And your name please?"
SC1: "Kathy, K like in camera, a apple, t as in tree, h as horse and y like yuma"
K as in camera?? I did a doubletake and hit mute to keep from laughing but said nothing.
Some Things Cannot Be Refunded
Me: "Sir, I'm fully refunding your order since it was not delivered in a timely fashion for your anniversary. I do apologize. Is there anything else I can do for you today?"
SC2: "What are you going to do about the sex I didn't get because the flowers weren't there? You have to do something about that!"
Me" "I'm terribly sorry but you're on your own with that one."
Color Blindness And Confused Little Old Ladies
Lady calls up and complains we delivered totally the wrong arrangement. I get the order number, look up the order and ask her what the florist delivered.
SC3: "It was HIDEOUS! The vase was purple, the flowers were all purple, carnations and those tiny purple flowers with gold centers. I ordered the all pink arrangement with lavender roses and orchids.. you will refund this IMMEDIATELY!!"
So I'm not saying anything I'm reading the order notes. It was an internet order, what she's describing was delivered is exactly what the arrangement is and looks like in the online photo.
Me: "Ma'am, I don't know what you were thinking you ordered but the arrangement was delivered exactly as you ordered it online. The vase is supposed to be purple, not pink, there are no roses or orchids in that and lavenders are not pinks. The photo has no pinks in it at all. Are you sure you didn't confuse what you were ordering with another arrangement on the page?"
I'm sure she's confused because we do have an arrangement with a pink vase, lavender roses and orchids but it's about forty dollars more than she spent. We go round and round and round and it finally comes out that the monitor on her computer is older than dirt and flickering and strangely colored. I had to refuse any refund much to her annoyance because we do not guarantee the flowers will be the same shade as she saw on her prehistoric monitor. She was pretty outraged.
Nope, I'm Just Psychic Like That
and this week I got a whole lotta
Many SC: "You want me to read you the whole long number on my credit card? But it's so loooongg!
No, I'll just do a telephonic mind meld and extract it from your brain so I can charge your credit card for the crap you're ordering.
like the comic strip. or did she already have an account?
Comment