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Ah Monday's..... I hate Mondays. So many things that like to shit on one's good moods come on Mondays.
The Bathroom Run Around
So our bathroom was out of order. AGAIN. Because...people just cant grasp that PAPER TOWELS DO NOT BELONG IN THE FUCKING TOILET!!!!ELEVENTY!!!
We cannot lock our bathroom door... It has one of those safety locks, the kind that pop unlocked if you close the door AFTER you locked it. ...And no one has a key. So We post the big sign on the door that says "Sorry, the restrooms are currently out of service" And that should be that. Right? ....OF COURSE NOT!
1. This girl walks into the bathroom while I am helping some people in the FR. I hear the door click and think. SHIT. She comes back out in a little bit and says. "Your bathroom is like DISGUSTING!" And I say. "Yeah. I know. That's why that SIGN is up" pointing to sign. She looks at it and gets pissy. "WELL HOW AM I SUPPOSED TO KNOW!" ...Now it was only pure luck I didnt get in trouble for this... cause she was a teenager and had not yet mastered the complaining to management stage of SC. So I said "I Dont know. Maybe learn to READ?" hehe. She got pissed and stormed off with her friends.
2. I am writing up a sign to stick to the handle of the door... people are more likely to look at it when it is obscuring their reaching. When from behind me I hear the door click....AGAIN. FUCK.
So I finish the sign and wait out side the door. My SV walks around the corner.
SV: what are you doing?
Me: Waiting.... someone went in. DESPITE the sign, and now I am waiting for them to come out so I can affix this to the door.
SV: oh... *waits with me*
The girl came out and looked at both of us and was like "Your bathroom is gross an-" then she noticed me putting the sign on the handle and was like "Oh..... sorry"
3. Now my SV and myself thought this would be the last of this... however some guy had seen this girl walk out of the bathroom... so he reasons that despite the signs... it's okay to use. He walks over and trys to push past my SV and myself.
SV: Excuse me sir. But the bathroom is out of service.
SC: That's bs. I just saw that girl come out of here!
SV: yes. well she went in even though the signs were posted. We would have told her the same thing if we had seen her.
SC: ThATS FUCKING BULL SHIT!
SV: No sir. It's not. THe bathrooms broken, you can go next door to Rite Aid if you really have to.
This guy storms off, cussing and shit all the way out the store. I hate people
Sneaky SC
Now this lady wasn't really an SC to me... she was annoying... and demanding. but not in a SC way.
She had been in a few days back and found a suit she REALLY liked. She had put said suit on hold and come back Sunday, to buy it. She had attempted to purchase this suit along with a few other items, on 2 credit cards. There was no problem with the cards... It's just our system is old and we cant run 2 cards on a purchase. The girl who had been her checker on Sunday had told her as much. However she had been told she could use a credit, and a debit card.... which we cant... but it was one of our new girls and she had been giving wrong info. So she had come back Monday and been told... No. this was her conversation with me in FR.(As close as I can remember)
Me: TADA!
SL: Sorta Sucky Lady
SL:Hello again.
Me: Hello Ma'am! Do you need any more help tonight?
SL"*sigh* yes. I tried to buy the suit but I cant. Can you put it back on hold?
Me: I'm sorry. Of course I can
SL: Yeah, (goes on spiel about how she was told X by sunday and Y today) So I had brought my debit and a credit card... and the girl tonight said I couldnt use them both... so I had to just buy some of the things and not the rest.
Me: I'm so sorry. They are both new here, they were probably missinformed.
SL: I know it's not THEIR fault or anything.... I just need the suit by WED, it's for my anniversary. Do you think you can hold it until Wed?
Me: (now we are not supposed to do holds longer than 24 hours... but I feel so bad for her because she has been trying to buy this suit for 2 days and has been given wrong info.) Of Course I can. ^_^
SL: Oh thanks so much! You won't forget will you!
ME: No. I'm good at remembering holds.(which is true)
SL:No one else will put it back right?!
ME: I'm here tomorrow for close, so I'll be in charge of putting the holds back. So it will stay here.
SL: Well can I have your name?
ME: It's RED. Would you like me to write it on the hold slip?
SL: Yes please. And should I call you tomorrow to remind you.
Me:*inward sigh* It wont be necessary, but if you would like to you can. I work from X-close.
SL: Okay! THANKS!
And she left. Now on the surface she seemed super nice... I found out though, from the girl who was her checker.... She was A BITCH. She totally flipped out on CW, when she told her we couldnt run a debit and a credit. Blaming her, telling her it was all her fault, she wasnt doing her job right. How dare they LIE to a customer. etc.
I wish I had known this before... I wouldn't have gone out of my way for her. bitch.
*fin*
The Bathroom Run Around
So our bathroom was out of order. AGAIN. Because...people just cant grasp that PAPER TOWELS DO NOT BELONG IN THE FUCKING TOILET!!!!ELEVENTY!!!
We cannot lock our bathroom door... It has one of those safety locks, the kind that pop unlocked if you close the door AFTER you locked it. ...And no one has a key. So We post the big sign on the door that says "Sorry, the restrooms are currently out of service" And that should be that. Right? ....OF COURSE NOT!
1. This girl walks into the bathroom while I am helping some people in the FR. I hear the door click and think. SHIT. She comes back out in a little bit and says. "Your bathroom is like DISGUSTING!" And I say. "Yeah. I know. That's why that SIGN is up" pointing to sign. She looks at it and gets pissy. "WELL HOW AM I SUPPOSED TO KNOW!" ...Now it was only pure luck I didnt get in trouble for this... cause she was a teenager and had not yet mastered the complaining to management stage of SC. So I said "I Dont know. Maybe learn to READ?" hehe. She got pissed and stormed off with her friends.
2. I am writing up a sign to stick to the handle of the door... people are more likely to look at it when it is obscuring their reaching. When from behind me I hear the door click....AGAIN. FUCK.
So I finish the sign and wait out side the door. My SV walks around the corner.
SV: what are you doing?
Me: Waiting.... someone went in. DESPITE the sign, and now I am waiting for them to come out so I can affix this to the door.
SV: oh... *waits with me*
The girl came out and looked at both of us and was like "Your bathroom is gross an-" then she noticed me putting the sign on the handle and was like "Oh..... sorry"
3. Now my SV and myself thought this would be the last of this... however some guy had seen this girl walk out of the bathroom... so he reasons that despite the signs... it's okay to use. He walks over and trys to push past my SV and myself.
SV: Excuse me sir. But the bathroom is out of service.
SC: That's bs. I just saw that girl come out of here!
SV: yes. well she went in even though the signs were posted. We would have told her the same thing if we had seen her.
SC: ThATS FUCKING BULL SHIT!
SV: No sir. It's not. THe bathrooms broken, you can go next door to Rite Aid if you really have to.
This guy storms off, cussing and shit all the way out the store. I hate people
Sneaky SC
Now this lady wasn't really an SC to me... she was annoying... and demanding. but not in a SC way.
She had been in a few days back and found a suit she REALLY liked. She had put said suit on hold and come back Sunday, to buy it. She had attempted to purchase this suit along with a few other items, on 2 credit cards. There was no problem with the cards... It's just our system is old and we cant run 2 cards on a purchase. The girl who had been her checker on Sunday had told her as much. However she had been told she could use a credit, and a debit card.... which we cant... but it was one of our new girls and she had been giving wrong info. So she had come back Monday and been told... No. this was her conversation with me in FR.(As close as I can remember)
Me: TADA!
SL: Sorta Sucky Lady
SL:Hello again.
Me: Hello Ma'am! Do you need any more help tonight?
SL"*sigh* yes. I tried to buy the suit but I cant. Can you put it back on hold?
Me: I'm sorry. Of course I can
SL: Yeah, (goes on spiel about how she was told X by sunday and Y today) So I had brought my debit and a credit card... and the girl tonight said I couldnt use them both... so I had to just buy some of the things and not the rest.
Me: I'm so sorry. They are both new here, they were probably missinformed.
SL: I know it's not THEIR fault or anything.... I just need the suit by WED, it's for my anniversary. Do you think you can hold it until Wed?
Me: (now we are not supposed to do holds longer than 24 hours... but I feel so bad for her because she has been trying to buy this suit for 2 days and has been given wrong info.) Of Course I can. ^_^
SL: Oh thanks so much! You won't forget will you!
ME: No. I'm good at remembering holds.(which is true)
SL:No one else will put it back right?!
ME: I'm here tomorrow for close, so I'll be in charge of putting the holds back. So it will stay here.
SL: Well can I have your name?
ME: It's RED. Would you like me to write it on the hold slip?
SL: Yes please. And should I call you tomorrow to remind you.
Me:*inward sigh* It wont be necessary, but if you would like to you can. I work from X-close.
SL: Okay! THANKS!
And she left. Now on the surface she seemed super nice... I found out though, from the girl who was her checker.... She was A BITCH. She totally flipped out on CW, when she told her we couldnt run a debit and a credit. Blaming her, telling her it was all her fault, she wasnt doing her job right. How dare they LIE to a customer. etc.
I wish I had known this before... I wouldn't have gone out of my way for her. bitch.
*fin*
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