More petrol station suck

[Lace Neil Singer]

I was going to post this yesterday, but I forgot. Good thing, as I have one more example of suck to add to it now. XD

Cigarette SC

This may not seem that bad when you read it; what really made it sucky was the way this guy was speaking to me. We've all heard this tone; it was the "Me customer, you retard" tone that makes me want to do violent things that are not allowed on CS.com. O.o

SC: I want twenty Richmond Superkings.
Me: (goes over to where said brand of smokes are)
SC: I said Richmonds.
Me: (Wha? These ARE Richmonds.) (Picks up packet)
SC: For Christ's sake; I wanted Richmonds.
Me: (That's it.) These ARE Richmonds. Are you sure that's what you wanted?
SC: Oh, I meant Sterlings.

Just how does a person mistake Richmonds for Sterlings? For those not in the know, this the difference between the brands. Richmonds looks like this. Sterlings however, look like this.

How Dare You Not Read My Mind!

This woman is memorable cuz firstly she was completely normal when I first served her. It was only after she came back, that she'd metamorphised into an SC.

SC: Excuse me, you didn't give me my receipt.
Me: Sorry, but the receipt doesn't come out automatically. You have to request it.
SC: I wanted a receipt, and you didn't give me one.
Me: I'm sorry, but you didn't ask me for one.
SC: You still should have given me one.
Me: We're not allowed to do this unless someone asks, cuz it wastes paper. I can write you out a VAT receipt if you need one.
SC: I want a store card receipt.
Me: I can't print one out now, I've served two customers after you.
SC: Why can't you go in to the computer?
Me: Only the manager can do that, and she's at lunch.
SC: Well, I'm never coming back here; you can't even give me a receipt! *storms out*

First of all, the receipt she wanted doesn't come out automatically; you have to press the "print receipt" button. Second, as always, I'm not psychic; if I was, would I be still working there?


I Want Assistance!

This woman came into the petrol station at a time when my collegue Tracey was in the office taking down the stock order for the shop, and my other collegue Jessica was at lunch. The queue was stretching all down the shop and practically out thru the door.

SC: I want assistance. I've been sitting in my car waiting and you haven't come out to serve me.
Me: Sorry, but the pumps are self service.
SC: I hate the smell of diesel! I don't want that on my hands!
Me: There are gloves on every pump. I can't come out and serve you now, I have a huge queue of customers to deal with.
SC: I can't believe this! I just want someone to come and pump my petrol, why is that too much to ask?!
Me: I'm sorry, but there isn't anyone available to help you at the moment. You'll have to wait a few minutes.
SC: I haven't got time for this, I'm going down the road to find a petrol station with better service. *leaves*

We only offer assistance to people who are disabled, as a general rule; we don't have the staff to pump petrol for every lazy arse, thanks very much. -.- I only had a short shift today; what are the odds of getting an SC like that? o_O

[blas]

I definetly feel your pain on the last one.

Now, most gas stations around here are self serve. There are a few mom and pop gas stations here and there (mostly in really small podunk towns) that do full service, but they are rare as four leaf clovers.

I did get a few idiots in my tenure at the gas station who thought it was my job to pump their gas for them.

The worst offender was this one old woman. I did feel kind of bad for her, because she probably had Alzheimers or was just starting to go really senile....she's stop by at the same time every week and demand that someone pump her gas because she didn't know how. Come to find out, her husband never showed her how to, and she musn't have any family that can help her. So unfortunately, many customers usually had to wait while I pumped her gas....I take it back, she was senile.....she'd never need more than 1 or 2 gallons at a time, it was almost plum full.

I know it's wrong to think of her as an SC because she was really old and couldn't help herself......it's just that she'd always show up at busy times and was such a pain in the ass and no other customers ever volunteered to help her, but at the same time, they'd bitch me out and give me attitude for having to wait while I pumped her gas for her.

[Mister]

@blas87:
Should she still be driving? If she's going senile, she should not be driving a vehicle that can kill her or kill someone she drives into.

Isn't there a neighbourhood cop or something you could ask to make sure she’s still able to drive safely?

PS, Anybody giving you attitude for respecting thy elders, give 'm hell.

[alacazar]

Umm

Come to find out, her husband never showed her how to

Unless pumping gas in some places involves a course in gas pumpery and at least two differnt forms of vodoo magic, in not sure not being told how to pump gass would work as an excuse even once...

I mean generly its not to hard ot figure out read the sign, pay the nice person at the till. ONce that is done, grab the thing that looks like a handle. remove the cap covering what appears to be a hole in the car, and place the round thing attached to the handle looking thing in the hole. Once this is done, pull the lever on the handle looking thing untill the noise that sounds like running water stops.

gagh that makes pumping gas seem complicated.

Ok I admit, for my great grandmother that excuse would work once. I feel cold hearted saying this, but if she needed to be told how to pump gass more than once, im pretty sure that in its self is grounds to remove ones licence. Lacking the mental agility to figure out how to insert nozel into appropriate slot in car and pull a lever does not bode well for ones ability to react quickly if something unexpected happens on the road.

[Stryker One]

I was going to post this yesterday, but I forgot. Good thing, as I have one more example of suck to add to it now. XD

Cigarette SC

Just how does a person mistake Richmonds for Sterlings? For those not in the know, this the difference between the brands. Richmonds looks like this. Sterlings however, look like this.

So, Sterlings only kill the Spanish?

[edible_hat]

I Want Assistance!

That reminds me of this one SC who is wheelchair bound who used to pull up to the pump and sit there honking his horn and waving his parking permit until someone came out to serve him.

Until one day he was doing that and another car pulled up at the pump next to him. The drivers door opened. A wheelchair came out. A guy with no legs slid out of the car into the wheelchair, wheeled himself around to the pump and pumped his own petrol.

The SC turned red and drove off, and hasn't been seen since.

[Greenday]

I hate dealing with receipts. At my first job at a pharmacy, we had signs on every cash register that said, "If we forget to ask you if you want your receipt, then we'll give you $5.00." I asked every customer and I still had morons try to complain. I just smirk and think, "Prove it." Plus the $5.00 would come out of my paycheck so I damn well wouldn't forget.

[Ironclad Alibi]

Just how does a person mistake Richmonds for Sterlings? For those not in the know, this the difference between the brands. Richmonds looks like this. Sterlings however, look like this.

But the Richmonds are so much bigger than the Sterlings.

[aurelemsrealm]

I had an elderly woman come in a couple Sundays ago, and she wanted someone to pump her gas because she didn't know how. I felt bad for her because she was nice about her request. However, I was slammed busy, and I was working alone. There was no way I could leave the rest of the customers waiting. Finally, after 10 minutes, one of the regular customers paid a visit and helped her. She was understanding about why I couldn't just drop what I was doing, and even thanked me for being patient with her. I just simply told her she was no trouble, and told her sorry that the store didn't have enough help to get her gas sooner. That is one of the things I hate most about working in a convenience store, being stuck by myself running the store for hours on end. Good thing I don't get sick often.

[PepperElf]

in fact, full service gas usually costs more.

[chainedbarista]

SC: I can't believe this! I just want someone to come and pump my petrol, why is that too much to ask?!

at a self serve without you having a VALID issue for not doing it yourself, yes it is, because it says lazy ew.

she doesn't like the smell of diesel on her hands? boo freakin' hoo, get over it or change to one that doesn't use it.

[Lace Neil Singer]

But the Richmonds are so much bigger than the Sterlings.

Actually, they're the same size. That was as best as I could manage with Google, that and the fact that I didn't really care a damn about this guy's story. XD Or him, for that matter.

I smoke menthol Sterlings sometimes, they're a pretty good brand.

at a self serve without you having a VALID issue for not doing it yourself, yes it is, because it says lazy ew.

she doesn't like the smell of diesel on her hands? boo freakin' hoo, get over it or change to one that doesn't use it.

Plus there are plastic glove dispensers on every pump so she can wear a pair of those; I doubt that there's many people who go into raptures over the smell of diesel, but everyone else manages to put up with it. -.- Plus, there's this little thing called washing hands she could do. XD

[Fiyero]

These stories remind me why I don't miss working at a petrol station (I did for 15 months).

We were well staffed enough to help people if they needed it, but as in a story above there was a disabled man who would just honk his horn and wave his badge until someone helped him, he always seemed to turn up when we were too busy though.

The most fun was people thinking they could just fill up a Coke bottle with petrol

[Lace Neil Singer]

Heh, we had someone try that; they went to the supermarket and bought a bottle of cheapo lemonade, poured it out and then tried to fill it with petrol. Needless to say, the pump was not authorised. Idiots. -.-

[Fiyero]

Heh, we had someone try that; they went to the supermarket and bought a bottle of cheapo lemonade, poured it out and then tried to fill it with petrol. Needless to say, the pump was not authorised. Idiots. -.-

The worse thing is one time the pump was authorised and it was only noticed when they brought the Coke bottle in to pay for the petrol
My manager handled that one.