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I am about ready to kill my customer right now. AUGH.
In addition to making the fursuit stuff, I also make custom My Little Ponies. It's more of a hobby than a job, really, I only get a couple of orders a year, and they don't usually run more than $50 apiece, so it doesn't exactly pay the bills. But it's fun. (The making ponies part anyhow. I'm starting to not like the taking commissions part. :P )
So I got an order for a particular pony. The customer said "I do want them in the same style as my Trowa pony, which means skin colored body with sculpted clothes on."
That's a direct quote.
She did not include a photo of said Trowa pony. (And don't ask me what a Trowa is, I don't know. An anime character, presumably, since that's what she wanted for this pony.)
She did include artwork of the character she wanted. But it did not show what the pony would look like, only what the character I was making looked like in his anime.
Today I sent her the photos of the finished pony. And she replies with the most passive-aggressive message I've ever heard, going on about how lovely the pony is, and it's great, and I'm such a nice artist but she's so very sad that I screwed it up, and I did it all wrong, and it's not what she wanted... because it's a Generation 3 (modern pony, the kind they sell in stores right now) and not a Generation 1 (pony from the 80s.) So it won't match her collection.
I reply that I'm very sorry, but she never mentioned the generation, I made her exactly what she asked for.
And her response is that we're both to blame, her for not mentioning, but also me for not going to the pony forum, looking up her Trowa pony, noticing what generation it was and making what she really wanted.
What.
The.
Freak.
I made exactly what she asked for and it's somehow my fault because I didn't go do research that I was never told I needed to do? I responded that I had made exactly what she'd asked for, so I am not taking any responsibility for this. And I get back a NOVEL about how she was trying to be nice, and she was trying to be polite, but it's all my fault and she hates the pony and doesn't want it.
GAH.
I AM NOT A MIND READER. I made EXACTLY what she asked me for and it is NOT my fault in ANY way that she failed to mention what flipping generation she wanted!
And all this over a lousy forty bucks.
I have yet to have a good experience with pony commissions, I think I'm swearing off doing any more, these people are all crazy SCs.
In addition to making the fursuit stuff, I also make custom My Little Ponies. It's more of a hobby than a job, really, I only get a couple of orders a year, and they don't usually run more than $50 apiece, so it doesn't exactly pay the bills. But it's fun. (The making ponies part anyhow. I'm starting to not like the taking commissions part. :P )
So I got an order for a particular pony. The customer said "I do want them in the same style as my Trowa pony, which means skin colored body with sculpted clothes on."
That's a direct quote.
She did not include a photo of said Trowa pony. (And don't ask me what a Trowa is, I don't know. An anime character, presumably, since that's what she wanted for this pony.)
She did include artwork of the character she wanted. But it did not show what the pony would look like, only what the character I was making looked like in his anime.
Today I sent her the photos of the finished pony. And she replies with the most passive-aggressive message I've ever heard, going on about how lovely the pony is, and it's great, and I'm such a nice artist but she's so very sad that I screwed it up, and I did it all wrong, and it's not what she wanted... because it's a Generation 3 (modern pony, the kind they sell in stores right now) and not a Generation 1 (pony from the 80s.) So it won't match her collection.
I reply that I'm very sorry, but she never mentioned the generation, I made her exactly what she asked for.
And her response is that we're both to blame, her for not mentioning, but also me for not going to the pony forum, looking up her Trowa pony, noticing what generation it was and making what she really wanted.
What.
The.
Freak.
I made exactly what she asked for and it's somehow my fault because I didn't go do research that I was never told I needed to do? I responded that I had made exactly what she'd asked for, so I am not taking any responsibility for this. And I get back a NOVEL about how she was trying to be nice, and she was trying to be polite, but it's all my fault and she hates the pony and doesn't want it.
GAH.
I AM NOT A MIND READER. I made EXACTLY what she asked me for and it is NOT my fault in ANY way that she failed to mention what flipping generation she wanted!
And all this over a lousy forty bucks.
I have yet to have a good experience with pony commissions, I think I'm swearing off doing any more, these people are all crazy SCs.
So I'm just going to take her at her word.
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