Guest: yea Dave, I was thinking of booking the dolphin watch tour but I need to know of the dolphins will be out today
Me: I am not really sure
Guest: is there someone that knows?
Me: no ma'am
Guest: ok thank you
She calls back
Guest: Dave, I just talked to you. I need to know of the dolphins will be out today for the dolphin watch tour
Me: we dont know
Guest: ok I will try back and hopefully get someone who knows what they are talking about
She calls and gets my coworker who tells her the same thing
She calls again and gets another coworker who tells her the same thing
She calls again and gets me and she is crying
Guest: Dave, why cant anyone help me? This has been a nightmare of a vacation.....nobody could help us pick a restaurant to eat at last night, and when I finally got a girl who did she recommended a place that was a dump with nasty food and horrible service and your manager washed his hands of it and said I need to take it up with the restaurant. I call here for advice on the dolphin watching tour and you dingbats who live here cant tell me when the dolphins will be out. I am very hurt, Dave. Nobody seems to have time for me. This is horrible. I have never been treated like this before and I will take every opportunity to let everyone know how horrible this experience has been. I cant talk anymore, I am just too upset.....(she cries for a few seconds and then hangs up)
Me: I am not really sure
Guest: is there someone that knows?
Me: no ma'am
Guest: ok thank you
She calls back
Guest: Dave, I just talked to you. I need to know of the dolphins will be out today for the dolphin watch tour
Me: we dont know
Guest: ok I will try back and hopefully get someone who knows what they are talking about
She calls and gets my coworker who tells her the same thing
She calls again and gets another coworker who tells her the same thing
She calls again and gets me and she is crying
Guest: Dave, why cant anyone help me? This has been a nightmare of a vacation.....nobody could help us pick a restaurant to eat at last night, and when I finally got a girl who did she recommended a place that was a dump with nasty food and horrible service and your manager washed his hands of it and said I need to take it up with the restaurant. I call here for advice on the dolphin watching tour and you dingbats who live here cant tell me when the dolphins will be out. I am very hurt, Dave. Nobody seems to have time for me. This is horrible. I have never been treated like this before and I will take every opportunity to let everyone know how horrible this experience has been. I cant talk anymore, I am just too upset.....(she cries for a few seconds and then hangs up)
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