no money

[finlayfox]

ok question... how in the hell do you get such a high percentage of suck?!?!?!

[Arm]

With all your stories about these vacation idiots....

I wonder when they'll ask:
... "what do you mean I have to open the door and use a key!"
... "what? I'm supposed to get my own food? And chewing! It takes so looooooong can't you pre-chew it for me?"
... "but...but... why should I have to breath myself! It's a vacation dammit! I've paid enough to have it done for me!"

He has posted one about the food, in the past. Though not, to my recollection, one about chewing

[infinitemonkies]

ok question... how in the hell do you get such a high percentage of suck?!?!?!

I was thinking about that too.
We all get our fair share of EWs, but Dave gets way more than his fair share because he works for a company that specificly caters to them.

Vacation properties that rent for thousands of dollars a week? I don't think we're talking about working class families. I mean, I'm sure he gets some, but they'd be the exception, and EWs the norm.

[Jester]

GASP! You mean people actually breathe for themselves on vacation?!

I look forward to the day that some of them....don't.

[vacation_rentals_suck]

It's like someone said, I deal with a totally different clientele than most of you. These arent Walmart or Sears customers. These people spend in some cases more than $20,000 to rent. Ironically, most of my sucky ones are the ones who spend the least amount of money.

Do all of my customers suck? Not at all. I have many good ones. I am on the phone constantly so while it seems like I have a lot of sucky customers, they are actually only a small percentage of the customers I deal with so it's not quite as bad as you might think but my EW's are definitely in a class all their own. I love reading your responses too

[Andara Bledin]

Let's see.... dozens of potential rental configurations... thousands of actual rental properties (just a guess)... many thousands of actual renters and even more potential renters, each with their own tastes and preferences...

Right. Of course it's up to the person offering the properties to point out to every single person who asks where the washer and dryer are located, because that's just such an important point in the rental for sooo many people.

Nope. Sorry. Not buying it.

If the layout of the rental property was important, then the SC should have asked about it before plunking down thousands of dollars to rent the place. But if you don't ask, then don't bitch later when it's not what you assumed it would be.

^-.-^

[Ree]

Right. Of course it's up to the person offering the properties to point out to every single person who asks where the washer and dryer are located, because that's just such an important point in the rental for sooo many people

Ummm...that's NOT what I said.
I don't expect EVERY single renter to get an exact layout of the place they're renting, but if a washer and dryer are located UNDER the cottage, I would think that would be something worth mentioning, since doing the laundry would require the person to go outside and under the cottage (at least, that was the impression I got).

It's not as if Dave didn't know the answer when the customer called back to ask where they were, so I was simply saying he could have saved himself a bit of grief by mentioning it to them beforehand.

[Mordecai]

Ummm...that's NOT what I said.
I don't expect EVERY single renter to get an exact layout of the place they're renting, but if a washer and dryer are located UNDER the cottage, I would think that would be something worth mentioning, since doing the laundry would require the person to go outside and under the cottage (at least, that was the impression I got).

It's not as if Dave didn't know the answer when the customer called back to ask where they were, so I was simply saying he could have saved himself a bit of grief by mentioning it to them beforehand.

But did they mention that it would have been a problem before they rented it? If Dave's post is accurate, then it looks like they made no mention of how it was a problem(well, other than how it was inconvenient), and that's what's sucky about it. If a wash room under the house causes issues, then shouldn't they have let the owners know a head of time that they needed certain types of facilities?

[Andara Bledin]

It's not as if Dave didn't know the answer when the customer called back to ask where they were, so I was simply saying he could have saved himself a bit of grief by mentioning it to them beforehand.

First, my post wasn't directed at you; it was about sucky people who never ask for details on the things they think they need, and then get all bent out of shape when things aren't exactly how they assumed they would be.

Also, if I'm reading the OP correctly, Dave had to "find out" where they were, which leads me to believe that he didn't know the answer to being with.

^-.-^

[Dips]

An outdoor washer/dryer is unusual enough that it ought to be mentioned prominently in the description.

Does the agency offer compensation if the property description wasn't accurate?

[EricKei]

Just curious -- in this case, are they talking about "a washer/dryer outside, underneath a shed but still technically outside", or "a w/d inside a small building/in the basement, that you need to go outside of the main house to reach"?

If it's the former, then yeah, the *person who owns the actual property* should have mentioned this so it could explicitly be in the description. If it's the latter, I would imagine that "w/d available" should be enough.

[ditchdj]

I got a strong feeling that Dave's in FloriDUH and most of the fucktards he has to deal with are over-entitled idiots from Nooo Yawk and Baaawwwston. An online buddy of mine lives in Delray Beach and he talks about how "fun" it is to live down there with those kind of dickholes.

[Yurimaru]

Geez, Dave, how do you put up with these people? I'd want to whack 'em with a stick! All the places we've ever rented have photos of the properties and usually a floor plan that shows the laundry. Of course it's downstairs. Who wants to look at the washer and dryer sitting up in the living space? Since there's 4 of us, we do laundry on vacation to save on packing space, and we appreciate having the washer/dryer. We don't complain about where it is.

[Calie]

An outdoor washer/dryer is unusual enough that it ought to be mentioned prominently in the description.

Does the agency offer compensation if the property description wasn't accurate?

Actually, in warmer areas (such as I imagine the VRS properties are, I don't recall a specific location), outdoor washer/dryer are not unusual at all. At least not in Hawaii where I grew up. Most of my neighbors (and even the contractor who built the house) thought we were weird for putting it inside.

Anyways, I suppose to some people the washer/dryer being an extra 20ft away (which is what the OP sounded like to me, could be wrong) is a huge thing, in which case I suggest they include such needs in their request. If the property description lied, that's one thing, but if the description just was vague, well, too bad.

[FritzCat]

I got a strong feeling that Dave's in FloriDUH and most of the fucktards he has to deal with are over-entitled idiots from Nooo Yawk and Baaawwwston. An online buddy of mine lives in Delray Beach and he talks about how "fun" it is to live down there with those kind of dickholes.

I think I know where Dave works, and it's a little north of Florida. One day I'd like to vacation at his resort and bring him some bourbon to use for "medicinal purposes" when the SC's rear their bewarted heads.