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  • #31
    ….Haggis? Ok, what the hell, that can not be right. There’s no way someone would make clothing in the “colour” ha-…..well I’ll be damned, it comes in Haggis. It comes in Haggis and you’re going to wear it. Alright than.
    I laughed so hard at this I just woke up my boyfriend. Oh man..

    *Offers up cookies for sanity*
    You seem to harbor barbaric tendencies. I suggest you visit a physician at your earliest convenience.

    Comment


    • #32
      Quoth McGoddess09 View Post
      Goodness GK. You actually had two awesome customers, but of course, they are overshadowed by the stupidity that calls you the rest of the time.
      It's a sad state of affairs when standards are so low that not being blatantly, deliberately rude & stupid now qualify as 'awesome' instead of 'barely adequate'

      Quoth BusBus View Post
      And what colour is 'Haggis' exactly?
      It's haggis coloured, obviously. That's like asking 'what colour is red?'

      Quoth Teskeria View Post
      Just curious GK. why do you have to ask them which CC they are using. All Mastercards start with 5, all Visas with 4, Amex starts with 37, Discover with 6011, and sorry been more than 10 years so I no longer remember all the others. Although I think Diners Club starts with 6.
      Amex is 15 number, Mastercard 16 and Visa is either 13 or 16. simple.
      Saves you one really difficult step, that of getting them to comprehend the question "Which card will you be using?"
      Almost certainly due to software that requires you to enter the card type before you enter the card number, even though the number itself indicates type.

      Quoth Android Kaeli View Post
      I don't know how you stay sane.
      The assumption there is that GK is sane. If that were the case, why would he possibly put himself through this kind of abuse and frustration day after day?

      There's a skytrain archtype that's been conspicuously absent: The quiet shifty guy who pretends not to notice everything, whose's neighbors and co-workers will one day tell police and the media "He was a quiet guy, kept mostly to himself. Seemed nice enough, you never would have expected...."

      Face it GK, you're one of US *malevolent grin*
      Aliterate : A person who is capable of reading but unwilling to do so.

      "A man who does not read has no advantage over a man who cannot" - Mark Twain

      Comment


      • #33
        Quoth Gravekeeper
        And with that, The Little Engine That Could Suffer a Catastrophic Valve Failure
        Edited for how I initially read it.

        Comment


        • #34
          Quoth Jester View Post
          I'm worried about you, GK. It sounds oddly like you know something about this sort of behavior, as if you speak from experience.

          How do I put this politely.....DO you have experience with this sort of behavior?
          Of course not <cough>


          Quoth Jester
          I don't know why, but it seems every week you express shock and contempt about something one of your clients do and I actually defend that particular behavior.
          I suppose that one requires audio. So you can get a bead on the intellectual level involved in the delivery. These are not people that know what the Internetz are. It would actually be quite helpful if they did, since than they would just order online like everyone else. ><

          I have a coworker that uses webspeak and internet memes in actual sentences. It makes me want to slap her.

          But yeah, we're required to make someone spell out their first and last name, regardless of how simple it might be. -.-


          Quoth Teskeria View Post
          Just curious GK. why do you have to ask them which CC they are using. All Mastercards start with 5, all Visas with 4, Amex starts with 37, Discover with 6011, and sorry been more than 10 years so I no longer remember all the others.
          I'm quite aware of what they all start with. However, as others have pointed out, its not that I want to ask this question. Its that its part of the call script and software.



          Quoth SorchaMochrie View Post
          That would be this article:

          Wouldn't it?
          Indeed.


          Quoth prb View Post
          For future reference:
          Mastercard - HSBC, MBNA, BMO, Can Tire, Nat Bank, CUETS/CUCO, PC/Loblaws, Platinum Plus (MBNA)
          Visa - TD, CIBC, BNS, RBC, Citizens Bank
          What Jester said. ><


          Quoth El Pollo Guerrera View Post
          ridiculous amount of money for a pair of MP3 sunglasses ("Because they're COOOL!") but didn't have the equipment (like a computer) required to put any music into them...
          I don't think I've *ever* sold a pair of those to someone that has the equipment required to load MP3s onto them. I've tried to stop them, but they don't listen to me. They think the glasses look cool and work like a radio, but want to brag to their friends about how expensive they are or something.


          Quoth Infinitemonkies
          "He was a quiet guy, kept mostly to himself. Seemed nice enough, you never would have expected...."
          This is how my neighbours already describe me.. ><

          Comment


          • #35
            Quoth Gravekeeper View Post
            But yeah, we're required to make someone spell out their first and last name, regardless of how simple it might be. -.-
            That must go over really well with people like "Ed Smith" and "Mike Brown."

            Yeah, that requirement has GOT to suck!

            "The Customer Is Always Right...But The Bartender Decides Who Is
            Still A Customer."

            Comment


            • #36
              Quoth Gravekeeper View Post
              C: “It’s ok, you’re human.”
              I'm gonna have to take issue with this. How DARE they suggest that you are anything as lowly as a mere human...Sometimes I swear that no human could possibly have the patience required to deal with this stuff on a daily basis and not wind up in a fetal position on a nightly basis, their mind having been crushed under the sheer weight of the Stupid being projected their way.

              I must admit, this one's a keeper. Sooo much sig-worthy material here. You've outdone yourself, GK! Now go blow off some steam somewhere before you decide that wrestling polar bears seems like a comparatively safe occupation to engage in.

              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

              Comment


              • #37
                Quoth EricKei View Post
                Sometimes I swear that no human could possibly have the patience required to deal with this stuff on a daily basis and not wind up in a fetal position on a nightly basis, their mind having been crushed under the sheer weight of the Stupid being projected their way.
                And you may be right. Frankly, I am not convinced that GK doesn't end up like this on a nightly basis. Have you not noticed the utter desperation seeping through his posts? If he's not at the end of his rope yet, he can certainly feel it dangling beneath his feet.....

                "The Customer Is Always Right...But The Bartender Decides Who Is
                Still A Customer."

                Comment


                • #38
                  Well, I'm sure there's always more rope around for the CS's to hang themselves with.

                  In any case, we may need to make sure that GK stays working there for a nice, long time. We needs those wonderful stories. Maybe we could just staple him to his desk.

                  ...Oh wait, no, no. If we did that, we wouldn't have any Skytrain stories.

                  Maybe a shock collar or something. Keep him within city limits.
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

                  Comment


                  • #39
                    Quoth infinitemonkies View Post
                    It's a sad state of affairs when standards are so low that not being blatantly, deliberately rude & stupid now qualify as 'awesome' instead of 'barely adequate'
                    It is a shame, isn't it? Someone acts like an ass and it's run-of-the-mill, but someone treats you nicely and you are too shocked to be able to thank them for their appropriate and appreciated behaviour.



                    It's haggis coloured, obviously. That's like asking 'what colour is red?'
                    Smartass.


                    There's a skytrain archtype that's been conspicuously absent: The quiet shifty guy who pretends not to notice everything, whose's neighbors and co-workers will one day tell police and the media "He was a quiet guy, kept mostly to himself. Seemed nice enough, you never would have expected...."
                    I'll post the link to the newspaper article when he snaps (not if....when)
                    -"One ring to rule them all!"-Elias
                    -Ask yourself, "WWRKHTSCCJ:TMD?"

                    Comment


                    • #40
                      Quoth Gravekeeper View Post
                      Oddly, it turns out its......sort of blue.
                      Very odd, haggis should be brownish. I wonder what the people who named that colour put in their haggis .

                      Comment


                      • #41
                        Quoth Jester View Post
                        That must go over really well with people like "Ed Smith" and "Mike Brown."

                        Yeah, that requirement has GOT to suck!
                        Oh it drives both me and some callers nuts, yes. It and a few other things we're required to do or say, or not say because its "slang". All because of a "secret caller" program that seems to come up with increasingly ridiculous scoring criteria every year.


                        Quoth Jester
                        If he's not at the end of his rope yet, he can certainly feel it dangling beneath his feet.....
                        I'm actually braiding it myself out of elastics and headset cords. Its not quite long enough yet, but soon, sooon.


                        Quoth BusBus
                        It is a shame, isn't it? Someone acts like an ass and it's run-of-the-mill, but someone treats you nicely and you are too shocked to be able to thank them for their appropriate and appreciated behaviour.
                        I'm typically too stunned to even reply. I've also done it back to other CS slaves. I know I've managed to stun the cashiers at the grocery store near my office a couple times now. I got one of them by voluntarily correcting an incorrect price ring up ( Different than what the sign on the rack said ) that would have gotten me $15 off had I shut my mouth. But that is morally and CSably unacceptable. Plus I read signs. ><


                        As for blue haggis, I think the label making the shirt was attempting to be "hip" or "funny" or some such. But it's stupid and the shirt is hideous. ;p

                        Comment


                        • #42
                          Quoth Mikkel View Post
                          Very odd, haggis should be brownish. I wonder what the people who named that colour put in their haggis .

                          I am just boggled as to why one would name a colour after an organ meat?

                          New Tshirt! Available in size S,M,L,XL and 2XL! Available in Red, White, Stomach, Colon and Teal!



                          Quoth Gravekeeper View Post

                          I got one of them by voluntarily correcting an incorrect price ring up ( Different than what the sign on the rack said ) that would have gotten me $15 off had I shut my mouth. But that is morally and CSably unacceptable. Plus I read signs. ><
                          What gets them is if they have given me too much change and I give back the excess. It is something that I certainly appreciate when I am giving somebody back change. Apparently, the old "Treat others as you would want them to treat you" saying is rarely practiced.
                          -"One ring to rule them all!"-Elias
                          -Ask yourself, "WWRKHTSCCJ:TMD?"

                          Comment


                          • #43
                            [QUOTE=Not just any shirt, the most obnoxious shirt you could possibly select. A shirt whose full body design looks like the sort of tattoo that “tough” guys get when they have a MySpace page to post half naked pictures of themselves to so they can bask in their own amazing badassery while they oil themselves in a mirror for 30 minutes every morning. You know, the kind of guy that sends you a picture of his dick within 15 minutes of chatting with him on MSN. ><[/QUOTE]

                            I KNOW THAT GUY!

                            Comment


                            • #44
                              Quoth cinema guy View Post
                              And the queen mum has been dead sice 2002. She was 101. I know Camilla is no beauty, but she's got to be better in bed than a century old woman, who's been decomposing for seven years.
                              Well, I don't know... she is British after all...
                              Quoth Jester View Post
                              Teskeria, my guess is that GK has to get the card type first to punch that into the computer before he can further process the transaction.
                              And this is why you don't just ask such an open question; you ask and then give them the only options available. When there are only three, it's less mentally painful. It's all about controlling the conversation.
                              Quoth Jester View Post
                              That must go over really well with people like "Ed Smith" and "Mike Brown."
                              Even those can be problems. I've run into an Edd, and I've known Smithes and Smyths, someone whose parents didn't know the difference between Mike and Mick (he was named Mick and it was pronounced Mike), and also known a few Brauns.

                              There is no name that is so simple that some doped up/illiterate/"creative" parent can't make it difficult for everybody.
                              Quoth guitardude1987 View Post
                              I KNOW THAT GUY!
                              I've been IM'd by more than one of those guys. >.<


                              ^-.-^
                              Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

                              Comment


                              • #45
                                Lets get GK a vacation. He might want to go see Uncle Kihras, or go sip fizzy drinks on VacationRentalsSuck's Island. Your mind would be a terrible thing to waste.

                                Still GK this sunset is for you-

                                "Wow, that has to be the best genital analogy EVER. "

                                Comment

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