Yes, extra things like bacon/cheese/meat costs extra!

[TheTigress]

So I've been back at Subway for about a month now. (long story, but I'm back working there again. At least it's money)

Today it was proven that there are still people out there who are surprised and shocked when extra condiments *gasp* cost extra! Yes, because Subway would be more than happy to give you extra cheese/bacon at a loss! Sorry, the world doesn't work like that. Them big greedy companies like to make money, too.

Now onto the suck:

Tigress = Me
DG = Dumb Girl

She was more stupid than sucky, but she still classifies as sucky because things I told her went right through one ear and out the other.

DG: I'll have a cold cut combo with bacon added.

Me: Okay, just to let you know it will be a dollar extra for the bacon, will that be alright?

DG: Yeah, that's fine.

DG: I'll also have another cold cut with bacon added too.

Me: *makes both sandwiches, finishes them, and then goes to ring her out* (I notice that she's also holding only $11 in her hand. Two foot long cold cuts would be $10.95 without the bacon added. I had a feeling her stupid was about to show and unsurprisingly, I was right)

Me: That will be $13(something)

DG: *with a look of absolute shock. More like an inverted cat butt face because instead of her face contracting, it expanded* Bacon costs extra?

Me: *forcing my brain to mouth filter to behave. Nevermind the fact that I TOLD HER AT THE BEGINNING when she first said she wanted bacon on her sandwich, and even got her confirmation that she knew of the extra cost!!!* Yes, it costs a dollar for extra bacon for each footlong. (internal face palm)

DG: But I thought everything was $5 dollars!

Me: *Oh, you did NOT just go there!* No, it still costs extra if you want to add bacon or extra cheese or meat. (walks over and points to the giant "Extras" sign that was in plain view.

DG: Really???!!

Me: Yep. *Yes, I said it like that, too*

DG: Oh, I didn't know! I only have $11. I guess you will have to make me new sandwiches...

Me: *No, I'm not!* What I'm going to do is take the bacon off of these sandwiches and you can have these.

DG: Oh, okay. I'm so sorry.

Me: Not a problem. *My brain was screaming DUMBASS at her at the top of its neurons*


Now onto some added rants. I guess you could call it "Subway Rants Volume 7.5"

1. The "Nine Grain" people.
-Wheat or honey oat, motherfuckers!

2. The "Trading Spaces" impersonators.
-These people take the liberty of re-arranging our tables and chairs in the lobby without asking us, of course, and then not putting them back how they were before they leave.

3. People who ask for a shitload of extra napkins, only for me to find a shitload of unused extra napkins on the table after they leave.
-Title says all. At least it's not my money.


Last but not least:

-5 footlong chicken bacon ranches from one person.
-Case #11078585 of a person not seeing either of our two signs that say "No bills higher than $20."
-"What kind of cheese?" ....."Yes". <--Stop it!
-"Chicken." <--Be more specific!

[bhskittykatt]

It's such standard practice, how can they not realize they cost extra? Of course, these are SC's we're talking about.

Side note: I LOVE the new bar I've found (to replace the one that closed down). All sandwiches are $5 during certain hours. Hubby ordered their largest burger with double everything and it was still $5 (normally would be $10). I'm wondering how they're making money off of that?

[TheTigress]

Side note: I LOVE the new bar I've found (to replace the one that closed down). All sandwiches are $5 during certain hours. Hubby ordered their largest burger with double everything and it was still $5 (normally would be $10). I'm wondering how they're making money off of that?

That sounds like a great deal, and I'm sure their food tastes way better than Subway. Since it's a bar, they might make up for the extra costs from the alcohol sold. I'm not certain if that's the actual reason, though.

[tollbaby]

Side note: I LOVE the new bar I've found (to replace the one that closed down). All sandwiches are $5 during certain hours. Hubby ordered their largest burger with double everything and it was still $5 (normally would be $10). I'm wondering how they're making money off of that?

booze. People come in, order a sandwich and have a few beers while they're at it. Bar food is generally cheaper because all the money is made on alcohol

[Ree]

Last but not least:

-5 footlong chicken bacon ranches from one person.

If I want to order 5 footlong chicken bacon ranches, I don't see what the big deal is. My money is just as good whether I order 1 or 5, or whether I order a variety. (That happens to be my favourite sub.)
Can you explain why you mentioned this is an annoyance, because I really am confused. (I've never worked in a Subway.)

Hmmm...random thought....
I am a very picky eater...(although you wouldn't know it to look at me.)

I always joke to myself that one day, I am going to go all SC and demand a discount because a basic sub (or hamburger at other fast food places) includes basic dressings and condiments in the price. A customer pays extra for anything over and above that.

I, on the other hand, do not add anything extra to my subs or burgers.
In fact, I don't even get the basics on mine.

If I get the chicken bacon ranch, I get the cheddar on it, ask for it toasted, and then only a very light bit of dressing and that's it.
I get none of the other things that people can add to their sub for the basic price.

Same on a burger.
Nothing only the burger and ketchup with the bun.

So, therefore, since the basic price allows for the basic condiments, I should get a discount since I don't order them.
(I am not serious. Just being facetious. Don't shoot me.)

[LingualMonkey]

1. The "Nine Grain" people.
-Wheat or honey oat, motherfuckers!

I've made that mistake. It's not that difficult of a mistake to make, honestly. While I'm sure it gets annoying when three dozen people make the mistake in the same shift, one of the breads looks nine-grainy, and the other really doesn't.

-5 footlong chicken bacon ranches from one person.

Seconding the earlier question. Why is five sandwiches from one person any different than five people in a row ordering the same thing? I've gone to a Subway and ordered four or five sandwiches for takeout. Sorry if that's a problem, but I'd rather not have to wait in line five times, once for each sandwich.

[it'srefurbished?]

-"What kind of cheese?" ....."Yes". <--Stop it!

!!!

I go to Subway A LOT since it's the only restaurant in the vicinity of my work, so if I haven't packed anything it's usually Subway or some sort of terrible 7/11 food. I cannot count on my hands how many time's I've heard this exact line from another customer while I wait in line. Usually the "sandwich artist" gives up and puts white cheddar on after asking which TYPE they'd like 3 or 4 times, usually as the customer's responses become more and more frustrated ("I SAID YES I WANT CHEESE!!!")

Another funny Subway story is when I was ordering some old lady came in, I guess she's never been to Subway before, and instead of ordering something on the menu, she starts point vaguely at the meats saying "I want that... And that... And that...". The guy working shot me a look like "Wow, does she not realize there is a menu!?"

I guess I should ask though, is it common practice for people to do that where you work, Tigress? If so, what would you charge them if they where just picking a random assortment of meats and veggies?

[TelephoneAngel]

Not to say that people aren't sucky, but I find it incredibly difficult to hear over the counter at subway especially if the sandwhich artist has a quiet voice, i know sometimes they had difficulty hearing me as well, worse if the place is packed out and there is the sound of customers as well

[Kristev]

That's why, when I go to Subway, I order the exact same sandwhich every time.

Start with the meatball sauce, but not the meatballs. Pepperoni, seven slices. 4 slices of Swiss cheese. Toast it. Onions and parmesan.

And that's it. Same way, every time.

But then, I invented this sandwhich about ten years ago.

[Magpie]

So, therefore, since the basic price allows for the basic condiments, I should get a discount since I don't order them.
(I am not serious. Just being facetious. Don't shoot me.)

Back when my parents were in school there was a place here that charged you extra (on the order of 5 cents) if you got your coffee with milk and/or sugar.

[SubwayGirl]

I always tell the customers when they order that the extra meat or bacon or cheese cost extra. This is because we had a customer that ordered a double meat chicken sandwich and when he got to the register and found how much extra it cost proceeded to throw it at us!

I get the Nine Grain question. The bread sign that they are looking at says Nine Grain Honey Oat and Nine Grain Wheat. They invariably come up and just ask for the Nine Grain. They looked at the sign in the first place, but failed to finish reading. Sometimes I tell a regular that we are all out of the Nine Grain, but I have some Eight Grain available. LOL

I thought I was the only one annoyed by the "Trading Spaces" Impersonators. I guess I am not as annoyed that they rearrange the dining room as much as I am annoyed that they don't put it back.

I get more annoyed by the families that bring McDonalds food in. We are not in a food court and I should not have to pick french fries up off of the floor!

[fireheart]

Re the 5 footlong question:

I'm guessing that it may be due to the fact that the people involved would be coming in at a busy time, therefore making other customers wait.

[TheTigress]

To answer a few questions, the reason why the chicken bacon ranch is an annoying sandwich is because during the whole "everything is $5 dollars" promotion, that's ALL people order. (which is going on right now) Because it's the most expensive "$5 dollar footlong" people can get. Subway actually loses money during this whole promotion because everyone stocks up on the expensive subs. (I think corporate makes all the profit but the franchised stores suffer) It also means we run out of it really quick because that type of chicken isn't something you can just go and get a package of and re-stock like turkey or ham, etc. We have to actually prep the meat and weigh it in those little boats.

No matter if you double order on inventory, we can still run out of those chicken strips because we also use those for the teriyaki *another sandwich people want to order mass quantities of, hence the "Chicken Fetish Club" terminology* and two more "chicken" sandwiches. Then when we run out, we get to hear all the bitching and the demands to go into our "magical back room" to get more. My Subway is a franchise so we only get one delivery a week.

We don't get very many cases of people trying to make custom sandwiches, but when someone comes in and wants a "custom sandwich", they always end up just getting a turkey or a ham. No joke. But if they wanted a custom sandwich like a turkey with those chicken breast pieces on it, then we would have to charge double meat for it.

[underemployeed]

I love the Chicken Bacon Ranch, but hated spending $7 on it. Especially when people did it under the spec for how much meat is on it. And $5 is just a nice number. I love how the all the promo material says ANY sub. But really small letters says "except premium and double stacked" which I think rules out a whole 2-3 subs. I would love for them to say "MOST subs $5" because well it would amuse me to not have to call a lawyer to explain the terms and conditions on ever offer on tv. or for the fact I need a magnifying class to see the rules up close compared to being able to see ANY from 50ft away without glasses.

My brother used to own a quiznos and hated when they did one of their specials because it wasn't till the end of the promotion they changed specs and allowed for little bit less ingredients since all the franchises we lossing a ton of money. especially when your employees were giving out free drinks to people all the time and well thats where the money is. whats it cost $0.25 for the cup, ice, sryup? they want 1.50-3.5$ anymore

[Andara Bledin]

-Title says all. At least it's not my money.

Well, it is, but in a very, very indirect manner.

I'm always fighting with co-workers over the fact that their mistakes affect all of our bonuses because they just shrug it off like it doesn't mean anything. (we're a small company, so every dollar counts)

All sandwiches are $5 during certain hours. Hubby ordered their largest burger with double everything and it was still $5 (normally would be $10). I'm wondering how they're making money off of that?

They're probably running it as a loss leader. Cheap burgers to get people in the door, and then they get to sell lots of massively marked up drinks while they're there.

I always joke to myself that one day, I am going to go all SC and demand a discount because a basic sub (or hamburger at other fast food places) includes basic dressings and condiments in the price. A customer pays extra for anything over and above that.

Facetiousness aside, those base condiments are a "value added" item that they "give away" for the purchase of the item. If you want more than what is included free, then you have to pay extra.

Sure, it's all a matter of semantics, but wars have been started for less.

^-.-^