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Where I work, we must not call the customer a liar but we are allowed to say that we find what he is saying "unlikely".
But of course then you have to deal with the customers screams of "Are you calling me a liar!!!!1111eleventy!!"
Random conversation: Me: Okay..so I think I get why Zoro wears a bandana
DDD: Cuz it's cool
So, by using the Doctor's reasoning, bow ties, fezzes and bandanas are cool.
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