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  • Nice try.

    So, I work for a fancy soap store. But unlike other fancy soap stores, my store doesn't test on animals, and tries to use lots of natural stuff and fresh ingredients.

    There is a woman, about 22 in my store looking around. She has a basket and I've asked her if she has been to one of our stores, and does she know our product and she says yes.

    So she's done and she comes up to the counter and I start to total her up.

    SC: So, is any of this stuff on sale?

    Me: No, miss we don't really do sales here, we have more promotions. Right now its our kit here for $20 that you get six unpackaged products.

    SC: So any six around the store?!?

    Me: No, just these six that come with the kit. (picks up kit and shows her again)

    SC: Well at (other Store) They always have buy two get one free deals. Do you do that?

    Me: Very rarely, and usually around the Winter holidays.

    Sc: Well will you match what they do? I think that you should do it! I spend lots of money here! (ummmmm I've never seen you before and I work here full time)

    Me:I'm sorry Ma'am but I really can't do that. My company will not permit me to do that. I cannot give you a special or discount of any kind except for the promotion that we have going currently.

    Sc: Well then you better give me lots of free samples! and Big ones too!

    Me: I'll see what I have in my bin

    ( I look down and rummage around in a pretty full bin. I pull up a piece of oregano soap and three pieces of deoderant and some shaving creams, all in little pots, I put them at the bottom of her bag and put in all her other stuff)

    Me: your total is XX.xx thank you and have a nice day.

    SC: Bye! you could be nicer you know.


    Sigh. If only you knew little one how close you came to being pelted by bath bombs. Leave my domain at once.
    http://footloosecomic.com Pirate Faeries!!

  • #2
    Quoth Animae View Post


    Sc: Well will you match what they do? I think that you should do it! I spend lots of money here! (ummmmm I've never seen you before and I work here full time)



    Don'tcha just LOVE when they declare how they spend lots of money someplace? It's as if that entitles them to special treatment

    Comment


    • #3
      The smile and nod method works really well with these guys. "I think you should give me one if I buy two!" *smile and nod* "Your total is $34.72." "I said I think you should give me one for two!" *Smile and nod* "I did hear that. Will that be cash or charge today?"

      Don't even give them room to be stupid. Just because they think you should give them something, doesn't mean you're obligated for anything.

      Comment


      • #4
        Ooooh I think I know what chain store you work for. Does it start with a “L” and rhyme with “blush”? I’m pretty sure the SC shops at Bath&Bodyworks.

        Yah, they do have better sales, but she didn’t have to be such an ass about it. After all you could have just told her if she likes there product so much and there prices she should shop there. Otherwise the prices are what they are, be a big girl and deal with it. But that would make sense.

        Comment


        • #5
          If their products are always on sale then they never are. They're just charging you more from the get-go. Chee. Some people and their lack of basic math sense.

          Comment


          • #6
            Quoth Oser Prillan View Post
            Don'tcha just LOVE when they declare how they spend lots of money someplace?
            "Well...if you really DO spend that much, there's no need to ever give you freebies or a special deal. After all, you'll buy all yer stuff at full price, evidently..."
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
            "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
            "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
            Acts of Gord – Read it, Learn it, Love it!
            "Our psychic powers only work if the customer has a mind to read." - me

            Comment


            • #7
              Quoth KitterCat View Post
              Ooooh I think I know what chain store you work for. Does it start with a “L” and rhyme with “blush”?
              I was going to ask the same thing! Because if so, I LOVE YOUR PRODUCTS!!! I buy stuff allllll the time--the sales associates at the nearest store know me by name. And because they've seen how much product I buy, I get tons of samples! I love the forums, too.

              </bath product geekout>

              Comment


              • #8
                that would be the one!!!

                I really don't have that many SCs, but when I do, whoo boy.


                But it is the most amazing job I've ever had. Closest thing to Empire Records out there.
                http://footloosecomic.com Pirate Faeries!!

                Comment


                • #9
                  Quoth Animae View Post
                  But it is the most amazing job I've ever had. Closest thing to Empire Records out there.
                  That's the impression I get from my local store. I made my first trip there on a rainy evening, and the mall was almost empty. The employees in the other stores all seemed bored and listless, leaning against counters or texting on their phones. When I turned the corner and saw The Amazing Store of Bath Awesomeness, the employees were dancing around, singing along to the radio at the top of their lungs.

                  Comment


                  • #10
                    We try to have that vibe. It's a fun store, and as long as you don't hold your nose when you walk in and ask me what stinks, your going to have fun.

                    I HATE it when guys walk into my store and do that. And it just seems to be guys who do that. Dude, I know it smells strong in here. If you don't like it, stay outside.
                    http://footloosecomic.com Pirate Faeries!!

                    Comment


                    • #11
                      I would only ask if you had anything lavender or cinnamon-scented (not both, thankfully!)
                      Customers should always be served . . . to the nearest great white.

                      Comment


                      • #12
                        Quoth Animae View Post
                        We try to have that vibe. It's a fun store, and as long as you don't hold your nose when you walk in and ask me what stinks, your going to have fun.
                        Heh. I can smell my local store when I come up the steps from the parking garage: it's AMAZING! I have learned, however, not to reject any product just because it smells odd in the store. EVERYTHING smells odd in the store after a few minutes. However, once it's in the little yellow bag and in my purse, it always smells AMAZING!

                        (Of course, I have an odd taste in scents: my all-time favorite product is the bar that's only sold online that claims to smell of martinis and tobacco.)

                        Comment


                        • #13
                          Quoth NiennasMaid View Post
                          Heh. I can smell my local store when I come up the steps from the parking garage: it's AMAZING! I have learned, however, not to reject any product just because it smells odd in the store. EVERYTHING smells odd in the store after a few minutes. However, once it's in the little yellow bag and in my purse, it always smells AMAZING!

                          (Of course, I have an odd taste in scents: my all-time favorite product is the bar that's only sold online that claims to smell of martinis and tobacco.)
                          Villainess?

                          I like the tobacco, vanilla and leather one. Smells exactly like an ex boyfriends jacket.
                          EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

                          Comment


                          • #14
                            I love the store but unfortunately I can't linger too long as the clashing scents in the store give me migranes.

                            Comment


                            • #15
                              I think that's the wuss.

                              And some stuff smells odd. but that odd smelling thing is going to be the thing that makes it work.

                              I also grow weary of twelve year old boys coming in and asking if my fizzys will make the bathtub explode.
                              http://footloosecomic.com Pirate Faeries!!

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