Guest: Dave, I checked in and 2 of the 4 bedrooms in my unit are missing TV's
Me: ok well only 2 of the bedrooms have TV's and unfortunately, I dont have any loaner TV's
Guest: no, no, no......that is unacceptable......had I known there werent TV's in every bedroom, I wouldnt have booked with you people
Me: were you told it had TV's in every bedroom?
Guest: no, I just assumed....every other place I stay, all the bedrooms had TV's....I had no reason to think this was any different. Now I want my TV's and I want them now
Me: we dont have any
Guest: well you better find a way to make it happen or you'll be hearing from my lawyer. Do you understand me, you son of a bitch?
I hung up
Guest: Dave, I dont like being hung up on. Now you've really made me angry. You get me my goddamn TV's or I will cut your fucking balls and feed them to you and I am not even kidding.
I hang up again and call security
She calls back
Guest: Dave, I dont think it was necessary to call the police on me. I was angry with you and rightfully so. It was righteous indignation. How dare you. I have never been so humiliated as when the cops showed up here. I felt like a criminal thanks to you.
Me: you threatned me with physical violence
Guest: oh grow up, Dave. Do you seriously think I'd do that? I was just frustrated because you hung up the phone on me for no good reason
Me: you called me an SOB
Guest: well thats what you are
CLICK
She calls again ranting and raving but got a coworker who hung up om her. We finally blocked her calls.
Me: ok well only 2 of the bedrooms have TV's and unfortunately, I dont have any loaner TV's
Guest: no, no, no......that is unacceptable......had I known there werent TV's in every bedroom, I wouldnt have booked with you people
Me: were you told it had TV's in every bedroom?
Guest: no, I just assumed....every other place I stay, all the bedrooms had TV's....I had no reason to think this was any different. Now I want my TV's and I want them now
Me: we dont have any
Guest: well you better find a way to make it happen or you'll be hearing from my lawyer. Do you understand me, you son of a bitch?
I hung up
Guest: Dave, I dont like being hung up on. Now you've really made me angry. You get me my goddamn TV's or I will cut your fucking balls and feed them to you and I am not even kidding.
I hang up again and call security
She calls back
Guest: Dave, I dont think it was necessary to call the police on me. I was angry with you and rightfully so. It was righteous indignation. How dare you. I have never been so humiliated as when the cops showed up here. I felt like a criminal thanks to you.
Me: you threatned me with physical violence
Guest: oh grow up, Dave. Do you seriously think I'd do that? I was just frustrated because you hung up the phone on me for no good reason
Me: you called me an SOB
Guest: well thats what you are
CLICK
She calls again ranting and raving but got a coworker who hung up om her. We finally blocked her calls.
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