Quoth Sarcastro
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Special cases. Customers that you HAVE to mess with. *language*
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"Only in our dreams are we free. The rest of the time we need wages." - Terry Pratchett
Emissary of Minong - my blog and its Facebook page
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Totally. Don't mind me. I'm going to my happy place. While you're rattling off the 50 reasons why we should compensate whatever arbitrary amount you demand because your power was out for two hours, I'm thinking about how awesome it would be to have a fast spaceship and a Wookee co pilot/best friend. Once you stop talking I repeat the same thing I've repeated 3 times already. I don't mind when the customer fights with me, I have a million day dreams ready for this daily occurrence. If they only knew I was ignoring them completely when they rant I wonder if they would just keep talking. I figure a lot of them would as most of them just call in to hear the sound of their own voice.
But that's why I'm always super nice to CSR's. I try to keep it short and stick to business so I don't mess up their stats. Also they could be like me and make my life hell.
Every now and then I'll check back on my special cases and laugh at the comments some reps leave. The noobs have no idea how to handle these guys. But since I'm basically insane from having worked customer service since I was 17 I'm the one that likes to take those calls.
But yeah man, bartenders usually ignore me until they serve me my first drink and see the tip I leave them. When I come back up to the bar they get right to me. I over-tip like a mad man. Bartenders are people you want to have as friends. They are the gate keepers to sweet inebriation. Inebriation needed to forget I could have gone to law school and just avoided all this bs.
Don't really have time for Team Fortress 2 any more. Played it on my friends account. Then got my own. downloaded it and got addicted to portal instead. Now I'm sort of stuck on Zombie Driver for no specific reason. Ok, I like to mow down hordes of zombified customers in a fast car armed with missiles. Need to prepare for when the necropalypse actually happens.
Quoth protege View PostI work for a brokerage, and because my firm deals mainly with other brokerages (and not individual clients) I don't get very many opportunities to mess with customers. Still, there are a couple of idiots I have to deal with.
For example, we have "Donald." This guy will see our listings posted somewhere, and will call in...show bids that are miles away from where we'd sell them. Then he'll whine about how we "don't want to deal with him." Sorry, but fuck you, Donald. We're not going to take a loss on something because you're a cheap bastard. We know what our listings are worth. Buy the bonds, don't buy the bonds...we don't care. If you don't, someone else will...and they'll be willing to pay full price for them.
Don't get me wrong--he seems to be a nice guy--but the minute he starts whining, I start to tune him out. In fact, when I hear his voice, I can feel my eyeballs glazing overI also don't like the guy, for other reasons. Mainly, because he's pestered us on a (no longer) daily basis on things for 6 years, and hasn't purchased a thing!
Yet, I'm still "obligated" to send him lists of items. If I don't, he whines to my boss, and I get into trouble. Too much effort for no return
Or maybe you could use something a little less illegal to threaten him with.
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Quoth rentalcarguy View PostNote to SC: Don't mess with the guy who has the power to make your life miserable.
I'm a travel agent and I have never, EVER stuck someone who pissed me off into a center seat near the lavatory on a cross-country flight.
Shame on you!
/end sarcasm
"So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13
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Quoth Peppergirl View PostI find this offensive!
I'm a travel agent and I have never, EVER stuck someone who pissed me off into a center seat near the lavatory on a cross-country flight.
Shame on you!
/end sarcasm
I... I... I love you. That sticking a jerk customer next to the toilet in a center seat for probably 9 hours +... it's art.
Feeling the power of the dark side of the force! Oh and thanks for merging my posts. I promise to not be lazy and edit the ones I have in the future like I've got some decency.
Seriously this place is great. I knew I wasn't the only one!
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Quoth topaz1117 View PostI registered just to tell you...
You're my hero!
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Quoth Sarcastro View PostI... I... I love you. That sticking a jerk customer next to the toilet in a center seat for probably 9 hours +... it's art.
Feeling the power of the dark side of the force! Oh and thanks for merging my posts. I promise to not be lazy and edit the ones I have in the future like I've got some decency.
Seriously this place is great. I knew I wasn't the only one!
I think you're confused...I said I DIDN'T and WOULDN'T do such a thing.
And don't worry about it - merging has nothing to do with decency. At least not much."So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13
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Quoth Peppergirl View PostI love you too!
I think you're confused...I said I DIDN'T and WOULDN'T do such a thing.
And don't worry about it - merging has nothing to do with decency. At least not much.
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Ah, you have to love the power of the travel agent. We are the ones who can make sure you get the center seat, down the back, by the lavatory, with no recline, next to the screaming baby, and that you get the vegetarian/low carb/gluten free meal.
I am not saying that we do that, but you know, a couple of little codes into our system and hey presto.
As for the seat next to the lavatory thing, the best one I heard was one of our corporate clients, getting a 10 seat private jet. 9 seats were, you know, seats. 1 seat was a leather covered cushion on top of the lavatory. Not sure how accurate the claim was, but there you go. That really is travelling in comfort.
C.Nothing in this world will ever be truly idiot-proof as long as they keep making more effective idiots... -EricKei
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Quoth Peppergirl View PostI love you too!
I think you're confused...I said I DIDN'T and WOULDN'T do such a thing.
And don't worry about it - merging has nothing to do with decency. At least not much.
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Ah, yes. I like to think I'm nice to people because I like to be - but I'm well aware that, when I'm the customer, it has benefits!
And from the other side of the counter, it was so much fun to watch the SCs turn red and splutter, while I remained friendly and polite. "I'm so sorry that happened, Ma'am! I really wish I could break the rules for you, but we're simply not allowed to [whatever]." Repeat ad nauseam, until SC has steam coming out of the ears, then offer: "Would you like me to call the manager?"
Which was great, because the manager was a bee-yotch on wheels. She hated me, and hated even more that she could never get anything on me. So she'd start by being nice, meet the sucky, and fireworks would commence.
Karma got her, thanks to a SC fraudster... I think I'll post that story!
PaxI don’t have enough middle fingers to show you how I feel about you.
- Twitter, via Boredpanda.com, via Youtube
Right. Well. When you manage to pull the concussed deer of your intellect away from the oncoming headlights of life let me know. - Grave keeper
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Quoth Sarcastro View Post...f*ggot *ss! Gggggo ffffff*ck yourself!
Me: I'm... just... not that flexible.
RM: F*CK YOU! *click*
snip
...or am I truly the only a-hole that enjoys messing with these guys?
Why yes.... I have used that. I opened up the flood gates a bit when I found out I was being laid off my old job, and knew I only had to put up with customers from there for only so much longer.
Now, for the most part, I deal with a better class of customer.
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Quoth Sarcastro View PostExample 2: "Rageman"
This guy calls in so incredibly angry that he stutters and tries his best to make you as angry as he is....
<snip hilarious pwnage>
Me: I'm... just... not that flexible.
RM: F*CK YOU! *click*I totally do not feel sorry for these guys. They get themselves into trouble and think that pitching a massive conniption fit and screaming like a banshee will get them what they want. They deserve to drive themselves into an early grave.
I don't have an attitude problem. You have a perception problem.
My LiveJournal
A page we can all agree with!
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Quoth Sarcastro View PostIf you worked at a busy hotdog stand, and had a customer that came up to you and asked you what toppings you had and complained incessantly about the brand of ketchup or how you should be wearing a hair net and gloves. You'd probably be ok with it if every now and then he paid you for a hot dog. But let's say this customer never actually bought a hotdog, just stood there while I had customers waiting in line and complained. Would you not eventually grab a bottle of horseradish and violently introduce it to his rectum sideways?
We get customers like that ALL THE TIME.
We do not serve them and once they start talking smack we call the non-emergency line and the cops come visit. We just don't put up with the bullshit. Already had one threaten Dad (cops LOVED that silly drunk because he had drugs on him).Now a member of that alien race called Management.
Yeah, you see that right. Pink. Harness.
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