Can I see some ID?

[Bugg]

They try to make us upgrade memberships, apply for cards...etc when ringing orders, they also have people going around scanning people's membership cards and then asking them basically the sme thing they were just asked by the cashier..it is seriously irritating, and I can only agree with the customers on this....when I shop, I just want to buy my items and leave. What I'd like to know is, when did it become considered better customer service to constantly push items, services..etc, personally, instead of through displays and signage which can be ignored alot easier than the poor casheir who has to launch into a sales pitch every 45 seconds. Does management realize they are creating sc's?

I would think alot of people are like me, they just want their items, not some shopping 'experience'

[Kiwi]

Being the naughty girl that I am, I will use kyle's credit cards for purchases (dont worry I give him the cash back) but I cant get a credit card here yet and my NZ once charges me $5 per purchase PLUS a crappy exchange rate

I sign with his name, not one person has checked yet

hes usually with me but gets bored and goes to sit down or is on a call just outside the store...so instead of bothering him I sign it instead

naughty naughty I know (although I promise I would never make a fuss if they noticed)

[RecoveringKinkoid]

See, that's my thing. Bottom line: I just want to get my stuff and get out quickly, preferably with my privacy intact.

I mean, picture yourself Christmas shopping, for instance, and remember how long it took you to check out. Now imagine how fast you that line would have moved if the cashier wasn't forced to badger your for personal info unrelated to the transaction, sales info, and offers for credit. It's not fair to you the customer, and it SURE isnt' fair to the poor cashier. Imagine how sick they are of it.

I actually talked to a cashier in Belk about it (they're probably the worst) and she actually said they were instructed to be persistant and aggressive about it, something she said she absolutely refused to do. She felt it was wrong. She was a nice lady,and we had a good conversation. (it's the south....we do that, chit chat familiarly with strangers. )

I myself never give out false information. The reason being I want the cashier to have to enter in that I refused to give out the info rather than have her company think I complied. Compliance sends the message that I think their requests are okay, even if it's wrong info. I just politely refuse to comply at all. Although others have suggested that if half the collected info is false info, than the entire database becomes useless, and eventually, that will probably make them stop doing it, too. That makes sense.

[LostMyMind]

Worst one for me is when they ask for my phone number. And I tell em, "Don't got one, I'm deaf and don't need a phone." and they still ask for one again.

[purplecat41877]

I believe there are special types of phones that deaf people use. They're called TTY's and the deaf person types what they want to say.

[MadMike]

Worst one for me is when they ask for my phone number. And I tell em, "Don't got one, I'm deaf and don't need a phone." and they still ask for one again.

For the first six months when I was living in my first apartment, I was so broke I truly didn't have a phone. I wonder what they would have done then?

[AFpheonix]

The only time we have to ask for ZIP codes is for American Express, and if I try to put one in that is not actually the person's ZIP for where the billing statement goes, it will not go through. I guess it's a security precaution with our setup. That's the only CC that does that, though.

I just use the ZIP code for work when asked for mine, and my childhood phone #. Keeps the cashier out of hot water, and keeps marketers off my back. Everyone's happy.

[Mixed Bag]

I believe there are special types of phones that deaf people use. They're called TTY's and the deaf person types what they want to say.

I've heard of hotlines, but that's a PUNCHline waiting to happen...

[amarisse]

so many people complained about id where i work that we no longer check id nor do we even check signatures. Its also been annoucned on radio stations about how the manager will return anthing so that if you dont want somethign come there. Its sad ot see that they can call on 2 cashiers for a saturday but need 5 people on returns and still thers a huge line.

[LostMyMind]

I believe there are special types of phones that deaf people use. They're called TTY's and the deaf person types what they want to say.

Yep, so why should I pay $30 to $40 a month for a phone to talk to nobody on a TTY that almost nobody has anymore. I have a TTY, I know of maybe 3 or 4 other deaf folks (not counting my sister who lives less than a min drive from me) who still have one that isn't mothballed. Most business still won't take calls from relay services so even for that, it's a waste of my time and money.

Hate to break it to ya, most deaf folks have moved on to text messaging/IM.

[kellee]

At my old job (i was a cashier in a half restaurant/half store) about once a year corporate would make us ask for a zipcode on EVERY transaction. The computer actually made us put in a zipcode before it would allow the sale to be completed. This was a HUGE pain in the ass; but CORPORATE was requiring it, not us the cashiers. Yes, I got plenty of people that were nice about it, then I got some crabs who were all uptight-" No, I don't wanna be mailed stuff!" That is retarded. How many people are in just ONE particular zip? Hundreds to Thousands... Well if I did not want to give out my zip code (for whatever reason) I think its more polite to LIE and give them say...your friend's zip code...then to give them an outright "no'

[ringo]

We had csr's putting in boggus zip codes.. so we stopped asking for them.

[alphaboi]

If I'm paying with a check or credit/debit card I'll gladly give out my ZIP code, but if I'm paying with cash and I'm not signing up for anything I won't give it out. Radio Shack used to do this alot. I'll politely decline and if told they can't complete the transaction without one I'll buy it somewhere else. I don't flip out and accuse the cashier of anything. I know it's only done for marketing research.

[Dragon_Dreamer]

At CVS, we only ask for a phone number if the person can't find their card... and that's ALL it gets used for. No calls, no nothing. Ads only get sent to people who opt in, and we're given special store cards for people who don't want a CVS card, and refuse to get one. I even TELL those customers to ask the cashier to use it, since we're not required to, otherwise.

This is partly why I work for CVS. They don't sell the information, and the coupons that print out, except for a few special ones, are all generic. So funny to give a panty liner coupon to a balding, old, single guy.

[RichS]

Most business still won't take calls from relay services so even for that, it's a waste of my time and money.

Yes, that's true, because of the Nigerian scammers using free TTY calls.

I stll take them, but am reconsidering, especially after the last call. I mean, asking if we have "any laptops or jewelry" is a dead giveaway (we sell computers & vacuums).