BG/ This happened when I was temping, just before Christmas. I was working in a mail room in a massive bank in London. Mail room was contracted out to a different company.
When sorting outgoing post, I came across an envelope addressed to Dublin with a post-it 'courier please'. No courier requests were dealt with in the mail room. /BG
BM = Bossman
Me
SC = Stupid Customer
AT = Stupid's Admin Team person
BM opened the envelope to find out who it was from and called them. I only heard one side of the convo.
BM - Hi, this is BM from mail room. I have an envelope here that you have requested to go via courier.
SC - ............
BM - Well, to begin with, we don't have anything to do with couriers. You will need to email blahblah to arrange for a courier.
SC - ..............
BM - Ok. Can I just ask what type of courier did you want to book?
SC - ............
BM -
A bike courier? As in a bicycle courier?
SC - ..........
BM - Do you know where Dublin is?
SC - .............
BM -
No, it is not in London SC. It is not even in the UK. Dublin is in Ireland. It is a separate country. Where are you located in the building SC? I am going to have one of my team bring this back to you.
SC - ............
BM - They will be there in 5 minutes.
As soon as Bossman hung up, all 5 of us burst out laughing. When we calmed down and could breathe, I won rock, paper, scissors to take it back to SC.
First had to take it to Stupid Customer's Admin Team person. SC didn't know where they were located in the building, only the floor number.
Me - Can you point me to SC, I have an item to be returned to him.
AT - I will call them over.
(twiddle thumbs while waiting for SC to answer phone and locate their own Admin Team)
SC - Are you sure this can't be couriered?
Me - Yes, I'm sure. It can go via Royal Mail or DHL but not by courier.
SC - But Dublin isn't that far away.
AT - Why can't it be couriered? It's in London.
Me - Dublin is not in London or the UK
AT - Are you sure? I swear it is. I've been there.
Me - I know it's not. Dublin is not in London. Dublin is in Ireland. Ireland is not in the UK. Ireland is a different country. It isn't even on the same land mass.
(rinse and repeat 3 times)
SC - Ok I will have to send it via DHL then. (wanders off)
AT - I'm sure Dublin is in London
I had to walk away at that point before I said something that would get me fired.
As I'm walking away, I hear 'But I'm sure it's in London.'
Bossman had vetoed my idea of printing out a map showing where Dublin is and where London is.
When sorting outgoing post, I came across an envelope addressed to Dublin with a post-it 'courier please'. No courier requests were dealt with in the mail room. /BG
BM = Bossman
Me
SC = Stupid Customer
AT = Stupid's Admin Team person
BM opened the envelope to find out who it was from and called them. I only heard one side of the convo.
BM - Hi, this is BM from mail room. I have an envelope here that you have requested to go via courier.
SC - ............
BM - Well, to begin with, we don't have anything to do with couriers. You will need to email blahblah to arrange for a courier.
SC - ..............
BM - Ok. Can I just ask what type of courier did you want to book?
SC - ............
BM -

SC - ..........
BM - Do you know where Dublin is?
SC - .............
BM -

SC - ............
BM - They will be there in 5 minutes.
As soon as Bossman hung up, all 5 of us burst out laughing. When we calmed down and could breathe, I won rock, paper, scissors to take it back to SC.
First had to take it to Stupid Customer's Admin Team person. SC didn't know where they were located in the building, only the floor number.

Me - Can you point me to SC, I have an item to be returned to him.
AT - I will call them over.
(twiddle thumbs while waiting for SC to answer phone and locate their own Admin Team)
SC - Are you sure this can't be couriered?
Me - Yes, I'm sure. It can go via Royal Mail or DHL but not by courier.
SC - But Dublin isn't that far away.
AT - Why can't it be couriered? It's in London.
Me - Dublin is not in London or the UK
AT - Are you sure? I swear it is. I've been there.
Me - I know it's not. Dublin is not in London. Dublin is in Ireland. Ireland is not in the UK. Ireland is a different country. It isn't even on the same land mass.


SC - Ok I will have to send it via DHL then. (wanders off)
AT - I'm sure Dublin is in London
I had to walk away at that point before I said something that would get me fired.

As I'm walking away, I hear 'But I'm sure it's in London.'
Bossman had vetoed my idea of printing out a map showing where Dublin is and where London is.

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