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During my shift yesterday I was the manager on duty and this usually means I get shifted around to cover people’s breaks. My first story happened when I was taking orders on drive thru and my second story was when I was taking orders on counter.
Drive Thru
Me *opening spiel* Go ahead and order whenever you are ready.
SC “Okay, I have a question for you.”
Me “Go ahead.”
SC “What is the difference between the muffins and the biscuits?”
Me “Well, they are basically the same, but one is a biscuit and one is a muffin.”
I thought she might go into greater detail, because the question just seemed so weird that I figured she MUST be wanting to know cooking techniques or price difference or something, but she seemed satisfied with that answer as she ordered a muffin and pulled forward.
Counter
SC “One senior coffee, please, black.
Me “Ok, 27 cents please.”
SC *mumbles something about a larger cup*
I assume he wants to know if there is such a thing as a senior medium or senior large, as all we have advertised is the senior small, so I say:
Me “We can do a large senior coffee for 54 cents.”
SC “No, no, no, I was asking if I could get a larger cup for the same price since I am taking it to go and I won’t be staying here to get the refills so I want a larger cup to make up for that.”
Me “Err… no…. it doesn’t work like that. If you want a larger cup I have to charge for it whether you stay or leave.”
He accepted my answer, but the other manager that was there decided to apologize profusely for it as he has NO spine whatsoever and gives customers whatever they want for whatever price they want. He once gave out $11 in ice cream for $2.50, but that is another rant.
Drive Thru
Me *opening spiel* Go ahead and order whenever you are ready.
SC “Okay, I have a question for you.”
Me “Go ahead.”
SC “What is the difference between the muffins and the biscuits?”
Me “Well, they are basically the same, but one is a biscuit and one is a muffin.”
I thought she might go into greater detail, because the question just seemed so weird that I figured she MUST be wanting to know cooking techniques or price difference or something, but she seemed satisfied with that answer as she ordered a muffin and pulled forward.
Counter
SC “One senior coffee, please, black.
Me “Ok, 27 cents please.”
SC *mumbles something about a larger cup*
I assume he wants to know if there is such a thing as a senior medium or senior large, as all we have advertised is the senior small, so I say:
Me “We can do a large senior coffee for 54 cents.”
SC “No, no, no, I was asking if I could get a larger cup for the same price since I am taking it to go and I won’t be staying here to get the refills so I want a larger cup to make up for that.”
Me “Err… no…. it doesn’t work like that. If you want a larger cup I have to charge for it whether you stay or leave.”
He accepted my answer, but the other manager that was there decided to apologize profusely for it as he has NO spine whatsoever and gives customers whatever they want for whatever price they want. He once gave out $11 in ice cream for $2.50, but that is another rant.
) that the word "corn" in the UK means wheat,barley,rye,etc...grain in general & what we call corn is maize,which is technically correct.
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