exclusions...gift cards....and stay out of my drawer!

[EricKei]

>knock, knock, knock<
Penny?
>knock, knock, knock<
Penny?
>knock, knock, knock<
Penny?

...Now in wearable format!

[simplyanother]

...Now in wearable format!

We got the think geek catalog in the mail a couple of weeks ago, and my oldest son decided that I should get that shirt. heh

[Ironclad Alibi]

No, bad penny.

A bad penny is sure to return.

[Nyx]

I read a complaint at the Glitter Hell facebook page, where a woman wanted to buy a gift card for something, but was thwarted (It's REGULAR PRICE!)

I had a woman ask me to use a coupon on a gift card today also. I say we let them, you wanna buy a $10 gift card with a 40% off coupon? Fine then the card is worth $6.

I had a woman once try to argue with me that she should be able to use a competitors coupon on a book because "Their coupon doesn't say I can't" GAH! Then go use it there!

[simplyanother]

I had a woman once try to argue with me that she should be able to use a competitors coupon on a book because "Their coupon doesn't say I can't" GAH! Then go use it there!

I get this fairly often. And you can tell they're trying to be slick, and I admire that, a bit. But it doesn't change the fact that I can't take the coupon. I just explain the rule over and over, til they get tired of me and go away.

I'm sympathetic, and do wish we had better discounts on the books, but I can understand (sort of) why we don't. Since the policy changed (what, 3 years ago?), I still haven't got a definitive answer as to whether or not our employee discount could apply (and that's just the regular discount, not the other one we get a couple times a year). So, I'm not mean or anything, I get where they're coming from. But, not my rule. I hate the rule. I've noticed on a few receipts, by the books, there's a little ND beside it (where the S or the down arrow would be).



I love it when they're really pissy and then ask me "well, where is there ANOTHER craft store in the area". Because this is supposed to make me all falling down agreeable and shit. Ha. Nope. I list other GH locations. Heh.


OT (from the rest of the post):

I post about work on another forum I visit, and it's mostly the customers who irritate the shit out of me, and they've got the impression that I loathe all customers, and think of everyone with contempt. And I... have tried and tried to explain that---it's the shitty ones who stick out, who make the most interesting (infuriating) stories (even if I'm not the best story teller). But they seem to think I'm sitting there, scowling at customers all day long, giving 'em the finger and saying "and you fuck off", instead of have a nice day. And it's not true. Most of my customers are decent, pleasant and non memorable.

I get told "Gah, why don't you get another job, if you hate customers so much". I usually get that comment after they see themselves in one of the stories I've told. I am not certain the point of this paragraph, other than venting. Possibly because I realize that the folks here are more likely to "get" it, than they are. Or something.

[emax4]

I had a woman once try to argue with me that she should be able to use a competitors coupon on a book because "Their coupon doesn't say I can't" GAH! Then go use it there!

If I were there I would have said, "ok, I have a coupon for a free Cheeseburger. So, based on your logic I can go to your house, present you with this coupon that in NO WAY says it can be used at your house, and you'll make me a cheeseburger for free then.. mmkay?"

[mattm04]

I only slammed a drawer on a SC once. They got within a few inches of the top of the drawer trying to "point" to the bills they wanted in change.

They got to wait while the FEM, MOD and LP kept them far back while I made the change and had a nice escort outside.

[simplyanother]

Holy shit, the "I don't want to use a debit card, can I write a check" for a gift card lady--was back today. And she comes through my line.

And goes "YOU! YOU! Were the one who told me you guys didn't take credit cards!!!!!"

Which is of course NOT what I'd told her, I had told her that we don't take them for gift cards, we can only take cash or debit.

She told me that I didn't explain it well enough, and that I had made it seem like we only took cash or debit at all. And that's why she got pissed and stormed out last week. Because she misunderstood, and apparently, I'm supposed to tell her about all forms of payment for all the objects in the store, even though she only had a fucking gift card.

Bah. Though, we got her sorted. Did all the requisite apologizing, etc. She bought gift cards, and was pleasant. I think that she just got all irritated after being in that long assed line (due to the severe understaffing) last week, and her brain shut off. I've done that before.

[Nemesis44UK]

But they seem to think I'm sitting there, scowling at customers all day long, giving 'em the finger and saying "and you fuck off", instead of have a nice day.

I AM doing that

[emax4]

Something I just realized... I have a debit Mastercard. Isn't it funny how one is a CREDIT while the other is a DEBIT? In accounting I'd rather have things CREDITED to my account rather than DEBITED.

[EricKei]

I have a debit Mastercard.

Heehhee. For all intents and purposes, it's both, as it can be used either way. No diff to the consumer (usually - e.g. the Paypal card only gives a rebate if it's run as Credit)

In accounting I'd rather have things CREDITED to my account rather than DEBITED.

Actually, it's the other way around. In accounting -- assuming that you are talking about an Asset like your bank account -- debits are increases in your cash/value, and credits are deductions. The terms "credit card" and "debit card" are essentially marketing terms; they both have the same net effect of reducing (crediting) the amount of money you possess.

[wolfie]

I said sure, cause, why not. And then, she leans over and tries to stick her hand in my damned drawer and touch my money. Oh hell no. And I tell her such (well, more politely)"I'm not trying to steal! I just want to see the pennies"

Fuck if I care. You never put your hands in my drawer. You never make the motion like you're going to do it. I wish I had had my wits more about me (other than batting her hand away) and slammed the drawer on her.

With all the Brits around here, I'm surprised that I'm the first to say "You want to put your hands in my drawers, you'd better buy me dinner first".

[dalesys]

With all the Brits around here, I'm surprised that I'm the first to say "You want to put your hands in my drawers, you'd better buy me dinner first".

Or the southerners furnituring the place with 'ah chestah drahs'.

[EricKei]

With all the Brits around here, I'm surprised that I'm the first to say "You want to put your hands in my drawers, you'd better buy me dinner first".

I was unaware that "drawers" meant that in the UK ^_^ I thought it was just here in The Deep Sa-yowth...

[BeenThereDoneThat]

Not really sure where the phrase "chest of drawers" really originated but I remember my mom, if not both my parents, using it when I was a kid, rather than "dresser". I grew up in NJ, my parents are both from NYC/Westchester, and my mom's parents were immigrants from Scotland.