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we are told that we are to give our team manager's last name-Per Company policy. their reasoning is if someone has a complaint or compliment it's easier to find the list of agent's by TM then first name-we have at our center alone 240 floor agents and 12 TMs. Which actually makes sense(wow and it's allowed), I mean you could have 50 jane smiths working there but only one of them is under TM richards.
Honestly.... the image of that in my head made me go "AWESOME!"..... and then I remembered I am terribly strange.-Red dazes
I recently had an issue with my student ID card and was told I wouldn't be charged for it. Just in case, I got the guy's first name and employee number. I had NO NEED for his last name at all. But I am glad I got his first name and employee number because when they tried to charge me for my new card I told them that "Joe, number 217, said I wouldn't be charged." And sure enough . . . they removed the charge.
But yes, long story short - if you have an employee number or phone extension, give them that instead. It's just as useful as a last name without being dangerous.
I think citing company policy is the best way to get around it. Leaves less room for argument, especially if you work in a public place like a store where anyone can just come in. At least in a call center or office building there's often some kind of security to go through, or you need a badge to get in (I can't even open the door where I'm at now without my badge; I come in an hour after the 1st shift starts and the doors are only left unlocked until 7 when all the shift people are done streaming in, and while they are unlocked you have to show your badge to security when you walk in.) When I worked in Philly it was an office building; there was security in the lobby and you needed to swipe you badge to get into your office. So someone could get up to the hallway outside but had to ring the bell and get buzzed in by the receptionist if they didn't have a badge.
Whenever we had more than one person with the same first name, they either used last initials or a different nickname on their tags, and we'd usually refer to them by last initial (eg we had Jen and Jennifer by tag, who we referred to as Jen P and Jen D when talking about them.)
I don't go in for ancient wisdom I don't believe just 'cause ideas are tenacious It means that they're worthy - Tim Minchin, "White Wine in the Sun"
You definitely want to safeguard your last name. Many states (although not all) allow people to search property records using a first and last name. It takes a matter of seconds online for someone to find out your home address. Very scary.
You know, I keep hearing stories on here of stupid bosses giving out last names and even home phone numbers. My boss ever did that he'd STILL be picking my teeth out of his brand new bunghole.
My father and I are the only two people in the phone book with our last name. I even refused to wear a nametag that had my last name on it for that very reason. I told the boss straight up to his face, "Sorry, Bossman, I ain't wearing that. Bring me one with my last name off. Too many crazies and not enough RecoveringKinkoids in this town." He complied, which was nice.
I would absolutely have a word with my boss about that.
"Dammit, I left that nametag on again! FLUK!!"
at the convenience store some dummkopf came near, and noticed my last name is whited-out on my name sticker. my bad for leaving it on my shirt while getting gas.
D: What's Your Last name?
M: ("Whothafukaryoo" look immediately given followed by the realization that I was still representing my company after hours) i dont give it out (quickly removing it and pocketing said advertisement)
D: yeah, i notice the white out and wondered why
M: (rhetorical much?? ) I don't give it out
D: Why did you print it then??
M: the printer prints it, i cant change it.
D: Well that means corporate wants it that way
M: its not corporate's name
D: isnt it policy
M: policy to promote stalking?
D: you're not that popular
M: obviously popular enough to get 20 questions from you (finally done, i grab the receipt off the pump and leave)
fortunately i think he was way into his 5th case of imbibement to remember what chain I worked. but good for me, the competition's colours are the same and these budweisasses never NEVER get the distinction
You have the right to behave badly. Anything you say can and will be used against you in a blog of my choice.
Sucks to be me. No one needs my last name. I'm the ONLY person (in a place with HUNDREDS of employees) with my first name...and it's a common one, too.
Unseen but seeing oh dear, now they're masquerading as sane-KiaKat There isn't enough interpretive dance in the workplace these days-Irv 3rd shift needs love, too
RIP, mo bhrionglóid
I never wear a nametag with my last name on. I just don't want some stalker latching on to me. I only once had someone ask me for my last name, this was at the country park; my instant reply was "Frehley". XD Everyone had a good laugh at that one. (Kudos to whoever gets that reference!)
People who don't like cats were probably mice in an earlier life. My DeviantArt.
I tend to just use the uber-mom voice when I tell them "I am the only Phe working here". It's like using the Force, I tell you.
I had some jackweed come in the other day wanting to know some coworker's phone number. I pretended to look him up, and then shrugged and told him I couldn't find anything. Look, Dude, if you were really his brother, and he really wanted to stay in contact with you, chances are, you'd already have his correct phone number.
Scared me a little.
This is where I love working in a pharmacy. I'm protected under the data protection act just like customers are . They still ask and I still tell them no one else in the village let along company has my first name.
Like other people say it's dangerous. I had an SC turn up at my door and had to nearly get the police before she understood how in the wrong she was and left.
A few years ago I posted this story as Anna.
I'm fuzzy on the details now, it's been so long...
I was working in a clothing shop. A woman tried to return a pair of pants. Now, these were non-returnable, and she had had them for a few weeks and had WORN them, but wanted to bring them back. They were maybe $10.00!!! Apparently, her husband didn't like them.
In nice red marker on her receipt one of my employees had written FINAL SALE.
I told her this.
She got mad!
I wouldn't budge and after a few minutes of screaming, she left.
Not end of story.
She came back with her son who began to yell.
'FINAL SALE!?!?!? WHAT DOES FINAL SALE MEAN!?!?'
'Exactly what it means. FInal, as in the end, no longer, nothing afterwards, NON RETURNABLE.'
Then he asked me where it said that.
I pointed out the red marker all over the receipt.
He kept yelling, sorry I can't remember, but it was all the same crap.
Then he wanted my name. I gave it to him. Now, my name is spelled differently, it's an Asian name, but sounds like a common European name. Think Blueberry but maybe Blueberri.
I spelt it for him. He looked at me in disbelief.
He flung the receipt at me and accused me of lying.
'That's NOT YOUR REAL NAME!! YOU'RE LYING!!! I DON'T BELIEVE YOU!!!!!!!'
And on in the same fashion. Then he wanted ID.
'I WANT TO SEE YOUR ID, CREDIT CARD, VISAS, SOMETHING WITH YOUR NAME ON IT!! YOU'RE LYING TO ME!'
I wouldn't give it to him and mall security was on its way.
Then in a fit of inspiration he decided that 'You dont' really work here! YOU'RE A CUSTOMER!!! YOU'RE JUST PLAYING AROUND BEHIND THERE!!!'
Oh yah, I'm a customer. I get yelled at by idiots for kicks.
Well security arrived he tried to argue with them that I was lying, I wasn't giving him my real name, and I was a customer playing around with him.
They threw him out of the mall.
It didn't end.
I received a call about a half hour later.
'Is Blueberry there?'
'Yes, speaking.'
Shocked pause....
'YOU DISRESPECTED MY MOTHER!!!! I WANT THE NAME OF YOUR MANAGER, THE ONE WHO HIRED YOU AND ONE WHO CAN FIRE YOU!!!'
It was the guy's sister. The shock was probably because hey, I really DID tell him my real name!!
I gave her my manager's name and told her she would be in tomorrow.
'FINE THANK YOU.'
Never called.
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