A mix of old and new

[Opalin]

So I've almost wrapped up my time at the paper (leaving on good terms, I can't do the paper and school this semester, I'd be crashing during a lab with fire as the safest thing to fall into) So figured I'd wrap up with some of the stranger complaints I've gotten, and some older stuff from when I worked at GameStore.


What are you doing in there?!

So my friend who helped me out last time had already commented that this particular set of apts smelled like death. I wish they still did. At least three of them now smell as though they were long term garbage dumps left in the heat.

The ones that don't have their outer doors COATED and I mean coated in ants. It's never the same door. Seriously, I'm dedicated to my job, but when your previously glass door is now a wriggling mass of black biting things, sorry. No. Not doing that. This went on for 2 weeks. I took a camera on day 2, and thank god, my boss agreed that I shouldn't have to try to get past that.

The 'complaint'

Every morning we get a paper, it can have up to 4 sections

"Start" new people who are getting papers
"Stop" people who want their paper stopped, temporarily or for good.
"complaints" Usually people who are missing their paper, occasionally crazy people.
"messages" People who are not complaining, but want something special done with their paper. Or very crazy people.

I have a customer who has, every month, put in a 'complaint'. The complaint goes like this.

GREAT JOB! PAPER AT FRONT DOOR, ON TIME, EVERY DAY! (no charge)

You'd think that should go in the message section. But no. Every single time, they have put it in the complaints section.

Crazy other vendor
This one is from GameStore

We had a vendor, I can't remember what she sold, outside our shop for about a month. She had some sort of issue with our 360 demo, pretty much every day. (Our demo units were outside our store, we had no room inside)

Me: GameStore summoner of games.
CV: Crazy vendor lady

CV: "They're playing a stomping game on the thing!"
Me: "What...?"
CV: gestures towards the front of the store "THE LOUD THING! THEY'RE JUMPING ON THINGS!"
Me: *goes to front of the store, finds two kids playing a Banjo Kazooie game, with one of them doing the "jump when your thing jumps" movements.
CV: "Seee!!!!!!"
Me: "What.... what's wrong with this?"
CV: "they've played it!"
Me: "...??????"
CV: "They'll stomp!"
Me: "They'll be fine."

Next morning began her war with the 360 to unplug it when we weren't watching, leading to us having to guard our cord, and eventually her getting banned from the px complex

I feel like I should be insulted, but mostly I'm just annoyed

RG: Random girl

Finds a girl pawing the bargain bin, and went over to see if she needed assistance

Me: "Hello? Can I help you?"
RG: "Does anyone actually play any of these?"
Me: *pauses for a moment* "Yes. Quite a few people"
RG: "But you don't, do you?"
Me: "Well, not the game you're holding, I prefer RPGs and horror titles for the most part."
RG: *stares blankly*
Me: "So can I help you?"
RG: "Do you have a boyfriend?"
Me: "Nah, don't really..."
RG: *cuts me off* "I didn't think you would, anyway, my friend wants to know if you'd date him."
Me: "I'm not looking for anyone right now." (mentally, also, not going to date anyone who doesn't have the courage to come up and ask me in person)
RG: "Hmmf. Thought so." *walks off*
CW: "What just happened?"
Me: "if I knew, I'd tell you."

[PepperElf]

I have a customer who has, every month, put in a 'complaint'. The complaint goes like this.

I've heard that each complaint actually costs the carrier. Does that still apply when the customer is too stupid to put a compliment in the right section?

Crazy vendor lady

ooo getting herself banned from a px? That's not good for her business. Sounds like she had a personal bug up her arsehole about the noise or the kids.

random girl

and maybe it's me but she sounds a bit stuck-up. i guess in her mind girls can't possibly be gamers unless it's for a man.

[bhskittykatt]

I've heard that each complaint actually costs the carrier. Does that still apply when the customer is too stupid to put a compliment in the right section?

Probably depends on how it's logged. Opalin's newspaper set-up sounds a lot like mine. As a carrier, I see EVERY complaint, whether it's a delivery error or a billing error or whatnot. If it's a damaged/missed paper that's my fault, I have to pay. If it's a billing issue or a missed section, it's not my ass on the line.

Sometimes we're short papers. I've had [major economic newspaper] stolen from my dropsite before, and that's not something that [local paper] I'm contracted through has replacement copies of lying around. If it's something where I'm not getting the supplies/I can't access the customer's house, then as long as I call it in, the complaints won't count against me (or at least they shouldn't).

Sounds like this is a case of someone in the office putting it in the wrong section. As long as no missed paper is being logged as well, the carrier shouldn't be penalized.

(At my paper, we have issues where a complaint will somehow end up in the general messages tab, which means it goes out to ALL carriers. Often if it's just under general messages, it's not linked to an address, either. I often get PO'd that I got an anonymous complaint until I pick up my second route and see the message there as well, and then I realize what's happened and it's probably not even related to either of my routes.)

[Opalin]

yep, although we don't have a general section. I don't get charged for 'compliments' but I do wish he could find a way to send them besides the complaint line, as it's still a "what did I do?! I know I didn't miss any. Is the paper thief back again?" (we have somebody on that street who steals the papers for the bags.)

and yeah, she felt very stuck up and prissy.