Quoth blas
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Pre-cooking & ordering are based on average number of customers ording that item on this day of the week at this time of year. But somehow, managers were supposed to be able to see in their official crystal balls (issued by corporate but of course paid for by wage with-holdings) that today, there would be twice the normal customers due to a tour bus on their way to view the world's largest ball of twine breaking down in front right at lunchtime, or the restaurant on the other side of town having a crazed clown set the place on fire so all their customers came to you, or all town traffic being routed past your restaurant cause escaped elephants from the zoo knocked trees down blocking all other routes through town.

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