8 o'clock shopper
We close at 7. M-F. Being a bank, people are consistently amazed at our hours. Mostly...
I was filling in at another branch. It has two customer doors. Apparently one has to be locked on both the top and the bottom. Well, another person was also filling in, and didn't realize there were two locks, so only locked one of them. Apparently, it is possible to get through the door with only one part locked. There were some balancing issues on the teller line, so we were still there at 8:10 when this charmer walked into the closed branch:
SC: Your doors are too hard to open! I need to cash my check.
CW: The doors are supposed to be locked. That lock must not have been fastened all the way. I'm sorry ma'am, but we closed over an hour ago, so I'm going to have to ask you to leave.
SC: You can't! I'm here to cash my check.
CW: No ma'am, I am sorry, but our cash drawers are closed and locked in the vault. We are closed. You need to leave the bank so I can lock up behind you.
SC: You HAVE to cash my check. [wait for it... wait for it...] It's the LAW!
CW: You cannot be here after we are closed. We closed over an hour ago, at 7 o' clock. It is after 8 o'clock. You need to leave now.
SC did finally leave, cussing up a storm, but she left. We made certain the door was properly locked after her. Thank goodness we hadn't left yet, because then the alarms would have been on, and I might have actually felt bad for her for accidentally getting the police called out on her. Though I am told they always double check the doors before walking out because they know that door is a tricky one. Glad my branch has double doors with an automatic lock on the inner one.
We discriminate against people who carry guns!
So, no arguments on whether or not you agree with the policy or not. I really don't want my post closed for fratching. Whatever one's personal opinions, our bank, like many others, has a "No guns permitted on premises" (or whatever the exact wording of the sign is) on both doors.
Had a prospective customer walk in, and complain about how we had this sign over on the doors of our corporate building next door to my branch. He wanted to do a lot of potential business (don't they always?) and it was discriminatory of us not to allow full access to people with conceal permits. What would happen if someone broke into his car and got his gun and then used it to rob our bank? Wouldn't we feel stupid then? Don't we know that people with guns save lives.
and on and on and on....
I did manage to get his actual business taken care of. Refinance of an auto loan that I did not expect to get approved because he had no income other than unemployment, and had no previous history with us. We'll usually only consider unemployment income for very short term loans or to help long-time customers, though we will also refinance our own loans for hardship circumstances. Well, underwriters actually approved his auto refinance, at which point, he wants to also see about getting his credit card transferred to us also.
and he's still going on and on with the gun stories, and how businesses like us discriminate against people who carry guns...
So I make certain he knows what we'll need in order to complete the refi of the auto loan while I'm putting in the credit card request (knowing this one would for certain not be approved). Meanwhile, I've been with him for over an hour and a half, and I was supposed to go home 25 minutes ago since tonight is not a close for me. I tell him that because it is after 6 now, the underwriters are gone for the night and I won't get an answer for him on the second request until tomorrow (HINT to maybe not TALK so much?) which he understands, and he seems ready to leave for a moment, until he launches into yet ANOTHER story,still complaining about the no-gun sign on the corporate building next door and how we're discriminating against him.
At which point he mentions to me that part of the reason he came in to do business with us is that our branch was that we did NOT have a no-gun sign on the door.
um...
Yes. Yes we DO. We very much DO have a no gun sign. On both doors. I walk him out in order to show him the no gun sign on the door he came in. And via walking him out, finally make my escape from him so I can close my office and go home! :P
We close at 7. M-F. Being a bank, people are consistently amazed at our hours. Mostly...
I was filling in at another branch. It has two customer doors. Apparently one has to be locked on both the top and the bottom. Well, another person was also filling in, and didn't realize there were two locks, so only locked one of them. Apparently, it is possible to get through the door with only one part locked. There were some balancing issues on the teller line, so we were still there at 8:10 when this charmer walked into the closed branch:
SC: Your doors are too hard to open! I need to cash my check.
CW: The doors are supposed to be locked. That lock must not have been fastened all the way. I'm sorry ma'am, but we closed over an hour ago, so I'm going to have to ask you to leave.
SC: You can't! I'm here to cash my check.
CW: No ma'am, I am sorry, but our cash drawers are closed and locked in the vault. We are closed. You need to leave the bank so I can lock up behind you.
SC: You HAVE to cash my check. [wait for it... wait for it...] It's the LAW!
CW: You cannot be here after we are closed. We closed over an hour ago, at 7 o' clock. It is after 8 o'clock. You need to leave now.
SC did finally leave, cussing up a storm, but she left. We made certain the door was properly locked after her. Thank goodness we hadn't left yet, because then the alarms would have been on, and I might have actually felt bad for her for accidentally getting the police called out on her. Though I am told they always double check the doors before walking out because they know that door is a tricky one. Glad my branch has double doors with an automatic lock on the inner one.
We discriminate against people who carry guns!
So, no arguments on whether or not you agree with the policy or not. I really don't want my post closed for fratching. Whatever one's personal opinions, our bank, like many others, has a "No guns permitted on premises" (or whatever the exact wording of the sign is) on both doors.
Had a prospective customer walk in, and complain about how we had this sign over on the doors of our corporate building next door to my branch. He wanted to do a lot of potential business (don't they always?) and it was discriminatory of us not to allow full access to people with conceal permits. What would happen if someone broke into his car and got his gun and then used it to rob our bank? Wouldn't we feel stupid then? Don't we know that people with guns save lives.
and on and on and on....
I did manage to get his actual business taken care of. Refinance of an auto loan that I did not expect to get approved because he had no income other than unemployment, and had no previous history with us. We'll usually only consider unemployment income for very short term loans or to help long-time customers, though we will also refinance our own loans for hardship circumstances. Well, underwriters actually approved his auto refinance, at which point, he wants to also see about getting his credit card transferred to us also.
and he's still going on and on with the gun stories, and how businesses like us discriminate against people who carry guns...
So I make certain he knows what we'll need in order to complete the refi of the auto loan while I'm putting in the credit card request (knowing this one would for certain not be approved). Meanwhile, I've been with him for over an hour and a half, and I was supposed to go home 25 minutes ago since tonight is not a close for me. I tell him that because it is after 6 now, the underwriters are gone for the night and I won't get an answer for him on the second request until tomorrow (HINT to maybe not TALK so much?) which he understands, and he seems ready to leave for a moment, until he launches into yet ANOTHER story,still complaining about the no-gun sign on the corporate building next door and how we're discriminating against him.
At which point he mentions to me that part of the reason he came in to do business with us is that our branch was that we did NOT have a no-gun sign on the door.
um...
Yes. Yes we DO. We very much DO have a no gun sign. On both doors. I walk him out in order to show him the no gun sign on the door he came in. And via walking him out, finally make my escape from him so I can close my office and go home! :P
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