I might be a manager, but I still throw myself behind a console twice a week for a full 6 hour shift. Helps me keep in touch with what's really happening in the store and allows me to free up the wombles for other stuff. In this case, it's training a new staff member.
Anyway, it's about 3pm on a Friday afternoon, and we're winding up her training shift, when a young male comes in and wants a pack of smokes.
Now, to buy smokes in Oz, you have to produce a photo ID. Either a drivers license or a passport. Technically, it's supposed to be only Oz or NZ licenses, but we'll accept Euro cards as well. They're a legit photo document. The rules are the same as booze -- you must be over 18. No "but I turn 18 tomorrow" type of stuff.
Now, as we're training, everyone is in a heightened sense of "this is the rules. We follow them because we get fined a lot of money otherwise."
So, I ask the male for ID. He produces a wallet with the card in a mesh pocket.
I've met these pockets before, and I hate them. You can barely see the information, and with the new license design to prevent forgery, you can't see birthdates at all. So, while chatting with the guy, I handle the wallet and tug the card out, just enough to see the date --
Which makes him 17 1/2!
After pointing this out and reminding him of the law, he goes into full "but I always buy smokes here!" I demand to know who from, no answer. Then we get into "then I'll just send my mates in to get them", which earns him a "then your mates will be refused as well."
After this, things get slightly impolite, ending with me tossing his wallet back over the counter and ordering him from the shop. Not being a complete idiot, I follow him out of the store, to see him talking to a usual suspect, who takes money from him and gets up.
The look on both of their faces as they saw me standing there was priceless. As was the moment I announced in a loud voice that not only was the original guy banned until January, but the other bloke for another 2 months.
He's a regular suspect. He charges kids 20 bucks to come in and buy their smokes for them. Cosmic irony has a sweet taste sometimes.
Anyway, it's about 3pm on a Friday afternoon, and we're winding up her training shift, when a young male comes in and wants a pack of smokes.
Now, to buy smokes in Oz, you have to produce a photo ID. Either a drivers license or a passport. Technically, it's supposed to be only Oz or NZ licenses, but we'll accept Euro cards as well. They're a legit photo document. The rules are the same as booze -- you must be over 18. No "but I turn 18 tomorrow" type of stuff.
Now, as we're training, everyone is in a heightened sense of "this is the rules. We follow them because we get fined a lot of money otherwise."
So, I ask the male for ID. He produces a wallet with the card in a mesh pocket.
I've met these pockets before, and I hate them. You can barely see the information, and with the new license design to prevent forgery, you can't see birthdates at all. So, while chatting with the guy, I handle the wallet and tug the card out, just enough to see the date --
Which makes him 17 1/2!
After pointing this out and reminding him of the law, he goes into full "but I always buy smokes here!" I demand to know who from, no answer. Then we get into "then I'll just send my mates in to get them", which earns him a "then your mates will be refused as well."
After this, things get slightly impolite, ending with me tossing his wallet back over the counter and ordering him from the shop. Not being a complete idiot, I follow him out of the store, to see him talking to a usual suspect, who takes money from him and gets up.
The look on both of their faces as they saw me standing there was priceless. As was the moment I announced in a loud voice that not only was the original guy banned until January, but the other bloke for another 2 months.
He's a regular suspect. He charges kids 20 bucks to come in and buy their smokes for them. Cosmic irony has a sweet taste sometimes.
Comment