What is your most problematic SC ?

[KayEm]

For me, I would have to say it's the beginning of the month crowd.

I HATE this time of the month. All the SS and Welfare crowd flock to the store like vultures. Everybody has to buy food at ONCE...they always treat the place like it's their own personal garbage heap, throwing shit around, leaving it where it doesn't go, they clean out your departments so fast you can't keep them full, then you get in trouble because you've got empty holes.

Worst of all, they all act like they are better then you .... and we WORK for the money to buy OUR food. Grrrrrrrrrrrrrrr

Last night a woman that couldn't have been older then 30 comes over to me..with 5 kids...FIVE...and wants to know if she can buy an expensive cake with food stamps. Gah !!!


Who in your opinion, is your least favourite and problematic SC ?

[ArenaBoy]

I hate the NBA season, most of these fans are a rich crowd and they always act like their better than you. Telling you how to do your job, whining about the parking fee, and acting like they're better than us. I always dread the end of the summer because it means NBA season starts soon.

[Erin]

When I was working, it was probably ALL of them!

I wish my back and hip would hurry up and heal (hurt my back earlier this year, have nerve damage in my hip now) I'd love to go get a new job, but am seriously enjoying the whole not working thing right now. No crabby customers to deal with...no homicidal/compulsive liars for fellow employees.

[Kiwi]

for me it was so called "experts" in their craft field who would act all superiour because I hadnt done papertole for 20 years or I disagreed on how the best way to lay out a mosaic tile pattern....

I cared about my job, I cared about getting people set up with the right materials, I cared MOST about beginners who were clueless and were prime to be shafted by these so called experts who came in with lists 3 pages long full of stuff they didnt need.

But I hated those holier than thou experts who talk to me like I was a retard.

[chainedbarista]

for me, it's anyone who assumes that we are idiots/their personal lackeys simply because we make their coffee and coffee based beverages.

they have this lovely habit of repeating orders to us, repeating the drink, but not the size, assuming that we all have this kind of telepathy that automatically shares order information between all workers, and that we'll know what they ordered, even though we didn't interact with them until the drink is handed off.

me: 'nonfat mocha'
cs: 'is this MY nonfat mocha?'
me: *thinking, how in the hell would i know? i'm making them; you ordered the damned thing and forgot what it was less than three minutes after the fact? who's the real idiot here?*
me: 'did you order a nonfat mocha?'
cs: 'yes, but is it mine?'
me: *annoyed, because i have a line of drinks to finish up and more are on the way* 'most likely, is is; thanks.' *turns back to resume drink making*

argh; it won't kill them to suspend their phonecalls, keep an ear out for the drink to get called out while their chatting with another person, yet they don't do it. some even leave the store for several, sometimes ten or more, minutes, then get pissed because the drink has cooled off or melted. DUH, dumbass; stay in the store and the drink will meet the 'high' standard you supposedly hold.

also, to the jerks demanding free cups of water: yes, you do have to wait in line, and no, i'm not getting it for you ahead of PAYING customers. don't like that idea? don't let the door hit you on the way out; i have priorities, and those lie with paying customers, not freebie leeching whores like yourself.

[Acolyte]

Those eternally dangerous lusers who ride the line between 'computer illiterate' and 'computer literate'. They THINK they know what they're doing.

These are the people who file down their cards, drill holes through parts, ask me about 'having to write a new script or something' to setup their dial-up connection (Look, if you can write a script, WHY THE HELL ARE YOU CALLING ME?!), vulture me as I set up their computers...

Although, since I'm not expected to be super-customer-friendly anymore, I can give these people heck. I was setting up a guy's desktop, and he questioned EVERYTHING I did. Finally, I said 'Sorry, who's the person who needs their computer fixed, and who's the certified computer tech?'
He shut up after that.

[Mr. Rude]

LMAO...I always forget about the "vultures".....Always watching & questioning everything you do.......

[PuckishOne]

My favorite SC is what I call the Illiterate Lawyer...he "knows the law" but for some reason is unable to read the legally-binding plan information, either before or after he's signed up for coverage. These are the same people who call up demanding that the plan pay for something that is clearly listed under "Services Not Covered" - cosmetic surgery, non-medical services, services for people who aren't insured with us, and so forth.

Not as exciting as some of the others, but, hey...it's insurance, what do you expect?

[Luna]

I hate the people
*who think they know your job better than you do.
*who are in a rush but want services provided that take a while to do, such as ordering tickets or special ordering an item or hand sewing a toy - and they complain about what a rush they are in the entire time

[karma_gypsy]

For me, I would have to say it's the beginning of the month crowd.

I agree, it is here too. The whole town thrives on the "beginning of the month" just about . . . it's kinda sad. No matter what kind of (customer service) job you do, every where you go in this town, there will always be a "beginning of the month crowd." Some of them are rude, inconsiderate and lazy . . .

These are the people who file down their cards, drill holes through parts, ask me about 'having to write a new script or something' to setup their dial-up connection (Look, if you can write a script, WHY THE HELL ARE YOU CALLING ME?!), vulture me as I set up their computers...

O.k., and just have to reply "WHAT??!!" to this one. I don't mean to sound retarded or anything and I know I don't know much about computers. But people actually file down cards and drill holes through computer parts? Are you serious? I know enough not to do that . . .

[Acolyte]

I had a guy bolt his computer to the desk by sinking 4-inch bolts in one side and out the other of his computer. With the poor motherboard in between.
Pity, too. It was a brand new Optiplex.

I've also seen AGP and PCI cards filed to fit in each other's slots. And don't get me started on RAMming.

[Broomjockey]

Its gotta be either the people who don't bother to check the date, and so ask on a Thursday to get tickets to a movie that doesn't open until the next day, or ask for a ticket for a show we aren't playing anymore, or the people who can't tell me the name of their movie, either just the actor (bonus points if the actor is in multiple movies) or sketchy plot details.

[Ezrockspants]

The customers I can't stand are the ones that look at you like you are a piece of dirt and talk down to you just because you are the one serving them.

I'm not gonna be in retail forever, but you will always be a rude, pretentious !!!

[stickycoins]

My favorites...the change-bringers. Happens every Thursday and at the end of the month. Had plenty of them tonight. Always for beer and cigs. The worst ones have bills in their hands and use the change instead. I guess they think they aren't spending money if it's change. I turn some of them away. Oh well, so sue me. If you didn't spend all your money on beer and cigs, you wouldn't be paying in change, now would you? Rethink your priorities!

[Phite]

I like the people who threaten to go to another store.

Customer: I want Giant Brand Peanut Butter.

me: We dont carry giant brand anything because we arent Giant.

Customer: So i cant get ANY giant products here?

me: Not a one.

Customer (huffily): FINE! Ill go to giant then!

me: Ill inform the Press.